Portogallo: hotel con bar nella provincia di Distretto di Viana do Castelo

I was looking for a room with privacy, a king size bed and a balcony. I had many options in mind but this hotel stood out for being beautiful and located in the middle of the nature. I called many times before booking the room to understand if the rooms with balcony were facing the swimming pool because some pictures showned rooms with balcony facing the pool in the ground floor, and I didn't want that because I'd loose the privacy. On the first call they told me that all the rooms were facing the mountains and that they had no rooms facing the swimming pool which left me confused. So I called 2 more times to be sure and on the third call the woman even joked about it because I was being so insisting about this issue and guaranteed me that I wouldn't be facing the pool, so I booked the ”Fine Art Duplo New Deluxe w/ balcony” room. When I arrived the Hotel I was very disappointed because my room was in the ground floor facing one of the sides of the swimming pool, the one closer to the bar. That means I had constantly more than 15 people which could see everything inside my room if I didn't close the blackout curtain. It also means that the employee which answered my phone calls deliberately lied to me in order to get the sale done, and it wasn't a misunderstanding since I'm a native Portuguese and we spoke the same language on 3 different phone calls in the same day. I went to the reception to demand for another room and get an explanation for this situation to what they simply appologized and said that it must have been a misunderstanding because all the ”Fine Art Duplo New Deluxe w/ balcony” rooms were in the ground floor facing the swimming pool so I would have the same problem in all of them. Then I asked for a room with no balcony, with privacy and a king size bed and they gave me a far inferior room in the first floor, where some people in the pool could also see inside the room, which had a horrible noise everytime the electricity was turned on, to the point where we had to turn the electricity off in order to sleep and because of that we couldn't even charge our cellphones and laptops. Beyond this, it also sounded pretty dangerous, I doubt it would pass any kind of inspection. Regarding this issue, we call the employees and neither they had an electrician nor they were able to call one. Because I paid 21€ more to get a room with balcony which I didn't get, because an employee lied deliberately to get another client and also because they gave us a room with mediocre staying and safety conditions I asked for a partial or total refund, which was entirely dennied. The Hotel as an amazing swimming pool and location, with trekking paths and birdwatching places nearby, an amazing river, a beautiful design, an ok breakfast (it wasn't good but it's not bad also), but I don't recommend at all because the service is very very poor, it was the worst experience I ever had in a hotel. It was a waste of money, vacations, time and patience.

Ben situato c'è un posto per parcheggiare gratuitamente. Camera ampio e ben attrezzata. E' tutto nuovo. Ci sono caffè , infusioni, acqua gratuita in pianta bassa 24h. Microonde e tavoli per poter mangiare quello che portate. Tutto bene. Accettate animali portate un cane piccolo paga supplemento, questo se non mi hanno dato né letto né bevitore.

Ottimo alloggio, servizio amichevole e buffet incantevole per la colazione, pranzo e cena. Solo altrimenti, si trova un po ' fuori città, è difficile uscire di notte per cena e bere qualcosa di bevuto o vino e poi tornare a guidare. Nella mia auto, che era molto giovane, il GPS non trovava l'hotel per Lovelhe, né per Strada del Inatel, né per Inatel, il che fa difficile arrivare.

we had a very good experience here. we were 10 Ebikers on the way from Porto to Santiago de Compostela. This was the end of a long day. Very pretty location. I don't know why other's had bad experiences. Desk staff was good. They weren't the ritz, but they were helpful. Very helpful explanation how to store our Ebikes. Spa services that 2 of our group used and were very good. Huge pool. We did not avail ourselves of bar or restaurant; we walked into town. Room had a balcony and was very clean and well appointed.

Ottima posizione, servizio, assistenza e attenzione sia alla reception che al ristorante. Buona organizzazione per non avere problemi di mancanza di tavoli per il colazione. Colazione eccellente. Esperienza senza dubbio da ripetere e da consigliare.

