Hotel a 3 stelle in Capo Occidentale, Sud Africa

I would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .

Great place. Amazing amenities. Wonderful location right opposite Canal Walk. Could do with an AC. Should have a reception at 9 palms, not having to go to the Crystal Towers to collect keys. Wifi password should be given to guests at check in

This bed and breakfast is in the ideal location to visit Simon’s town and its coastline however the actual set up of the bed and breakfast is a huge let down. We arrived to find our room was not ready, once it was the place still looked unkempt, there was a bucket in the bath, the furniture had not been returned to its original locations well and the complimentary items seemed used. On our second night there was load shedding a common occurrence however there seemed to be no precautionary measures taken and we had to use our phone lights to climb the three flights of stairs to our room only to find the rechargeable light (obviously for such occasions) had no batteries and was therefore useless. As South African citizens we fully understand the uncertainty of power but for the cost and normal clientele of this accommodation we really expected there to be more in place. The meal times had been adjusted for the convenience of the staff who were on the premises compared to the welcome sheet details we received on arrival. The whole place seemed to be being run by support staff with no obvious manager on site for the three days we were there (we stayed over a weekend which I would assume to be a prime time) There is about 4 parking sports in front of the building but they were not being used to their full potential and often we had to park a little further away. Overall the location was the main positive. Considering the price we would have hoped to have better amenities and hope that the profile for this accommodation can be amended as there are no pools on the property unlike what the description had lead us to believe. Luckily the charm of Simon’s town and the beaches made up for the serious lack of attention to detail and luxury you would assume a place this price and in this location would have. 3/10 would probably not go there again.

Ci tornerei? Innanzitutto, si trova in una via pedonale, quindi è molto rumoroso la sera e di notte. Molti senzatetto si aggirano e dormono per strada. Non è un posto confortevole. In secondo luogo, c'era un gruppo di russi che alloggiava lì. A due di loro hanno rubato i soldi, uno dalla cassaforte, l'altro dalla valigia. Non so come sia andata a finire. La colazione era nella media, non eccezionale, ma per il prezzo è accettabile.

It was a good stay. Room 906 is nice. Away from the elevators and a good choice to sleep in. Kind service and check in and flexible at checkout delay. Love that!

+ Rapporto qualità/prezzo! Al momento della nostra prenotazione, questo era uno degli aparthotel più economici. + Posizione comoda vicino al tempio, dove è possibile assistere a un concerto di musicisti di strada. Dall'altra parte della strada c'è un enorme parco con scoiattoli domestici)) + La stanza in sé è piccola, tutto corrisponde alla foto. Letto comodo, biancheria da letto fresca. Nella doccia ci sono sapone, shampoo, gel doccia. In cucina troverete un bollitore, stoviglie e un set di benvenuto con tè e caffè. + La colazione era limitata ma gustosa. Se il vostro soggiorno dura a lungo, vi consiglio di prenotare una stanza senza colazione. In questo modo potrai diversificare il tuo menù e in un bar sarà più o meno lo stesso, o addirittura più economico. + Inoltre, al momento del check-in, ti hanno dato una tessera che consentiva a tutti di prendere una tazza di caffè gratis nella caffetteria dell'hotel durante tutto il giorno. - Tra gli svantaggi sottolineerei l'insonorizzazione, o meglio la sua mancanza. A volte si sentivano i vicini dietro il muro e i passanti nel corridoio. Ma fare rumore e organizzare feste è proibito, quindi la notte si poteva dormire abbastanza tranquillamente. - pavimento sporco. Nonostante la pulizia giornaliera della camera, i pavimenti non venivano affatto lavati. - Non avevamo tazze nella nostra stanza. C'erano bicchieri per il vino/acqua, ma nessuna tazza per il tè)

Absolutely fantastic location, right in the heart of the Waterfront area. The hotel restaurant is excellent as well.

I really liked the accommodation. It is located within walking distance from the bus stop and taxi rank. nearby and also within walking distance of the city center, Main Street, observation decks with stunning views and the beach (but the water is terribly cold and you will not be able to swim in any of the beaches in Plettenberg Bay). I was met by a pdministrator named Debbie. She is very friendly and smiling, tried to help in everything (even in things that are not part of her duties). The reception has all the information about the attractions nearby, local taxi numbers (bolt taxi does not work in Plettenberg bay), information about restaurants and their menus, and you can book excursions. the room itself was very clean, including the toilet was in perfect condition. there is a TV and everything that is stated in the ad. on the downside, I spent only one night at the location, but the electricity was turned off twice (both times in the evening) (but there was no light on the entire street, or maybe in the entire city, so it's not the fault of the accommodation). Plettenberg Bay itself is amazing (and safe even after sunset)

Perché qui era la spazzatura data dalla scuola, quindi viveva una settimana, molto buono, pulito, buon servizio, ci sono persone che ti aiutano a tagliare la scatola, pronti a fare i soldi, lavorano molto entusiasta. Perché ho prenotato il più economico a 12 persone online, più della metà di loro erano giovani ragazzi europei, hahaha.Ho aggiunto 80 Ray per cambiare la stanza speciale di difesa per le ragazze che vivevano prima, perché il volo era di meno di dieci ore. Ho scelto un'altra ragione per cui ci sono un negozio di alloggio, e ci saranno molte attività nel gruppo, lezioni di pranzo gratuite, passeggiate, viaggi di montagna e così via, e naturalmente anche viaggi di un giorno pagati, e così via. Il prezzo è economico, se posso essere integrato nel gruppo è ancora una buona scelta.

The room is perfectly clean, with new furniture, mattresses, and bedding. The reception staff is friendly and efficient in resolving any issues. However, I would like to address the room's design, which is very office-like. I believe that a brighter color scheme would make the room more inviting. Additionally, I feel sorry for your staff, as they are treated unfairly. The man outside is forced to stand on the porch all day to open the gate! Regardless of the weather, whether it is hot and sunny or cold and windy, he does not have a place to sit. Why don't you put him in a separate room where he can sit? And put a camera on the gate, so that when he sees a car approaching, he can open the gate. It's a simple solution! Doesn't the receptionist even have a chair? How is that possible? If she's tired or has swollen feet, how can she greet guests? It doesn't matter to the guest whether she's standing sitting. But it matters to her! Take better care of your staff, and they will return the favor! I really hope for positive changes in your hotel and for your employees!