Lionel Hotel Istanbul

Recensioni su Lionel Hotel Istanbul

Lionel Hotel Istanbul

Yenidoğan, Abdi İpekçi Cd. No: 84, Bayrampasa, Istanbul, 34030, TürkiyeDettagli hotel
Lionel Hotel Istanbul
Lionel Hotel IstanbulLionel Hotel IstanbulLionel Hotel Istanbul
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9/10
Ottimo
59 recensione
Recensioni verificate
Ubicazione8.3
Strutture e servizi9.0
Servizio9.2
Pulizia9.4
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Tutte le recensioni(59)
Recensioni positive(54)
Recensioni con foto/video(14)
Soggiorno meraviglioso!(21)
Personale amichevole(15)
Pulito e ordinato(12)
Camere magnifiche(11)
Ottima colazione(8)
Ideale per viaggi di lavoro(7)
Recensioni negative(5)
Czortuna
Camera Superior matrimoniale
Soggiorno: gen 2025
Viaggio con amici
2 recensione
10.0/10
Eccezionale
Pubblicata: 26 mar 2025
Il personale dell'hotel è molto attento e cordiale. Grazie per il prezzo molto ragionevole e per questa splendida notte.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile Czortuna, Grazie mille per aver scelto Lionel Hotel e per aver condiviso con noi i suoi preziosi commenti. Siamo molto lieti di sapere che è rimasto soddisfatto dei servizi del nostro hotel. I suoi commenti ci guidano sempre nel nostro percorso per migliorare continuamente i nostri servizi e la soddisfazione degli ospiti. Siate certi che abbiamo preso sul serio i suoi commenti e ci assicuriamo che vengano apportati i miglioramenti necessari. Non vediamo l'ora di avere l'opportunità di darle nuovamente il benvenuto e di mostrarle i nostri servizi al meglio. Cordiali salutiBirsen BAHADIRGust Relations Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: dic 2024
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 1 feb 2025
Personale molto gentile, come Elif. Molto accogliente, sempre disponibile ad aiutare con qualsiasi cosa, se necessario.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie mille per aver scelto Lionel e per aver condiviso con noi i suoi preziosi commenti. Siamo molto lieti di sapere che è rimasto soddisfatto dei servizi del nostro hotel. Sarò orgoglioso di condividere i suoi gentili commenti con i miei colleghi. I suoi commenti ci guidano sempre nel nostro percorso per migliorare continuamente i nostri servizi e la soddisfazione degli ospiti. È stato un piacere ospitarla e speriamo di accoglierla di nuovo presto per un'altra esperienza memorabile. Se avesse bisogno di assistenza o avesse richieste speciali per la sua prossima visita, non esiti a contattarci direttamente. Cordiali saluti, Guest Relations Mısra ÖZÇELİK
Veronika Str
Suite Junior - non fumatori
Soggiorno: ott 2024
Coppia
36 recensione
9.5/10
Fantastico
Pubblicata: 18 nov 2024
Esperienza assolutamente fantastica soggiornando in questo hotel. L'unico aspetto negativo è la posizione lontana da tutte le attrazioni. A parte questo, assolutamente soddisfatto di tutto. Spazioso, buona colazione, camera pulita correttamente ogni giorno. Ci siamo davvero goduti il ​​nostro soggiorno.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile Veronika, Grazie mille per il tuo meraviglioso feedback. Siamo entusiasti di sapere che hai avuto un'esperienza assolutamente fantastica con noi. È fantastico sapere che hai apprezzato le camere spaziose, la pulizia giornaliera e le nostre offerte per la colazione. Apprezziamo davvero i tuoi commenti. Sappiamo che la nostra posizione potrebbe non essere ideale per tutti, ma siamo lieti di sapere che non ha oscurato la tua soddisfazione generale. Se hai bisogno di assistenza per qualsiasi cosa durante il tuo prossimo soggiorno o se desideri aiuto per esplorare le attrazioni vicine, non esitare a contattarci. Speriamo di darti il ​​benvenuto presto! Cordiali saluti, Alp Mumcu Front Office Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: apr 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 31 mag 2025
The breakfast was amazing. Service and location is perfect. Couldn’t recommend this hotel enough
Traduci
Risposta dalla struttura: Dear Guest ,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly. Best Regards Guest Relations ManagerBirsen BAHADIR
Utente ospite
Camera Superior matrimoniale
Soggiorno: mar 2025
Lavoro
2 recensione
9.0/10
Ottimo
Pubblicata: 22 apr 2025
It would be hard to ask for more. Obviously there is always a room for improvement but I have to say that the crew is far pro than anywhere else I have been in this town. Will always come back here. The location is not in the heart of the old town but with 20€ top you are anywhere in the European side of the city.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for choosing Lionel Hotel and sharing your valuable points with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your points are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your ratings seriously and ensure that the necessary improvements are madeWe look forward to have the opportunity to welcome you back and to show you our services at their best.Best regards,Mısra ÖZÇELİKGuest Relations
Kamal
Camera Executive
Soggiorno: mar 2025
Altro
2 recensione
9.5/10
Fantastico
Pubblicata: 5 apr 2025
Exceptional Stay in Istanbul During my recent visit to Istanbul, I had the pleasure of staying at one of the city's finest hotels. From the moment I arrived, the warm welcome and genuine hospitality from the staff set the tone for a memorable stay. The team consistently demonstrated professionalism, friendliness, and attentiveness—special thanks to Emir for his outstanding service. The rooms were impeccably clean, comfortable, and thoughtfully designed for a relaxing experience. The on-site dining was equally impressive, offering a variety of delicious options. Additionally, the hotel's location is ideal—conveniently situated for exploring the city's major attractions, shopping, and dining. I highly recommend this hotel to anyone visiting Istanbul. It truly exceeded expectations on every level.
Traduci
Risposta dalla struttura: Dear Kamal,Thank you very much for choosing Lionel Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your comments seriously and ensure that the necessary improvements are madeWe look forward to have the opportunity to welcome you back and to show you our services at their best.Best regards,Mısra ÖZÇELİK Guest Relations