We chose to visit Viana Do Castello because we saw a picture of the view from the Special Suite at this hotel, Room 107. It was as amazing as we had hoped and we are so glad we stayed here. We have stayed in some tremendous places, but this suite is among the best ever, because of the immense Patio that is probably 25 or 30 feet long with that unbelievable view. Really Huge. With 4 sets of French doors opening up on it; 3 in the living room and 1 in the bedroom. The suite was also huge and well equipped. This is an historic hotel and it is old, so don’t expect modern or everything to be pristine (some of the carpets in the hallway are stained). It is not a full service resort- there is not a doorman waiting to open the door and take your luggage. But don’t look at it’s shortcomings, it is an amazing place. They have a great restaurant, awesome breakfast, full bar, and beautiful public spaces. I advise you: DO NOT get a room without a view. To us, the whole point is the view. I’m not sure if there is more than 1 special suite but only room 107 has the huge balcony.

La ricezione era meravigliosa e si è spinta oltre la chiamata per aiutarci quando mio marito si è ammalato. In effetti, l'hotel non si trova in una bella zona, e non sembrava molto dall'esterno - ma WOW quando si entra nel lobby espansivo si dispone di una bella vista sul mare. Siamo anziani, guidando da soli, così cercavano un hotel che non coinvolgeva la negoziazione delle strade della città, serviva colazione e aveva parcheggio gratuito sul sito. Quando arrivammo, pioveva molto, così si rallegrava di sapere che c'era anche un ristorante. Era una 4a gita Uber nel centro della città affascinante. Viana do Castelo è bellissimo. L'hotel è specializzato in gruppi di grandi dimensioni (ci sono state diverse squadre di calcio giovani che si comportavano bene durante il nostro soggiorno). Abbiamo una sala di vista sul mare, con balcone e due sedie da soggiorno .... se solo il tempo fosse stato migliore!

Luogo perfetto, colazione spettacolare. E 'una grande caseria in un bel villaggio con parcheggio privato e piscina coperta per l'inverno. La camera non è molto grande ma non manca dettagli. Personale molto attento. Luxo a un buon prezzo. Dovrebbero celebrare eventi nella capella che è spettacolare in un ambiente unico

O hotel é incrivelmente lindo e moderno, estando num local belíssimo e calmo. Ficámos com um quarto com acesso direto para a piscina, o que tornou a estadia muito boa. Pequeno almoço variado e delicioso. Fizemos uma refeição no restaurante do hotel e foi ótima. A localização do hotel é ótima para explorar a Serra do Gerês.

Tudo excelente. Desde a localização do hotel passando pela qualidade excecional do pequeno-almoço bem como a simpatia de todo o pessoal. Contudo, devo somente fazer um reparo para o pouco espaço entre as mesas

Ben situato c'è un posto per parcheggiare gratuitamente. Camera ampio e ben attrezzata. E' tutto nuovo. Ci sono caffè , infusioni, acqua gratuita in pianta bassa 24h. Microonde e tavoli per poter mangiare quello che portate. Tutto bene. Accettate animali portate un cane piccolo paga supplemento, questo se non mi hanno dato né letto né bevitore.

We chose to visit Viana Do Castello because we saw a picture of the view from the Special Suite at this hotel, Room 107. It was as amazing as we had hoped and we are so glad we stayed here. We have stayed in some tremendous places, but this suite is among the best ever, because of the immense Patio that is probably 25 or 30 feet long with that unbelievable view. Really Huge. With 4 sets of French doors opening up on it; 3 in the living room and 1 in the bedroom. The suite was also huge and well equipped. This is an historic hotel and it is old, so don’t expect modern or everything to be pristine (some of the carpets in the hallway are stained). It is not a full service resort- there is not a doorman waiting to open the door and take your luggage. But don’t look at it’s shortcomings, it is an amazing place. They have a great restaurant, awesome breakfast, full bar, and beautiful public spaces. I advise you: DO NOT get a room without a view. To us, the whole point is the view. I’m not sure if there is more than 1 special suite but only room 107 has the huge balcony.

La ricezione era meravigliosa e si è spinta oltre la chiamata per aiutarci quando mio marito si è ammalato. In effetti, l'hotel non si trova in una bella zona, e non sembrava molto dall'esterno - ma WOW quando si entra nel lobby espansivo si dispone di una bella vista sul mare. Siamo anziani, guidando da soli, così cercavano un hotel che non coinvolgeva la negoziazione delle strade della città, serviva colazione e aveva parcheggio gratuito sul sito. Quando arrivammo, pioveva molto, così si rallegrava di sapere che c'era anche un ristorante. Era una 4a gita Uber nel centro della città affascinante. Viana do Castelo è bellissimo. L'hotel è specializzato in gruppi di grandi dimensioni (ci sono state diverse squadre di calcio giovani che si comportavano bene durante il nostro soggiorno). Abbiamo una sala di vista sul mare, con balcone e due sedie da soggiorno .... se solo il tempo fosse stato migliore!

