Hotel con colazione a Melbourne

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

Very noisy could hear all the neighbours shouting  at each other! And needs sound proofing as could hear everyone showering!!  Clean and great food but don’t get a room on level 10 or 11. Not worth the $$$$

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

T'was my third time here and they don't disappoint. Room is clean and sleek. Breakfast is good quality. Toiletries needs to be requested all the time- it's not always convenient especially that you need it daily and you stay for 2 weeks.

Almeno restare qui quando a Melbourne è in un grande posto e colazione è sorprendente ! Grandi amici staff ! Solo non posso colpire questo hotel è sorprendente

This hotel has the most ridiculous responses to my requests: 1) there is no comod nor plastic stool/banquet chair which can be placed in the toilet for my husband to shower as he is partially disabled. At the point of booking, the accessible room did not state it can accomodate 3px, hence i chose a room that could. Upon checking in on the 16th June, we were made to go on a merry go round journey because of this. 2) we did a couple of takeaways and requested for cutlery sets. To my surprise, i was told they need to charge me AUD5 for it. I have stayed in 3 to 5 star hotels, even in motels , all have been able to accommodate to my simplest request of having a knife to cut my bread. It was all attended to with no issues at all..... 3) the uber booking machine located in the lobby caused us unnecessary stress as the transportation we booked did not show up at all. The ” Booking accepted” and email was sent to my son's email as he did the booking. As the transport did not arrive, i had to ask Ester on duty at that time, to book a taxi for us . Praise God that we managed to arrive airport on time since it was early morning departure with no traffic at all. In future, pls book with hotel reception and not the machine or better still, remove the machine as it is unreliable. I have yet to hear from Uber about the refund of AUD105 after checking out on 20th June , 330am and sending them an email on the same date.

We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid. What a money maker hotel!! Front officer told us they will refund us the amount though. However the room is small and nice and everything was up to international 4 standard but Crown ****** Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.

Sarebbe stato buono, tranne per le grandi finestre occidentali che si trovano a sinistra senza ciechi e per un sistema elettrico che spenga il condizionamento dell'aria quando nessuno è nella stanza. Così siamo arrivati a scaldare il calore, e un condizionatore d'aria che non raffredda davvero le camere da letto, e nessuna finestra o fan nella camera principale. La maggior parte delle altre cose erano buone, ma avere una camera confortevole è fondamentale e l'appartamento non è semplicemente creato per questo. Ci è piaciuto la posizione e la piscina. Non possiamo davvero parlare ai livelli di servizio perché non abbiamo chiesto, aspettato o ottenere nessuno. E' stato un po' frustrante che l'hotel abbia una prenotazione solo per 4 adulti quando abbiamo fatto una prenotazione per 2A+ 3C su trip.com ma chi sa chi è stato responsabile di questo.

Il layout di questo tipo di camera è molto strano e non come nella foto. Lo spazio totale della camera è enorme, ma il layout non è progettato in modo efficiente. È come se avessimo una grande camera ma non si sente comodo all'interno. Una camera da bagno è troppo spaziosa per niente lasciando molto poco spazio in camera da letto che ha un grande pilastro nella stanza. Il bagno non è pulito, la spazzatura non è mai stata vuota per 3 giorni io sono rimasto lì. Il custode lascia solo tutta la spazzatura proprio lì. La scatola di tessuto facciale vuota è stata presa, ma non è mai stata sostituita. Il letto non è mai stato cambiato a meno che non fosse richiesto. La posizione è buona. Ma con questo prezzo, consiglierei di esplorare altri luoghi.