Hotel a 4 stelle in Victoria, Australia

La reception, la sala comune e la cucina in comune sono deliziose e trasmettono un'atmosfera calda e accogliente. La palestra è spaziosa e ben attrezzata. Le camere sono carine, ma simili a quelle di un normale hotel. Le ampie finestre offrono una bella vista sulla strada e sugli alberi sottostanti. La posizione è ideale, vicino a numerosi ristoranti asiatici e a diversi supermercati. Tram e autobus si trovano proprio di fronte e due stazioni ferroviarie principali sono relativamente vicine.

Il tappeto dell'hotel puzza, l'edificio è vecchio e ha bisogno di un sostituto totale di tappeto. Quando siamo entrati nella nostra stanza. Ha un odore di biancheria ovunque. Dobbiamo aprire la finestra per farla andare via. La camera è decente e il bagno e il bagno sono separati dove non c'è una piscina a mano da usare dopo l'uso del bagno se qualcuno sta usando il doccia o il bagno. Adoro anche la posizione perché è vicino ai trasporti pubblici, a tram e negozi, anche alle università. La cucina è completa con utensili da cucina e pannolini. Sono disponibili gratis caffè, tè e latte. Le toilette sono state fornite 1 set di piccole bottiglie, ma siamo 4 persone prenotate.

La posizione dell'hotel è davvero buona. E' super conveniente arrivare all'hotel dal terminale. La dimensione della camera è buona per sballare e ribaltare le vostre cose per il viaggio. Poiché non abbiamo incluso la colazione nella prenotazione. Ci sono 2 opzioni per la colazione: 1. colazione dell'hotel per 35AUD/person 2. Caffè Deli. Ci avevamo un sandwich e un muffin. E' veloce e facile essere pronti alla mattina.

Perfect stay. They reached out beforehand to check in with me. Arrived early and they allowed an early check in with a free upgrade. Room was spotless and well equipped. Kitchenette with all the equipment you'd need, small washing machine, free Netflix and impressive little touches like a free bottle of wine if you solve their Rubik's cube and a free packet of popcorn on request. Lounge is well equipped and breakfast was good (eggs, sausages, bacon, mushrooms, tomatoes, beans, some pastries and yoghurts, a waffle maker, juices, coffee and teas, etc.). Staff were always friendly. An excellent stay overall!

Ho avuto un soggiorno davvero meraviglioso in questo stabilimento, il personale era eccezionalmente benvenuto e attento durante la mia visita, e mi è stato particolarmente apprezzato che mi hanno consentito un check-in precoce, che mi ha reso molto più facile l’arrivo. L'hotel è stato confortevole e ben mantenuto, contribuendo a una relaxante esperienza.

Super-apprezzamento per l'esperienza, la distanza di zero dall'esterno direttamente con piccoli animali, e l'esperienza meravigliosa nel campo da golf Le cose sono complete nella casa di legno, non ci sono strutture all'esterno La reception è entusiasta, c'è anche una strada da camminare, un buon posto per rilassarsi

Overall, not a bad stay despite the various pain points. Expected more from a hotel tied to Ascott though. Pros: Located right infront of a free tram zone in the heart of CBD. Easily accessible to variety of places - mostly walkable. Pretty big room - has a separate living room Has a kitchenette as well as cabinet filled with cutleries, cooking pots & pans. Service was rather nice very helpful in various issues and also can receive packages. (However, one staff wasn’t very nice to us but very nice to the Caucasian couples who cut in front of us. Our keycard were locked for some reason and went to her for help - verification wasn’t very thorough like the other staff & when we feedback that our keycard that was left in the room was taken away after housekeeping she was unbothered - could seriously be a safety issue esp for ladies if the housekeeper was shady. Thankfully our check-in staff had deactivated it for room access and made it only usable for electricity) Laundromat was rather cheap - AUD6 Cons: Place is a little hard to spot - doesn’t have a big entrance door that is spottable. Hallways of the rooms looks kind of old - felt shady (but that’s just exterior, inside itself is fine) Housekeeping is only done every 3 days - left our takeaway bags & trash for 3 days and there was cockroach nymph. Not super thorough in cleaning too (we left an iron board infront of the desk that covered the dustbin and it wasn’t emptied, had to use a paper bag to hold our thrash - but again also seem like a pro cause they don’t touch your things?) Although filled with amenities but also doesn’t seem to be filled? - no bowls, no dishwasher & soap (please bring/buy your own to wash) Only rain shower head available, no second detachable shower head. No bidet. Room walls are quite thin - can hear the outside easily but am not easily bothered. (Good for those who cares to take note) On the last day, aircon had issue - kept turning on & off on its own (quite loud that I heard it during my sleep (I’m a light sleeper)) Also, they got no memory foam pillows & beds were rollable. No locks so our beds were constantly moving around. Bring adapters!! - not a big con & should be well prepared but they only have wall outlets

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

The Highlights 1. The location of this hotel is second to none. Right outside the door, you’ll find endless food options from quick bites to diverse international cuisines, plus plenty of cafés, bars, and public transport. Having the SkyBus stop to the airport just around the corner was convenient. 2. Every team member I met was friendly, approachable, and genuinely eager to help. They are well-trained and motivated to provide excellent service. 3. The room itself was spacious and modern. Both the daytime city views and night lights from the window were wonderful, and the furnishings felt new and well-maintained. 4. Guests have access to some excellent facilities, including a gym, a library, and a full wellness area. The indoor pool is comfortably heated even on a chilly Melbourne evening, and it comes with a sauna and bubble spa, which makes the stay feel more like a resort. What Could Be Improved 1. The room setup felt unusual. I booked a one-bedroom suite, but was placed in a two-bedroom apartment with the master bedroom locked off. I completely understand that I only paid for one room, but it felt a little strange knowing there was a part of “my” room I couldn’t access. Personally, I would have preferred a proper one-bedroom layout with full access. 2. The bedroom I was 'allowed' to stay in also didn’t have its own air conditioning. It relied on the living room’s unit to keep cool, while the locked-off master had its system. This design made things a bit uncomfortable at times, especially overnight. 3. The sofa had an unpleasant, urine-like odour, which made us reluctant to rest in the lounge. 4. The main door lock was rusty and stiff, making it frustrating to open and close. 5. There was no landline phone in the room to contact reception, so the only option was to head downstairs. A couple of times, even during office hours, the reception was unattended (likely because one staff member was juggling multiple tasks). It could be so inconvenient to have a more extended stay. 6. While the pool facilities were lovely, they were often crowded. The common facilities are shared with residents of the building as well as hotel guests, but this detracted from the relaxing vibe. Would I stay here again? Yes, probably. Mainly because of the unbeatable location, the great facilities, and the friendly staff. But I do think the hotel needs to address the details so that it can align with what they claimed as 'luxury'.

We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid. What a money maker hotel!! Front officer told us they will refund us the amount though. However the room is small and nice and everything was up to international 4 standard but Crown ****** Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.