Joud Al Saidi (Student)
Camera Superior matrimoniale
Soggiorno: dic 2024
Viaggio con amici
2 recensione
10.0/10
Eccezionale
Pubblicata: 17 gen 2025
My experience was perfect
Traduci
Risposta dalla struttura: Dear Joud Al Saidi ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly.Best Regards Guest Relations Manager Birsen BAHADIR
Zhanna
Camera Superior matrimoniale
Soggiorno: feb 2025
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 13 mar 2025
Hotel was amazing and services is very good, thank Misra and Elia for the help and support us. We are very enjoy
Traduci
Risposta dalla struttura: Dear Zhanna ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best Regards,Mısra ÖZÇELİKGuest Relations
Sheik
Camera Superior matrimoniale
Soggiorno: mag 2025
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 2 giu 2025
Your hospitatily is awsome and every thing is good thanks aloy for all
Traduci
Risposta dalla struttura: Dear Sheik ,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best RegardsGuest Relations ManagerBirsen BAHADIR
Utente ospite
Camera Superior matrimoniale
Soggiorno: gen 2025
Coppia
1 recensione
6.0/10
Pubblicata: 14 feb 2025
AC was not working well. After heating the room, it gets lower degree. We asked them to fix. Noone fixed. Towels were not clean. Some towels has some dirty spot. And bathroom tap was not working well.
Traduci
Risposta dalla struttura: Dear Guest ,We would like to express my sincere gratitude for choosing to stay at the Lionel Hotel and for sharing your valuable feedback with us. Since guest satisfaction is our priority, your comments are very important to guide us to continuous improvement. We have thoroughly discussed the problem you experienced during your stay with all relevant department managers and staff. Based on these evaluations, we will take the necessary measures to provide a better experience to our esteemed guests and make improvements in the quality of service. We would love to have the opportunity to learn more about your concerns and address them directly. We would like to ask you to contact us via the phone number +90549-527-45-00 and we would like you to know that we are sincerely looking forward to meeting with you as soon as possible.We really hope to have the chance to regain your trust in us and welcome you back to have a more positive experience in the future.Best regards,Birsen BAHADIRGuest Relations Manager
Utente anonimo
Camera Superior matrimoniale
Soggiorno: gen 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 10 feb 2025
The hotel is very clean and is conveniently located nearby a metro station that can take you anywhere within the city. The rooms are spacious, the toilets are clean and very hygienic, the staff are very helpful and kind, Emir was of great help to us and made our stay as easy and as convenient as possible. SPA facilities are very nice as well and rooms have all the utilities you need such as a flatiron, coffee/tea machine, soap, shampoo, safe etc.
Traduci
Risposta dalla struttura: Dear Guest ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best RegardsGuest RelationsMısra ÖZÇELİK
ZumaCoffee
Camera Superior matrimoniale
Soggiorno: apr 2025
Lavoro
2 recensione
5.5/10
Pubblicata: 30 mag 2025
The location is convenient, but food not very Hood at least for me.
Traduci
Risposta dalla struttura: Dear ZumaCoffee ,We would like to express our sincere gratitude for choosing to stay at the Lionel Hotel and sharing your valuable feedback with us. Since guest satisfaction is our top priority, your comments and ratings are very important in leading us to continuous improvement. Based on the average score you made in your evaluation, we are interested in the details of your stay through your eyes. If you have given a low accommodation score for any situation you have experienced, we ask that you provide us with detailed information, including the relevant departments and any specific incidents or concerns you have encountered, so that we can evaluate the issue thoroughly. In this way, we can study the issue together with the relevant department managers and our staff. Thank you once again for bringing your comments to our attention, we really hope to have the opportunity to welcome you back in the future. If you have any other questions or concerns, please do not hesitate to contact us.Best regards, Birsen BAHADIR Guest Relations Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: dic 2024
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 1 feb 2025
I love this hotel and I love the personal they are so friendly and perfect service and guest relations misra and koray and sona thank you for your hospitality misra is really professional 😍
Traduci
Risposta dalla struttura: Dear Guest , Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards, Guest Relations Mısra ÖZÇELİK
_TX***xi
Camera Superior matrimoniale
Soggiorno: dic 2024
Coppia
2 recensione
9.5/10
Fantastico
Pubblicata: 19 gen 2025
Very welcoming and friendly service. The rooms are very clean and modern with everything you will need even an iron. Definitely recommend if you are staying in the area.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards,Guest RelationsMısra Özçelik
Brandinje
Camera Superior matrimoniale
Soggiorno: dic 2024
Coppia
19 recensione
6.5/10
Pubblicata: 10 gen 2025
The stay was okay but, the floor was not properly cleaned, the room looked old fashioned and not the same with pictures. There was no carpet but the carpet was shown on the pictures.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that your overall stay was okay, but we are sorry to learn that there were aspects of your experience that did not meet your expectations.Regarding the discrepancy between the room photos and the actual room, we understand your concern. We will be in the process of updating our online images to better reflect the current room setup. The absence of a carpet in your room, which was shown in the photos, will be reviewed to ensure consistency moving forward.We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with a more satisfactory experience.Best Regards,Front Office ManagerAlp Mumcu