Purtroppo, il personale del dipartimento frontale non sembrava molto accogliente. La loro espressione e il tono hanno dato l’impressione che non fossero interessati ad aiutare gli ospiti.
In generale, tutto era grande, la stanza era pulita, le strutture erano belle e la stanza era comoda.
Felt like a good 10-15 minute walk from the centre to the hostel. Good security measures. Bar is a little small and no room to move around at breakfast time and people are hovering and it gave me anxiety looking for the breakfast food as it was overwhelming with so many crowded people. Although can’t complain as it’s free and comes with your booking. Decent rooms but 2nd night in there is no cleaning I.e vacuuming not done as of yet and there’s a dead bug on floor. Friendly staff at the counter. Spacious room for luggage (6 bed share) and you need a thick locker key set for the lockers. Byo shower mat, slippers, hangers. Great bedside sockets curtain privacy!
I recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations.
The Highlights:
Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive.
Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind.
Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location.
The Drawbacks:
Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage.
Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak.
Summary:
Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.
Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.
Hotel staff are friendly, the hotel and room was clean.
The complimentary breakfast was good with bottomless coffee.
My room was clean but the shower sucked, and the plate glass shower doors were jammed and very difficult to move, also lacked an air vent.
The room didn’t have any air conditioning and the thermostat on the wall didn’t control anything!??
L'hotel era in fase di ristrutturazione, quindi ciò potrebbe aver influito sulla situazione. Il personale della reception è stato gentile e disponibile, mi hanno permesso di effettuare il check-in prima dell'orario di check-in alle 15:00, ma siamo onesti, non erano pieni e impedire alle persone di effettuare il check-in anticipato quando hanno camere libere è semplicemente un pessimo servizio. L'hotel in sé era deludente e tutto era il minimo sforzo. Puzzava di detergente e di sigarette e aveva una scarsa insonorizzazione. Non c'era acqua nella stanza e il distributore automatico era vuoto, quindi sono dovuto andare a piedi fino a una stazione di servizio vicina per prendere qualcosa da bere. È vicino all'aeroporto e a pochi isolati da ristoranti, ma questo posto ha l'atmosfera di un motel appena tenuto. Immagino che questo sia ciò che ottieni in questa fascia di prezzo a Calgary.
Alberta: hotel66.7% dei visitatori sceglie questa zona
JJade2025.08.28
The location is accessible to different public transport which is convenient for solo travellers. Also, it is in the middle of downtown area where restaurants and major establishments are located. Overall, chateau Lacombe is a good hotel to stay if you are planning to go in Edmonton.
L'hotel è stato aggiornato gratuitamente a una suite familiare. La camera non è grande, ma la disposizione è sorprendente, moderna nello stile e confortevole in cui vivere. Parcheggio gratuito e ampi posti auto. La biancheria da letto è pulita e confortevole e le pantofole non sono fornite. La cena al ristorante dell'hotel è davvero deliziosa e durante i normali orari di pranzo è necessario fare la fila per circa 30 minuti. C'è un sentiero lungo il fiume davanti alla porta sul retro della stanza, che è molto adatto a chi ama fare una pausa e camminare sull'acqua. L'hotel dispone di un bus navetta per Lake Louise, che dista circa 5 minuti in auto.
Molto buono
207 recensione
8.5/10
Prezzo da
455 PLN
per night
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8.8/10
Molto buono
UUtente ospiteWe've never come across this kind of experience before,my wife's sister in-law has gone to heaven, that's why we've to cancel the Hotel booking. It's a free cancellation show on the booking page, but the Hotel said ”No”. That's why we didn't come to Calgary and never stayed a night at the Hotel. If you kindly fix this case, we'll book Hotel from you in the future, thanks for your kindly help. We're seniors, both of us are over 70 years old, thanks God, we have a good life! We still can travel in Europe and Asia every year!!
UUtente ospiteOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
UUtente ospiteIl prezzo è molto amichevole, il personale di servizio è molto educato e il personale di custodia si pulisce ogni giorno.La guancia è molto lontana dal bus, ci vuole circa dieci minuti, ma è anche buona ad adattarsi.
UUtente ospiteThe hotel is situated in close proximity to everything in Banff. We enjoyed walking to buses, shops and restaurants. There are plenty of options for travel to the many sight-seeing destinations. The only open restaurant is the Italian one and we didn't like the coffee there so we went out for meals, although we did have a couple drinks at the bar and that was nice. We did se that the pool was being enjoyed by various guests.
The concierge was very helpful in letting us know how to get around and to help schedule the gondola excursion.
It is a big place that is very nice and will be incredible, when all the renovations are complete.
JJames Y. HuangI recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations.
The Highlights:
Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive.
Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind.
Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location.
The Drawbacks:
Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage.
Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak.
Summary:
Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.
UUtente ospiteWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
UUtente ospiteNon è la prima volta che ci siamo fermati qui, ma oggi abbiamo lasciato un senso di frustrazione!
E' iniziato quando il desk front non riusciva a trovare la nostra prenotazione - due volte ! (anche se un telefono è stato chiamato 2 ore prima di accedere). Doveva prendere la licenza del mio conducente e andare “alloggiare qualcuno in fondo” - poi è tornato (dopo 2 o così
La prenotazione era stata trovata, senza riuscire a farlo, senza alcuna spiegazione.
La guardia del desktop ha cercato di farci pagare qualcosa dal bar del snack in camera nostra - avevamo letteralmente lasciato la nostra stanza due minuti prima. Non poteva dirci quale articolo avevamo “consumato” (non avevamo consumato nulla - soprattutto a quei prezzi!) e poi quando ci chiedeva come potevano sapere entro 2 minuti (da noi lasciando la nostra stanza) che un oggetto era stato consumato - sono diventati molto difensivi e non hanno potuto effettivamente rispondere alla domanda di “come sapete cosa ci imputare” e la risposta era “è per la relazione alla fine del giorno - nessuno dice che avete effettivamente preso nulla”. Except that’s exactly what the desk cleark said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
Dopo aver contestato la tassa, ci è stato detto che non sarebbe stato pagato alcun onere sulla carta di credito.
Mi sembrava che avessimo rubato qualcosa quando abbiamo chiesto ulteriori chiarimenti sull'accusa.
“Non vi scusate né vi ringraziate per essere rimasti con noi”.
Delusione.
Nota laterale - il servizio in ****** è stato grande - compreso il ristorante.
UUtente ospiteIl nostro soggiorno un Fox Hotel è stato fantastico.Abbiamo soggiornato per 4 notti e ogni volta che siamo tornati nella nostra camera dopo aver uscito fio tutto il giorno, la nostra camera è così pulita.
MMichelle BillingtonMi piace sempre il mio soggiorno al Deerfoot Inn & ******. Il mio viaggio era quello di andare fuori con mia sorella e catturare le nostre vite. La camera della regina deluxe era spaziosa e accogliente. Ho trovato una tintura sulla foglia superiore quando il coperchio cadde via. Eravamo come una tazza di caffè, ma jeez?! Abbiamo fatto un buffet per cena, e le prime righe e le patate scalpe erano deliziose, così come le altre entrate. Dopo aver mangiato, ci siamo seduti in salotto vicino al ristorante. Mi piacevano le sedie grandi e confortevoli che scelssimo di sedermi, e quando mi sono alzato per usare la stanza delle signore, i miei cuccioli erano fuori per un certo numero di passi, perché le sedie erano troppo basse. Posso suggerire che aggiornano i mobili come ho notato altri ospiti anziani che hanno la stessa questione.
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