Hotel con balcone a Sa Pa

To be honest, this was our first trip to Vietnam, and Silk Path was the second hotel we stayed at after moving from Hanoi to Sapa. I can wholeheartedly say that our experience exceeded all of our expectations. From the moment we checked in, the service was exceptional. Although our booking was for 2:00 PM, we arrived very early at around 7:00 AM. We expected to wait until the official check-in time, but a Duty Manager (unfortunately, I didn't get her name) went above and beyond to help us. She was incredibly friendly, attentive, and did everything she could to accommodate us. She also took the time to recommend tourist attractions, marking places on a map and explaining where we should visit. Her service was truly outstanding—10/10. On our first day, it rained heavily, so we returned to the hotel earlier than planned. The front desk kindly directed us to the restaurant for breakfast, where we met Steve, the Restaurant Manager. He noticed that we were tourists and warmly recommended some of the best dishes from the buffet. We also had a pleasant chat with him. Steve is genuinely customer-oriented, friendly, and made us feel very welcome throughout our stay. Kudos for his team as well due to their service and attentive towards the guest - 10/10 The hospitality we received from both the Duty Manager and Steve made our trip even more memorable. Their professionalism, warmth, and willingness to help truly reflect the high standards of the hotel. I would highly recommend Silk Path to anyone visiting Sapa, and I would definitely stay here again.

This place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary. The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails! Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!

My stay at Lady Hill Sapa Resort was truly wonderful. The resort offers breathtaking mountain views and a peaceful atmosphere, perfect for a relaxing getaway. The rooms are clean, spacious, and very comfortable, with beautiful design details that make the stay feel special. Staff were friendly and attentive throughout our visit, always ready to help with a smile. The location is also great, offering easy access to Sapa’s main attractions while still feeling quiet and secluded. Overall, a highly recommended resort for anyone visiting Sapa.

Il miglior soggiorno che abbiamo fatto finora in Vietnam. Il personale è stato fantastico e ci ha viziati. Tutti erano gentilissimi. Anche il servizio di pulizia ha fatto un lavoro eccezionale, la camera era impeccabile. La colazione offriva un'ampia varietà di piatti e una postazione per le uova, tutte deliziose. La palestra era ottima e molto bella, con una piscina riscaldata. Nel complesso, un soggiorno fantastico!

Un consiglio per il prossimo viaggiatore, inviate un'e-mail direttamente all'hotel dopo la prenotazione per confermare le vostre richieste. Ho richiesto 2 letti singoli più check-in posticipato nella casella delle richieste, ma ho inviato solo un'e-mail per il check-in posticipato, quindi abbiamo avuto 1 letto grande. Chiedete anche che la vostra camera sia lontana dall'angolo del buffet, il 302, per fortuna avevamo il 301, quindi abbiamo sentito solo un po' di attività. La camera era comoda e valeva il prezzo, ma non c'era abbastanza riscaldamento durante il nostro soggiorno. Se partite la sera prima del check-out, informate la reception in anticipo in modo che possano prepararvi degli spuntini. L'hotel è vicino al centro tramite il primo piano, una rampa di scale e un paio di minuti a piedi. Google Maps mostra solo l'ingresso principale, ma non la scorciatoia.

Okay Stay, But Definitely Not a 4-Star Experience My daughter and I stayed at Azure Sapa Hôtel and, overall, it was a decent experience, but there were several letdowns that made it feel more like a 3-star hotel at best. First off, if you're considering booking an executive room thinking it’ll be more spacious or better equipped—don’t bother. I paid an extra £29.00 expecting better amenities, but the executive and double rooms are exactly the same size, with the same features. The only difference is the type of bed in the room. That’s it. Both room types have identical amenities. Another disappointment was the balcony. While the room technically had one, there were no balcony chairs or table provided. This made it pretty pointless. It’s especially noticeable when you look at other hotels in the area—many have visible balcony furniture, making the space usable and enjoyable. The other surprise was that the hotel charges for basic services that are usually complimentary elsewhere. Need an iron or ironing board? That'll be 10,000 VND per item. Want to take a quick shower after checking out? That'll cost you too. The nickel-and-diming was disappointing. The food situation was also underwhelming. The wide variety of food advertised on their website simply didn’t exist during my stay. It felt misleading. What truly made the stay better were the staff—they’re friendly, helpful, and honestly the highlight of the hotel. Their service and warm attitude stood out and made an otherwise average stay more pleasant. In short: decent hotel, great staff, but don’t expect four-star standards. Stick to a double room—there’s no point paying more. I’d rate it 3 stars at most.

The view from my cabin is spectacular and the air conditioning is good with a clean nice shower bathroom which has a window to peek outside. The hotel is housed inside Matsu cafe and they have nice food there to offer. Downside is there are insects visiting the room but it can't be helped since it is integrated as part of nature.

Alloggio nel cuore di Sapa, vicino alla Plaza Sun, facile da viaggiare in vari punti. Durante il freddo aprire la porta dietro la stanza, la nebbia si scorre, molto fredda.

We had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out. Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing. We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special. Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.

Buona posizione. Camminando dalla strada di intrattenimento (Alimento, bar e marzo). Il servizio è fenomenale. Prepareranno colazione a casa per voi uno per uno. Ho mangiato Pho Bo(Beef). Una parte è molto generosa non posso finire da sola. La camera ha una grande vista sulla montagna.Vorrei consigliare ai giovani viaggiatori.I viaggiatori che hanno problemi di ginocchio potrebbero trovare difficile accedere al soggiorno di casa.