Hotel a Bemelen, Paesi Bassi

Il servizio era buono. Stanza completa. Colazione ben presentata e ampia scelta. Purtroppo avevamo la camera sopra l'Irish Pub. È abbastanza inutile. Non ho chiuso occhio fino alle 4 del mattino Nonostante le finestre chiuse la ventola, anche l'aria condizionata non fosse e faceva molto caldo .... Queste stanze sopra il pub dovrebbero essere effettivamente utilizzate ora ......

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

Mooi vrij nieuw hotel. Helaas geen welkomstdrankjes ontvangen, wat toch normaal is. Mooie kamer. Geen mogelijkheid om ergens de koffers op te leggen dan op de grond. We zijn niet zo oud, maar toch wel wat beperkt. Dus maar op het bureau gelegd met als extra ondersteuning de stoel. Ruimte genoeg voor een kofferkruk of iets dergelijks. Nu kwamen we vrij laat in de regen aan. Had het niet eens in de gaten, omdat er wat auto’s stonden dat we de auto niet voor de deur hadden mogen laten staan. Is ook niet naar gevraagd. Inmiddels 10 dagen verder en ook geen punten ontvangen. Dit is niet wat ik gewend ben van accor en kom er al velen jaren als silver of gold member, dus weet waar ik over spreek.

Quattro notti, la prima di cui nella suite di Natale. Molto ambienti, con in ogni stanza un albero di Natale, vari guirlandi con luci, soggiorno separato con schermo piatto e Netflix, bagno con doppio tavolo da lavare l'uno contro l'altro. Molto spazio per la cabina ovunque, doccia pioggia, pannelli infrarossi, e una camera da letto spaziosa, tutto bene, ma la domanda se potessimo avere due letti separati, è stata risolta negativamente. In suite abbiamo dovuto togliere ogni volta 7 punti, che erano quasi inaccessibili nella camera da letto. Un AB era stato così utile e poi il bagno con la porta di vetro, chi inventa qualcosa del genere? Anche abbiamo mancato un piano Oid nel doccia. Shampoo e sapone dovevano essere messi sul pavimento, per il resto tutto era buono, la stanza normale era spaziale, di nuovo con schermo piatto e Netflix. Bella bagno, qui un piano. Il buffet per colazione era stato esteso con per ogni cosa, la cena era anche buona, solo dovevamo chiedere sempre frittelle, perché indipendentemente dal numero di piatti principali, avete ricevuto solo un piccolo bicchiere di frittelle.

Questo piccolo hotel ha una posizione perfetta, in una vecchia casa di fronte al fiume Maas, nella parte più pittoresca del centro storico, vicino a affascinanti negozi e ristoranti. E 'pulito. Le camere sono moderne, minimalistiche ma ben pensate. Nessun colazione, nessun caffè nella stanza, nessun catrame o tavole, certamente nessuna sicurezza, asciugacapelli solo su richiesta del desk front- it’s not luxury, and a bit of a challenge for older travellers. Non ho trovato il personale rude- egualitaria, forse- brusca quando trattava le denunce, i suoi ospiti, ma altrimenti amici e molto utile. Erano giovani e abbastanza freddi da aver preso le loro proposte di ristorante.

Great hotel! I knew I'd love a hotel with a reception desk literally at the bar, LOL. Room was big enough, clean and windows opened up to the street below. Was here for a conference at MECC, which was only a 20 min walk away. Staff were friendly and helpful. Breakfast was good and if anything, convenient. Thanks for a great stay!

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Als je kiest voor een arrangement , dus inclusief ontbijt en het zogenaamde drie gangen diner, moet je niet het beste verwachten van hun . Allereerst kregen wij een kamer op de eerste etage, precies boven de ingang .. heel erg rumoerig en de schuifdeur die de hele avond/nacht open gaat, is gewoon in de kamer hoorbaar. De slechtste kamer van het hotel, terwijl er nog zat kamers beschikbaar waren. Het zogenaamde drie gangen menu stelt niks voor en is erg weinig. Bovendien had de kok geen zin om de sinaasappelbavarois te maken en kregen wij gewoon diepvriesoesjes van de supermarkt met een laagje chocoladesaus overheen..vreselijk ! Ook het voorgerecht was waardeloos en bestond uit een zogenaamde champignonsoep met zes sprietjes tauge en twee champignons.. Ik voelde mij erg beledigd dat dit mij aangeboden werd..! Dat ze dát durven te serveren is schandalig..! We mochten alleen maar op een bepaalde plek in het restaurant zitten, omdat wij een arrangement hadden en werden zo een beetje als t****erangs gasten behandeld.. Dit is heel erg slecht ! De kelners zijn niet gastvrij en vriendelijk , ik beveel ze een cursus aan bij hun collega's van het van der Valk Hotel. Verder was het ontbijt prima, gewoon standaard zoals overal, maar zodra je iets extra's bestelt,zul je bedrogen uitkomen. Ik had een arrangement betaald voor 3 dagen van 335€ en zal dit dus nooit meer doen.

Stavo qui mentre visitavo Maastricht con mia moglie. È una grande posizione a soli 3 minuti a piedi dal centro e a 10 minuti a piedi dal Vrijthof. Servizio eccellente, camera pulita e confortevole con aria condizionata. Ci saremo di nuovo!