Hotel a {{star}} a Banten, ({{countryName}})

Stayed here with the family in 2 rooms as the departure flight was quite early. Good location, small simple room but in general it provides everything you need for one night only. As mentioned in other reviews, quite smelly as no windows and you have to use the airconditioning for some kind of breeze which is very noisy. Also rooms are very noisy, you will hear guests departing all night, shower/toilette of your neighbours. Shower is small, but sink did not work at all. Flooded the bathroom after showering for 2min with cold water (Hot water would take 4-5min but then you flood the whole room)

La posizione è buona, all'interno del Terminal 2 dell'aeroporto di Jakarta. L'interno è un po' vecchio, ma ok. Il servizio è buono, il personale offre aiuto per ottenere il mio bagaglio su la scala. Il tempo del colazione è reale presto in modo che si possa catturare anche il volo più presto.

Questo sembra essere un ottimo hotel resort per una vacanza con la famiglia. La posizione è vicino all'aeroporto, quindi è di facile accesso, ma le strutture e la pulizia all'interno dell'hotel sono le migliori, tranne per il fatto che la strada di accesso è terribile perché si trova nel complesso industriale. Una grande piscina e una sorgente termale adiacente, un bagno freddo, una sauna umida, una sauna secca, fitness, un ristorante... Tutte le strutture sono molto eleganti e hanno una bella vista.

Bel personale ❤️ Giuro che se tornassi a Jakarta, ci andrò di nuovo. Sono persone pulite, gentili e oneste ❤️ Anche il personale era così gentile ...si preoccupano davvero di là clienti ❤️ Vorrei tutto il meglio per loro ❤️

This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day. The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport. Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby. The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.

Fairfield by Marriott Jakarta Soekarno-Hatta Airport is a modern, clean hotel with friendly staff and convenient amenities, including a fitness center and dining options. Guests appreciate the free shuttle service to the airport, though some have found the shuttle schedule inconvenient. Overall, it's a great choice for travelers looking for comfort and proximity to the airport.

L'hotel in sé offre un ottimo rapporto qualità-prezzo, dato che si trova proprio accanto all'aeroporto. Nuovo, pulito e i servizi funzionano bene. La qualità della camera è fantastica Il più grande svantaggio è l'ambiente circostante: 1. Non c'è un cartello chiaro dove un neofita dovrebbe trovare la hall, la rampa era stretta e dopo una salita, è ancora confuso dove si trovi la hall dell'hotel. 2. Nessun parcheggio dedicato per gli ospiti dell'hotel, o almeno da quanto ho capito 3. Non c'è un cancello chiaro per le persone con il carrello portabagagli per entrare nell'hotel. Entro attraverso un cancello per disabili, e questo anche dopo aver chiesto alla guardia di sicurezza che non si preoccupa di aprire il cancello per gli ospiti.

Checked in at 2 pm sharp, our family suite room only has 1 window facing to another building. Other than that, the room is okay. Breakfast for a four star hotel was quite complete, there were Western, Chinese, and local food. Overall experience 9/10

Great location! 5 mins drive away from ICE BSD convention centre and AEON mall just right opposite. The only downside during my stay was the toilet ceiling was leaking water and I couldn’t get a change of room as it was fully booked at the time, so I had to wait till they got it fixed.

Where do I begin? The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it. Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service. The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation. One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery. Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.

Stayed here with the family in 2 rooms as the departure flight was quite early. Good location, small simple room but in general it provides everything you need for one night only. As mentioned in other reviews, quite smelly as no windows and you have to use the airconditioning for some kind of breeze which is very noisy. Also rooms are very noisy, you will hear guests departing all night, shower/toilette of your neighbours. Shower is small, but sink did not work at all. Flooded the bathroom after showering for 2min with cold water (Hot water would take 4-5min but then you flood the whole room)

La posizione è buona, all'interno del Terminal 2 dell'aeroporto di Jakarta. L'interno è un po' vecchio, ma ok. Il servizio è buono, il personale offre aiuto per ottenere il mio bagaglio su la scala. Il tempo del colazione è reale presto in modo che si possa catturare anche il volo più presto.

Questo sembra essere un ottimo hotel resort per una vacanza con la famiglia. La posizione è vicino all'aeroporto, quindi è di facile accesso, ma le strutture e la pulizia all'interno dell'hotel sono le migliori, tranne per il fatto che la strada di accesso è terribile perché si trova nel complesso industriale. Una grande piscina e una sorgente termale adiacente, un bagno freddo, una sauna umida, una sauna secca, fitness, un ristorante... Tutte le strutture sono molto eleganti e hanno una bella vista.

Bel personale ❤️ Giuro che se tornassi a Jakarta, ci andrò di nuovo. Sono persone pulite, gentili e oneste ❤️ Anche il personale era così gentile ...si preoccupano davvero di là clienti ❤️ Vorrei tutto il meglio per loro ❤️

This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day. The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport. Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby. The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.

