Hotel a 4 stelle in Puerto Plata, Repubblica Dominicana

I just finished my stay at the Gran Ventana Resort, and while there were some nice things, overall I had a very poor experience and they run a scam operation, use caution when booking this resort. Immediately upon my arrival I attempted to check in and was told that my fiancé was not allowed to stay in the resort with my booking. She is from the Dominican Republic and according to Gran Ventana my booking was for foreigners only. They proceeded to charge me 40% more than my original booking, only because I was with my fiancé who is Dominican. I was planning on meeting with a wedding coordinator and exploring my options about having a wedding at this location in the near future, however any chance of this was immediately erased when they scammed me. No where in the booking was this ever explained and I advise using extreme caution when both booking on Trip.com and booking at the Gran Ventana Resort. I would love for a representative or a manger to reach out to me.

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

Il Playa Bachata è un'esperienza di 3 stelle. Se vuoi un basso costo di tutti i portafogli inclusi, questo posto funziona. Non aspettare cibo, bevande o attività di alta qualità e non sarai deluso. Il personale, come in tutti i DR, è molto gentile e utile. Il processo di check-in era un po' lento, che è strano perché ero l'unico al check-in. La stanza era pulita, ma i mobili erano molto date. Mi sconvolse di trovare circa dozzine di voli che stava crollando al bar freddo di salate. La spiaggia è l’elemento centrale di questo resort. Mi piaceva sedere sotto gli alberi di palma e guardare il bellissimo mare e cielo. In generale, è stata una buona esperienza al punto di prezzo che ho pagato.

L'hotel è anche nuovo. Il buffet è troppo timido, tranne i prodotti e le salate, per permettere agli ospiti di regolare se stessi?

Mi piace l'hotel.

La zona di spiaggia è spettacolare

L'hotel era incredibile, e i dipendenti molto attenti, l'unica cosa è che è abbastanza lontano dal centro di Puerto Plata e dall'aeroporto. Ma, la zona di Cabarete è molto bene , perché ci sono abbastanza movimento di stranieri e molta festa. Per quanto riguarda un posto molto buono. (PD: Nessuna offerta da Uber ) Se vai e c'è un Uber con il nome di Ever, è il migliorr ＜3