Giappone: hotel con bar nella provincia di Prefettura di Shiga

ThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us  at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest. We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door. This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.

Questo è un ottimo hotel.Il profumo della lavatrice è molto buono.Sono soddisfatto dell'acqua gratuita, del bagno e del servizio di Liz Puoi anche godere del viaggio dalla reception alla stanza degli ospiti Questo è l'hotel che voglio fermarmi di nuovo.

Fantastic 1 night good rest with scenic activities in a large classy hotel! Wonderful sea view from the room. We did the lake cruise (offered with room booking) and visited Enryakuji on the mountain easily with a discount coupon from hotel. Beautiful autumn foliage! Good value with free shuttle and friendly service from Otsu station overall. No good restaurants nearby, better book with dinner options or dine at hotel’s restaurants. Wasn’t crowded in early Dec. A good break from crowded Kyoto.

We stayed two nights in the hotel with breakfast and dinner. The web page of Trip.com showed that there was onsen in the hotel but when we check in, we were told that it was a ”mistake”. There is no onsen and the photo is a public onsen half an hours away. It was very disappoining that the Trip.com include photos irrelevant to the hotel. Dinner was also diffferent from the web photo. We have to pay 2500 yen each to upgrade the dinner to shsbu shabu. Breakfast is Japanese style with limited choice. Other than these, we had lake view room and shopping mall is nearby which are the advantages.

Non potevo parlare giapponese, ma potevo sentire che trattavano tutti i clienti seriamente. I loro saluti e servizi sinceri mi hanno impressionato. C'era un problema con la mia prenotazione all'inizio, non sicuramente perché non ho ricevuto una spiegazione adeguata dall'hotel e Trip.com, l'hotel non ha menzionato nulla, ma ha organizzato una piccola sorpresa quando sapevano che questo era un viaggio d'anniversario. Ho cercato di aggiornare il mio pasto con crab, perché mia moglie non era come carne e pesce, e dicono che non era disponibile, così mi mantengo all'originale.Alla fine ho avuto crab, pesce e carne che mi sorprende. Mi è stato poi dato un souvenir dall'hotel quando hanno servito il dessert. L'hotel è occupato, ma non vedo molte persone, forse tutti sono in camera. L’esperienza per me era eccezionale quando mi sveglio alle 6:00, testimone del bellissimo sollevamento del sole fuori dalla finestra, e vide un uccello passare attraverso la mia telecamera cercando di catturare quel momento. Poi, quando prendo il bus libero per la stazione ferroviaria vicina, vidi un'aquila scendere di nuovo e salire fuori dalla stazione; non è certo che significhi nulla, ma è certamente un viaggio molto spirituale per me.

1月從比叡山看到琵琶湖，就開始找目的地，從彥根城到大津找了一圈，選了大津的雄琴温泉，酒店從おごと温泉駅不方便步行抵達，但是出站口有一個免費手機可以聯繫酒店五分鐘後酒店車接，很方便。 酒店外部是丘陵地形，走路去琵琶湖邊上需要15分鐘左右，在房間可以看到湖。夜景漂亮極了。酒店周圍沒有大面積的櫻花景色。 酒店內部是美麗的和式風情，小さい細節はか素晴らしいです 設施：一階て二階要乘坐扶梯，3&6層有吸煙點，除了蒼天餐廳還有其他餐廳，一樓大廳有一個大商店和咖啡廳，大浴場はままです 在蒼天連着吃了四天4頓晚飯4頓早飯，每一餐有細微的變化，都是非常健康新鮮的食材，但是下一次我會衹訂兩天宿泊、二天宿不含餐，因為就餐時間要提前確認，遲到早退會影響其他客人，影響了其他行程安排，為了吃飯夜間大津博物館沒去成。 房間贊極了，和式兩間房，兩個電視，露天風呂はジャグジーある、広い。保潔和鋪床完全無接觸，早飯時填好表格，人出去玩的時打掃，晚飯時間有人鋪床，非常非常舒適。如果想體驗千與千尋裏面油屋的風呂、建議步行去湖邊的あがりやんせ、裏面吃喝玩樂理髮按摩，還有免費劇場，圖書館，按摩椅，1600円一人可以玩一天。

Molto buona posizione, vicino alla stazione Shiga. Molte pranzi vicino. Passeggiata al castello di Hikone. Amichevole personale con buon inglese. L'unico fallimento è che la struttura della stanza è piuttosto crampi, quindi se hai più di un bagaglio grande potrebbe essere un po' difficile da imballare e disimballare.

Camera spaziale con tutte le attrezzature necessarie. Personale molto amichevole con servizio professionale. È perfetto il colazione e la cena. Il manico è perfetto.

La stanza è super grande, il senso di progettazione è molto buono, il servizio è anche buono, non è inutile!

It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay. The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time. The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata! The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub. Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable! Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat! The ryokan also has a souvenir shop if you wish to buy anything back. Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!