Alberta: hotel7.7% dei visitatori sceglie questa zona
JJames Y. Huang2025.04.05
Great value for a short term stay near the YYC, with turn off from major road BarlowTrail NE. The front entrance is a bit confusing if approaching from the rear industrial area.
Staff were friendly and professional, usual hotel damage deposit and person staying in expectation.
The room was very spacious and clean, although a bit dated. AC was a bit louder than expected, but was able to sleep through. I didn't have time to use the amenities (pool and gym).
Alberta: hotel7.7% dei visitatori sceglie questa zona
CCanadian wanderer2025.03.10
La stanza era pulita, confortevole e buon caffè, ma la navetta funziona solo una volta all'ora, che è strano per un hotel a soli 10 minuti di auto dall'aeroporto e non è conveniente per alcuni voli. Non c'era un caffè complimentare nel lobby. Il colazione era incluso, ma dovevi ordinare fuori dal menu. Non c'era un buffet veloce e non abbiamo avuto tempo di sedersi e aspettare di essere servito. Quando abbiamo detto bene, possiamo solo prendere un caffè per andare ci è stato detto 3.00.E soprattutto, si può sentire il traffico aereo tutta la notte.
I visited this hostel as a solo traveller from the UK but there was definitely a mix of friends and couples staying in this hostel too. The staff are all super friendly and helpful and its location is great on the little Banff ‘*****’. I can’t stress enough how friendly everyone in this hostel was, I had the best time!
Alberta: hotel7.7% dei visitatori sceglie questa zona
UUtente ospite2025.11.03
The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out.
Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.
Alberta: hotel7.7% dei visitatori sceglie questa zona
MMubasshir Ali Roshan2025.10.21
Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.
Hotel staff are friendly, the hotel and room was clean.
The complimentary breakfast was good with bottomless coffee.
My room was clean but the shower sucked, and the plate glass shower doors were jammed and very difficult to move, also lacked an air vent.
The room didn’t have any air conditioning and the thermostat on the wall didn’t control anything!??
Alberta: hotel7.7% dei visitatori sceglie questa zona
UUtente ospite2025.11.27
It was above my expectations. I stayed at hampton the earlier day and then shifted here to accommodate with my budget. Indeed turned out the same experience, even better . Clean and tidy. Nice ambience.
Alberta: hotel25% dei visitatori sceglie questa zona
JJade2025.08.28
The location is accessible to different public transport which is convenient for solo travellers. Also, it is in the middle of downtown area where restaurants and major establishments are located. Overall, chateau Lacombe is a good hotel to stay if you are planning to go in Edmonton.
L'hotel non dispone di ascensore, quindi salire al terzo piano è una sfida per i turisti di mezza età e anziani che trasportano bagagli di grandi dimensioni. La stanza era angusta e non c'era posto dove mangiare per due persone. L'arredamento e la manutenzione non sono all'altezza, è un po' come un ostello nel periodo rivoluzionario della Cina. Non è presente il frigorifero, il che è molto scomodo per gli ospiti che hanno bisogno di conservare il cibo fresco durante il soggiorno in hotel. Si prega di fare riferimento alle foto qui sotto.
Molto buono
208 recensione
8,5/10
Prezzo da
78 €
per night
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9.5/10
Fantastico
KKrurkrit PhoosakulThe hotel is in a fantastic location with a perfect view of Lake Louise from the room—absolutely stunning. However, the window screen should be removed for an unobstructed view, and having a microwave in the room would be helpful for reheating food.
The walkway in front of the hotel is often covered with horse droppings, which should be cleaned more regularly to maintain a pleasant atmosphere. I stayed in early May, and the paths were still covered in snow. It would have been better if the snow on nearby walkways had been cleared to improve accessibility.
BBuhuiyouyongdeyu5818L'hotel Banjia che può essere prenotato un giorno prima dell'autunno è meglio di quanto si aspettasse.La stanza è più grande della zona di segnalazione, anche molto tranquillo, la toilette è secca e le strutture non sono nuove ma non sono pessime.Il personale è molto bello e non pulisce la stanza di default.
La posizione è a est di Banjiang Avenue, circa 800 metri dal centro, e non lontano dalla stazione di benzina e ad alta velocità.Il parcheggio sotterraneo è molto conveniente.
UUtente ospiteThe lobby is nicely renovated and the fitness center is well equipped. The room is a bit old and smells ancient, but it’s very clean. However, some of the food at breakfast was not very fresh.
UUtente ospiteOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
UUtente ospiteIl prezzo è molto amichevole, il personale di servizio è molto educato e il personale di custodia si pulisce ogni giorno.La guancia è molto lontana dal bus, ci vuole circa dieci minuti, ma è anche buona ad adattarsi.
GGusNSVery clean hotel, probably recently renovated because the hallways had that new car smell.
Clara at front desk was very friendly and helpful.
Location is also great within Banff.
My only complaint is related to the temperature controls in the room. I like a cool room, and whatever I did, I could not get the temperature to drop. Even set at the lowest, with fan at maximum, the temperature stayed above 20c.
UUtente ospiteThe bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out.
Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.
UUtente ospiteWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
UUtente ospiteNon è la prima volta che ci siamo fermati qui, ma oggi abbiamo lasciato un senso di frustrazione!
E' iniziato quando il desk front non riusciva a trovare la nostra prenotazione - due volte ! (anche se un telefono è stato chiamato 2 ore prima di accedere). Doveva prendere la licenza del mio conducente e andare “alloggiare qualcuno in fondo” - poi è tornato (dopo 2 o così
La prenotazione era stata trovata, senza riuscire a farlo, senza alcuna spiegazione.
La guardia del desktop ha cercato di farci pagare qualcosa dal bar del snack in camera nostra - avevamo letteralmente lasciato la nostra stanza due minuti prima. Non poteva dirci quale articolo avevamo “consumato” (non avevamo consumato nulla - soprattutto a quei prezzi!) e poi quando ci chiedeva come potevano sapere entro 2 minuti (da noi lasciando la nostra stanza) che un oggetto era stato consumato - sono diventati molto difensivi e non hanno potuto effettivamente rispondere alla domanda di “come sapete cosa ci imputare” e la risposta era “è per la relazione alla fine del giorno - nessuno dice che avete effettivamente preso nulla”. Except that’s exactly what the desk cleark said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
Dopo aver contestato la tassa, ci è stato detto che non sarebbe stato pagato alcun onere sulla carta di credito.
Mi sembrava che avessimo rubato qualcosa quando abbiamo chiesto ulteriori chiarimenti sull'accusa.
“Non vi scusate né vi ringraziate per essere rimasti con noi”.
Delusione.
Nota laterale - il servizio in ****** è stato grande - compreso il ristorante.
Llina^-^The hot ”springs” were very hot, the front desk are very polote and I would love to come again in the summer time. Even in the winter its very beautiful and clean.
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