Pubblicata:23 apr 2026
Utente ospite
Wasn’t a very pleasant stay. On the first day we felt like a scam. We booked the room with an open window door but when we checked in, they gave us an accessible room next to the lift. Nothing looked like the picture on trip.com nor on Mercure website. The accessible bathroom design was also a huge miss. We tried to talk to front desk but they said that’s the last room they have and there were twin beds in the room, so that’s the correct room. They in the end asked us to request for room change the next day if we don’t ‘like’ it.
We waited the manager until late morning next day and explained the issue which was more than a room change request. The manager admitted there are only a few rooms that actually look like the picture on their website. They finally gave us the room that we actually booked after a long argument, and compensated us on the first night issue.
Beware of what you booked. They mixed a lot of different rooms into one room category and charge the same price point.
The room amenities were basic also.
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Prezzo per notte da:463 AED
Pubblicata:17 giu 2026
Utente ospiteWonderful staff, but the hotel is a compromise
The staff here are genuinely lovely — warm, attentive, and always willing to help. That's the highlight of the stay, and it deserves real credit. But the hotel itself is a compromise.
The main draw is the outdoor pool, which is excellent — and honestly, there's nothing of this quality anywhere else in the city. The problem is everything around it. The hotel sits far from the historic center, so you're dependent on taxis to get anywhere worth seeing. The views from the rooms look out onto old Soviet-era buildings with little charm, and there's a layer of dust over everything.
The pool is where the real frustrations begin. It's open to non-guests for a fee, which means it's frequently overcrowded — especially on weekends, when there's often simply no space. Many of the local visitors behave with little regard for others: jumping in, shouting, treating it like a public party rather than a hotel pool. Some show up and drink heavily. During our stay there was a man who was completely, falling-down drunk — he stumbled and nearly cracked his head open several times. The staff had no idea how to handle it. They let him lie around, swim, even dance, while children of paying guests were right there in the water nearby. For a spa team, this is real unprofessionalism — there was no intervention, no sense of safety, no management of the situation at all.
On top of that, Sundays are women-only days, with men not allowed in at all. I understand the intent, but if you've traveled here and paid specifically for the pool, that's a significant loss - because without the pool, the hotel is honestly rather grim and uninteresting.
In short: the people who work here are kind, and the pool is the best in town. But the location, the surroundings, the overcrowding, and especially the spa staff's inability to maintain a safe, professional environment make this a place you choose despite its flaws, not because of them.
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Prezzo per notte da:223 AED
Pubblicata:8 giu 2025|Camera Speciale (2 letti)
Utente ospiteGreat 3 nights stay at the lovely Alexia Suite Unesco heritage list hotel. Really convenient and inside the old town but not too close of the busy area so really peaceful hotel. The young reception guy is really smiling and helpful. The terrace is really appreciable where you can read and enjoy the freshness of the morning or evening. Our room 102 next to the lift (not noisy) is really spacious with twin beds and sofa, the bathroom is spacious and equipped with shower and bathtub (no amenities as it is an eco-responsible hotel with no plastic usage).
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Prezzo per notte da:289 AED
Pubblicata:29 mar 2026|Camera King - non fumatori
Utente ospite
Durante il mio soggiorno non era prevista la colazione a buffet, ma la camera era confortevole e il personale della reception è stato davvero disponibile.
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Prezzo per notte da:190 AED
Pubblicata:12 mag 2026
Utente ospiteХороший отель, расположен довольно удачно, до центра можно и пешком дойти, но проще на такси, оно дешёвое и работает приложение Яндексгоу. Завтраки не очень понравились. Персонал вежливый и говорит на русском. В первый день вода в открытом бассейне была 33 градуса, было классно, потом вода стала холодной и пользоваться им стало невозможно. Сауну и хамам нужно просить включить за час, иначе будет холодная. Накануне отъезда во время уборки исчезли из шкафа отельные халаты, мы не поняли зачем вообще было лезть в шкаф и зачем забирать оттуда халаты,которые лежали аккуратно сложенными на полке и видно что ими не пользовались? Заметили случайно, так как собирались в спа и хотели использовать. Заявили на ресепшн, чтобы с нас потом их не потребовали.
Персонал на стойке регистрации предложил трансфер до станции, но его цена зашкаливает. Создалось впечатление, что они так подрабатывают на туристах.
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Prezzo per notte da:307 AED
Pubblicata:29 gen 2025|Camera Standard singola
ROADIEFinì di prolungare il mio soggiorno a Bukharra con un giorno. aveva già controllato, di Malika e pensato di provare un altro hotel. Finì di prenotare un'altra notte a Malika come funziona.
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Prezzo per notte da:192 AED
Pubblicata:4 mag 2025
AntoninaSolPer un hotel a tre stelle tutto è normale. Dei plus: vestito in camera, buon ristorante disponibile da mattina a notte, buon wi-fi, molto tranquillo)
Dalle sue basse: alla vecchia città a 20 minuti a piedi, è inconfortabile andare, è necessario attraversare le tracce e la zona di letto. Letto è grande ma inconfortabile: nessuna matita, cattive mutande, lavato letto grigio. Nel bagno non c'è pressione, il bagno è guadagnato 3 ore.
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Prezzo per notte da:144 AED
Pubblicata:3 nov 2025
Utente ospite
Отличный семейный отель! Расположен очень удобно - в пешей доступности от старого города, ближайшая достопримечательность - Ляби-Хауз. До входа в отель можно доехать на такси, хотя до некоторых объектов в старом городе можно дойти только пешком. Персонал гостиницы очень дружелюбный, гостеприимный. Хозяин гостиницы включил отопление, поскольку на улице ночью уже стало холодно. Можно оставить вещи в гостинице после выселения, погулять по городу еще несколько часов до поезда. Понравились завтраки. Особенно запомнилась восхитительная домашняя выпечка, дыни, арбузы!
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Prezzo per notte da:166 AED
Pubblicata:5 mar 2026|Camera Standard per due persone
SHAKHNOZA KARABAEVA
Мы прибыли в этот отель 4 марта вечером нас встретили в отеле отлично,более того нам подняли уровень комнаты за это отдельное спасибо. В номере все очень чисто и аккуратно нет лишних запахов уровень соответствует цене. Ребята в ресепшене отзывались на все отзывы и помогали во всем. Думаю этот отель один из лучших в городе Бухаре. Советую все путешественникам.
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Prezzo per notte da:203 AED
Pubblicata:7 ott 2025
Utente ospite
La stanza non aveva una bottiglia d’acqua potabile, ma era stata rilasciata sul receptionist su richiesta, e non c’erano canali sulla TV. Il resto dell'hotel è convenientemente situato (a pochi minuti a piedi dalla Torre Shukhov, dal mercato agricolo collettivo e dalla città di Ark), al contrario - un piccolo negozio di vendita con un venditore molto bello.
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Prezzo per notte da:195 AED