Fairfield by Marriott Jakarta Soekarno-Hatta Airport is a modern, clean hotel with friendly staff and convenient amenities, including a fitness center and dining options. Guests appreciate the free shuttle service to the airport, though some have found the shuttle schedule inconvenient. Overall, it's a great choice for travelers looking for comfort and proximity to the airport.

L'hotel in sé offre un ottimo rapporto qualità-prezzo, dato che si trova proprio accanto all'aeroporto. Nuovo, pulito e i servizi funzionano bene. La qualità della camera è fantastica Il più grande svantaggio è l'ambiente circostante: 1. Non c'è un cartello chiaro dove un neofita dovrebbe trovare la hall, la rampa era stretta e dopo una salita, è ancora confuso dove si trovi la hall dell'hotel. 2. Nessun parcheggio dedicato per gli ospiti dell'hotel, o almeno da quanto ho capito 3. Non c'è un cancello chiaro per le persone con il carrello portabagagli per entrare nell'hotel. Entro attraverso un cancello per disabili, e questo anche dopo aver chiesto alla guardia di sicurezza che non si preoccupa di aprire il cancello per gli ospiti.

A mezzanotte, si è sentito sollevato che l'hotel ha solo un breve viaggio per iniziare a riposare dopo un lungo viaggio di giorno intero. Il colazione preparato fino alle 6:00 è adatta al nostro appetito e inizia presto al nostro prossimo destinazione.

This was a very good hotel. It was a great location for the Soekarno–Hatta International Airport. It also had a good restaurant and also the breakfast was very delicious. I will recommend this hotel for anyone that is looking for a good location near the Soekarno–Hatta International Airport.

Everything was good except for the room cleaning service that did not replenish the exhausted tissues, toiletries such as toothbrushes and head coverings that were not given, and the drinking utensils that I had used were not cleaned😞

Stayed here with the family in 2 rooms as the departure flight was quite early. Good location, small simple room but in general it provides everything you need for one night only. As mentioned in other reviews, quite smelly as no windows and you have to use the airconditioning for some kind of breeze which is very noisy. Also rooms are very noisy, you will hear guests departing all night, shower/toilette of your neighbours. Shower is small, but sink did not work at all. Flooded the bathroom after showering for 2min with cold water (Hot water would take 4-5min but then you flood the whole room)

La posizione è buona, all'interno del Terminal 2 dell'aeroporto di Jakarta. L'interno è un po' vecchio, ma ok. Il servizio è buono, il personale offre aiuto per ottenere il mio bagaglio su la scala. Il tempo del colazione è reale presto in modo che si possa catturare anche il volo più presto.

Questo sembra essere un ottimo hotel resort per una vacanza con la famiglia. La posizione è vicino all'aeroporto, quindi è di facile accesso, ma le strutture e la pulizia all'interno dell'hotel sono le migliori, tranne per il fatto che la strada di accesso è terribile perché si trova nel complesso industriale. Una grande piscina e una sorgente termale adiacente, un bagno freddo, una sauna umida, una sauna secca, fitness, un ristorante... Tutte le strutture sono molto eleganti e hanno una bella vista.

Bel personale ❤️ Giuro che se tornassi a Jakarta, ci andrò di nuovo. Sono persone pulite, gentili e oneste ❤️ Anche il personale era così gentile ...si preoccupano davvero di là clienti ❤️ Vorrei tutto il meglio per loro ❤️

This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day. The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport. Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby. The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.

Fairfield by Marriott Jakarta Soekarno-Hatta Airport is a modern, clean hotel with friendly staff and convenient amenities, including a fitness center and dining options. Guests appreciate the free shuttle service to the airport, though some have found the shuttle schedule inconvenient. Overall, it's a great choice for travelers looking for comfort and proximity to the airport.

L'hotel in sé offre un ottimo rapporto qualità-prezzo, dato che si trova proprio accanto all'aeroporto. Nuovo, pulito e i servizi funzionano bene. La qualità della camera è fantastica Il più grande svantaggio è l'ambiente circostante: 1. Non c'è un cartello chiaro dove un neofita dovrebbe trovare la hall, la rampa era stretta e dopo una salita, è ancora confuso dove si trovi la hall dell'hotel. 2. Nessun parcheggio dedicato per gli ospiti dell'hotel, o almeno da quanto ho capito 3. Non c'è un cancello chiaro per le persone con il carrello portabagagli per entrare nell'hotel. Entro attraverso un cancello per disabili, e questo anche dopo aver chiesto alla guardia di sicurezza che non si preoccupa di aprire il cancello per gli ospiti.

A mezzanotte, si è sentito sollevato che l'hotel ha solo un breve viaggio per iniziare a riposare dopo un lungo viaggio di giorno intero. Il colazione preparato fino alle 6:00 è adatta al nostro appetito e inizia presto al nostro prossimo destinazione.