Tudo excelente. Desde a localização do hotel passando pela qualidade excecional do pequeno-almoço bem como a simpatia de todo o pessoal. Contudo, devo somente fazer um reparo para o pouco espaço entre as mesas

We stayed here over the weekend of L’Etape Portugal 2023 as we were riding in the event. It was the perfect base and we loved everything about the hotel. All of the staff made us feel so welcome and were so friendly. Particular mention must go to the Bike Center team, who accommodated all of our requirements for the race with the bike rentals, set-up and details. Nothing was a problem! This a wonderful place to stay to enjoy the beach, sports, weather and also to easily explore Viana do Castelo. We will be back!

Hotel molto ben decorato e confortevole. Nascoso nel centro di Viana do Castelo una piccola sorpresa, un hotel 4 stelle con aspetto esterno industriale in un edificio apparentemente piccolo, ma diviso in 2 parti e molto ben decorato internamente. Le camere sono di buona qualità e bagni molto ampie e al livello di un hotel di 5 stelle. Decorazione interna con caratteristiche vecchie, ma molto ben rinnovato e ripristinato. TV della camera ampia. Non c'è macchina da caffè nella stanza e il black out della finestra di legno non copre completamente la luce. La sala da pranzo è piacevole, ma la qualità del pasto, forse perché ancora corrisponde alla bassa stagione e l'occupazione dell'hotel non sembrava elevata, ci sono stati diversi prodotti mancanti. Tuttavia, non è difficile migliorare. Vale la pena offrire uova mescolate e/o altri caldi, più offerte di succo, compreso il succo d'arancia naturale. L'assenza di parcheggio privato è anche un svantaggio, ma ci sono diverse opzioni nelle vicinanze, tra cui parco pubblico sotterraneo proprio davanti all'hotel e che funziona 24h. Camminando un po' è possibile parcheggiare gratuitamente. La qualità/prezzo dell'hotel è molto adattata a quello che è disponibile, equivale in vari aspetti di qualità e comfort della camera che Axis Viana Hotel offre ma a un prezzo inferiore.

We had a fantastic stay at Axis hotel! The staff was incredibly welcoming and went out of their way to make us feel at home. Our room was clean, comfortable, and had everything we needed for a relaxing stay. The location was perfect, with easy access to local attractions. We especially loved the breakfast and spa. Can’t wait to come back!”

This was a nice little boutique hotel right near the historic center. We were always greeted with a smile and treated kindly. I shared a room with my son and the twin beds were more than adequate. Bathroom is on the small side but it was fine for our needs. The hotel is a little older but the elevator worked great and the entire property was well kept and clean. My only caveat was there there was no outdoor seating area, you have to wear a swim cap and water shoes for the pool and the pool was indoors in a very hot room. The continental style breakfast buffet was good and provided lots of variety. Overall we really enjoyed our stay and would stay here again!

Our experience at this hotel was outstanding. After a long day's walk with backpacks on the Camino Portuguese, it was wonderful to be greeted by the hotel's reception staff with an invitation to take a bath and relax and then come back to the front desk with our passports to complete the check in. We were also invited to feel free to bring any hand washed laundry that we did to the front reception to be dried in the hotel's dryer and returned! The room was very attractive, roomy and comfortable. The breakfast had everything that we could possibly want and was available early, which was appreciated. I highly recommend this hotel.

Questo è un fantastico boutique hotel con camere spaziose, personale dedicato e ogni tipo di piacevole sorpresa (barrette di cioccolato e bevande gratuite, tour del museo). La colazione è assolutamente sublime: la migliore che abbia mai mangiato... ovunque) e la posizione è eccellente. Un hotel incantevole in una città incantevole. Fortemente raccomandato.