Oltre a non essere così piena infrastruttura, tutti gli altri sono molto buoni!La reception può pagare in contanti, e qualcosa di molto conveniente per cambiare stanza. Se è possibile comunicare, semplice lingua inglese orale, non può essere il software di traduzione del cellulare!

Prenota per la mia famiglia. Ha avuto un ritardo. Ho chiesto a C-trip/hotel se fosse possibile modificare la data di prenotazione. E sono stati molto utili. Gestisci per modificare la data di prenotazione. Adoro anche il posto. A soli 4 km dall'hotel e molto conveniente. Ci tornerò la prossima volta

Checked in at 2 pm sharp, our family suite room only has 1 window facing to another building. Other than that, the room is okay. Breakfast for a four star hotel was quite complete, there were Western, Chinese, and local food. Overall experience 9/10

Great location! 5 mins drive away from ICE BSD convention centre and AEON mall just right opposite. The only downside during my stay was the toilet ceiling was leaking water and I couldn’t get a change of room as it was fully booked at the time, so I had to wait till they got it fixed.

Where do I begin? The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it. Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service. The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation. One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery. Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.

Staff are all great from security to bell to reception to room cleaners. Only big issues are pool is indoors and unheated -so water freezing cold-could not use , breakfast was Chaos with not enough staff tables not cleared so nowhere to sit and nobody apparently in charge and stale bread ( Croissants and coffee however were very good).

Il soggiorno all'Hotel Herloom BSD di Jakarta è stato un piacere assoluto! Il design elegante, il servizio impeccabile e le strutture di lusso rendevano ogni momento inoltrabile. Non posso aspettare di tornare per un'altra esperienza straordinaria!

Hotel lacks quite a far bit… only convenient if you need a place to stay within super duper close proximity after attending a concert at ICE BSD. Even then usually the place will be bustling and busy and staff will be overwhelmed. Service is understandably much slower as they have to handle a huge crowd. During my check in I was not informed that my access card will not be activated until 15+mins later. I lugged my luggage up, all ready to settle down and rest in the room but ended up spending a good 10mins outside the door trying to go in but wasn’t able to. I begrudgingly lugged my luggage down again to find the staff to assist. Only after we went up again could the card be used to unlock the door. Would’ve appreciated if the check in staff informed me in advance then at least I don’t have to waste a trip up only to have to come down again with my belongings. First impression of the room… it is definitely decent for resting but I honestly would not choose this hotel again for any future concerts. Just my own personal preference. It looks good in the pictures and I do see a lot of fans staying over at the hotel. They seem ok and happy. If you’re one who prioritises cleanliness and comfort, this hotel might not be suitable for you. The card incident and the hotel room impression did affected me in some ways. I made a booking to another hotel and left within hours. Ps. The room I was assigned to only had the old 2 pin plugs and I did not bring any adaptors so that was one of the few reasons why I left. Also there was eyelash on the counter I thought these were just signs the room is not for me. Perhaps I wouldn’t feel too badly if I wasn’t alone 😭

Stay many times in this apartment hotel. Quite good enough for biz trip, except the shower room seems a bit choked, and shower water not able to go smoothly.

The service quite good, check in-out smooth, breakfast menu not so variatif, saved by the indomie stall which is always great. Parking area quite enough but lil bit narrow when u have to take to B2 n B3. Room space quite big, interior still clean and new.

L'hotel è un hotel di grande qualità, probabilmente perché è ancora nuovo. Il design è moderno e semplice con un po' di arte contemporanea tocca in alcune aree. La camera ha una dimensione decente e forniscono questi piccoli spazi per adattarsi alla cultura indonesiana, che è bello. Le strutture dell'hotel sono decente, la palestra ha le attrezzature necessarie. La piscina è bello, anche se un po' piccola. Le camere sono dotate di un'ampia gamma di cibo per colazione e servizio in camera. In generale, è leggermente al di là della mia aspettativa di ciò che pensavo di hotel ibis. L'unico posto in basso è il lobby dell'hotel che è un po' lontano e scomodo per arrivare dal parcheggio, anche se cercano di compensare questo con un'auto bug per mandarti dal lobby al parcheggio (non l'altra via).

avere soggiornato per qualche giorno per il Congresso IKPI 2019 in questo hotel. Passando attraverso il lobby, sono stato colpito immediatamente dalla bella e amichevole zona di accoglienza. Lampade, aria e molto spaziosa ...molto accogliente atmosfera. Il personale in tutto l'hotel era molto professionale, amichevole e estremamente utile. Ci salutavano e sorrisevano sempre. I colazione erano sorprendenti. La posizione dell'hotel è grande. La stanza era molto spaziosa e ben attrezzata con tutti gli elementi essenziali e una vista fantastica. Non ho esitazione a raccomandare questo hotel ai turisti che vogliono andare a Batu. Torneremo presto a questo posto.. !!