I was looking for a room with privacy, a king size bed and a balcony. I had many options in mind but this hotel stood out for being beautiful and located in the middle of the nature. I called many times before booking the room to understand if the rooms with balcony were facing the swimming pool because some pictures showned rooms with balcony facing the pool in the ground floor, and I didn't want that because I'd loose the privacy. On the first call they told me that all the rooms were facing the mountains and that they had no rooms facing the swimming pool which left me confused. So I called 2 more times to be sure and on the third call the woman even joked about it because I was being so insisting about this issue and guaranteed me that I wouldn't be facing the pool, so I booked the ”Fine Art Duplo New Deluxe w/ balcony” room. When I arrived the Hotel I was very disappointed because my room was in the ground floor facing one of the sides of the swimming pool, the one closer to the bar. That means I had constantly more than 15 people which could see everything inside my room if I didn't close the blackout curtain. It also means that the employee which answered my phone calls deliberately lied to me in order to get the sale done, and it wasn't a misunderstanding since I'm a native Portuguese and we spoke the same language on 3 different phone calls in the same day. I went to the reception to demand for another room and get an explanation for this situation to what they simply appologized and said that it must have been a misunderstanding because all the ”Fine Art Duplo New Deluxe w/ balcony” rooms were in the ground floor facing the swimming pool so I would have the same problem in all of them. Then I asked for a room with no balcony, with privacy and a king size bed and they gave me a far inferior room in the first floor, where some people in the pool could also see inside the room, which had a horrible noise everytime the electricity was turned on, to the point where we had to turn the electricity off in order to sleep and because of that we couldn't even charge our cellphones and laptops. Beyond this, it also sounded pretty dangerous, I doubt it would pass any kind of inspection. Regarding this issue, we call the employees and neither they had an electrician nor they were able to call one. Because I paid 21€ more to get a room with balcony which I didn't get, because an employee lied deliberately to get another client and also because they gave us a room with mediocre staying and safety conditions I asked for a partial or total refund, which was entirely dennied. The Hotel as an amazing swimming pool and location, with trekking paths and birdwatching places nearby, an amazing river, a beautiful design, an ok breakfast (it wasn't good but it's not bad also), but I don't recommend at all because the service is very very poor, it was the worst experience I ever had in a hotel. It was a waste of money, vacations, time and patience.

I was looking for a room with privacy, a king size bed and a balcony. I had many options in mind but this hotel stood out for being beautiful and located in the middle of the nature. I called many times before booking the room to understand if the rooms with balcony were facing the swimming pool because some pictures showned rooms with balcony facing the pool in the ground floor, and I didn't want that because I'd loose the privacy. On the first call they told me that all the rooms were facing the mountains and that they had no rooms facing the swimming pool which left me confused. So I called 2 more times to be sure and on the third call the woman even joked about it because I was being so insisting about this issue and guaranteed me that I wouldn't be facing the pool, so I booked the ”Fine Art Duplo New Deluxe w/ balcony” room. When I arrived the Hotel I was very disappointed because my room was in the ground floor facing one of the sides of the swimming pool, the one closer to the bar. That means I had constantly more than 15 people which could see everything inside my room if I didn't close the blackout curtain. It also means that the employee which answered my phone calls deliberately lied to me in order to get the sale done, and it wasn't a misunderstanding since I'm a native Portuguese and we spoke the same language on 3 different phone calls in the same day. I went to the reception to demand for another room and get an explanation for this situation to what they simply appologized and said that it must have been a misunderstanding because all the ”Fine Art Duplo New Deluxe w/ balcony” rooms were in the ground floor facing the swimming pool so I would have the same problem in all of them. Then I asked for a room with no balcony, with privacy and a king size bed and they gave me a far inferior room in the first floor, where some people in the pool could also see inside the room, which had a horrible noise everytime the electricity was turned on, to the point where we had to turn the electricity off in order to sleep and because of that we couldn't even charge our cellphones and laptops. Beyond this, it also sounded pretty dangerous, I doubt it would pass any kind of inspection. Regarding this issue, we call the employees and neither they had an electrician nor they were able to call one. Because I paid 21€ more to get a room with balcony which I didn't get, because an employee lied deliberately to get another client and also because they gave us a room with mediocre staying and safety conditions I asked for a partial or total refund, which was entirely dennied. The Hotel as an amazing swimming pool and location, with trekking paths and birdwatching places nearby, an amazing river, a beautiful design, an ok breakfast (it wasn't good but it's not bad also), but I don't recommend at all because the service is very very poor, it was the worst experience I ever had in a hotel. It was a waste of money, vacations, time and patience.