Hotel a {{star}} a Missouri, ({{countryName}})

L'hotel è meraviglioso. Mancava il personale, essendo dopo il covid.

La posizione nelle vicinanze delle attrazioni della città è sorprendente 5/5. La posizione in termini di sicurezza è 2/5. Non c'è un sacco di sicurezza coperto per la vostra auto e sono stato avvicinato da molte persone che mi chiedono di soldi mentre cammino intorno all'edificio. Quando sono arrivato, e ho cercato di aprire la porta della mia auto, sono stato accolto dal valletto che mi ha gridato e mi ha chiesto cosa stavo cercando di fare.Gli ho detto che stavo per entrare all'hotel. E lui era agressivamente sconfortante, apparentemente arrabbiato con me, e il giorno dopo il cameriere era gentile e meraviglioso. Il desk front was nice but did not review any of the facilities no offer any information about the hotel, which is a shame. nice but inattive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. L'hotel stesso è magnifico. There’s art set in an old gym. La rinovazione è ben fatto. Divertito molto. La vista dalla stanza era anche molto bello. La stanza stessa era standard con poche attenzione per dettagli delle cose che dovevano essere affrontate. Come manici rotti e accessori di bagno non funzionanti. In generale, consigliere questo hotel perché è unico. Big plus - permettono animali domestici!!! Sì!

L'hotel è molto buono. Ha una garage, in modo che si può parcheggiare la vostra auto e andare all'hotel dal garage. Il colazione è complimentare per tutti gli ospiti. Le camere hanno una doccia moderna.

Molto buono, buon prezzo, molto buon hotel!

I booked 2 nights, but decided not to stay on the 2nd night. I called ********** to refund the issue and when I finally got a live person from the Philippines, they told me that they were able confirm they could cancel the 2nd evening as long as the Manager of American Inn in North KC would agree to it. I cancelled the 2nd evening because there was feces & semen stains on the bed and the towels. The toenail clippings and smell of smoke were just icing on the cake. The manager first told me that she wouldn't cancel the 2nd evening unless she could validate the stains I was talking about. She then said that she wouldn't refund it because I was lying about the stains and that she could find none. She told me wanted me to get the remaining things in my room and get out. When I attempted to re enter my room (after her watching me walk down the hallway) with my key, it was deactivated. I asked why I couldn't get back in my room and she stated ”I have DNR'ed you!” Which means do not return. I said that would be no problem. She was absolutely angry that I accused her establishment of being dirty and let me know that. I said that I still need to get in my room to get my things and she slammed a new key card on the counter and said ”You've got 15 minutes, then I want you out!” I asked where there approval from the Health Department was posted and was told that they did not know. At no point and time did she ever apologize, offer a refund or agree to let me show her the stains in the room that I was talking about. Eventually I convinced the handyman to go in there with me to look at the stains and took pictures. To his credit, when I showed him the stains, he was quiet about it, but apologetic and agreed that this was bad & they were definitely there. He did tell me that although he admitted seeing the stains that there was nothing he could do because he was not the manager. After coming back with evidence of the stains, she then said she would not refund the room because I waited too long to tell her. I told her that I came by the front desk twice and there was no one present. She told me I was lying about that too. Then I was told they would not refund the room because they just don't give out refunds. It was clear at this point that no matter what I could prove, she would find another reason to say no. I wanted to call the police, she threatened to do so herself and I told her that would be best and I would like them here. The Health department was going to be my next request once the police arrived. She said she was calling the police, so I waited. I waited. I waited so more and no police. I asked her if the PD gave her an ETA on their arrival and she said she never called them & did not want the police here. I asked her why and was given no answer, but instead given a form to fill out requesting a refund from her manager. I complied and left.

This stay was one of the best experiences I've ever had, if not THE best. There's one thing that blind sided us that I have to mention for future guests, there is a $50 per night deposit fee, but of course you get it back upon checkout (unless you break stuff, then duh, you pay for it). Sure, the rooms are a little scuffed up, the hotel isn't completely updated, but that's what I liked about it. This plaza isn't all modernised like 90% of them nowadays, it has its ups and downs. But it gives the place charm. And I'm a 21yo woman! You'd think someone my age would want modernised, but quite the contrary. First of all, when we walked in we were greeted by amazing staff members who were patient with us when we transferred the funds needed into our bank accounts. After being checked in, we turned around and saw one of the most gorgeous lobbies you could ever see in somewhere like Missouri. The pictures they advertise doesn't do it justice! It feels like walking around in a mini resort. We asked to be put on the very top floor, but obviously since that was the penthouses they weren't available during my stay so we settled for the 11th floor (right below the penthouses). The view from our room inside the hotel and outside was phenomenal, there's a wonderful view of the city with a beautiful rustic old-timey balcony (which you can't access unfortunately, but I feel like if you could you would definitely get hurt). Looking down at the lobby felt like a dream with how spacious and unreal it looked. You could see the whole lobby, beautiful fountain, etc. It was amazing, not to mention the elevator is see through so you can see the whole place as you go up to your room. The atmosphere of this hotel was incredibly comforting as well. Everyone was so welcoming and accommodating the entire time. When we had an issue trying to connect our Playstation to the TV, the maintenance man was up there knocking on our door to help within a minute of making the call to the front desk about it. There are 2 pools and one hot tub, and unfortunately the deeper pool was shut down (I don't remember what for, but I know it wasn't anything to worry about). However the maintenance man for the pool came in and let us help him retrieve things that sunk to the bottom of the deep pool, it felt like a side quest, lol. After helping him, he let us swim in the deep pool but made sure to let us know not to let anyone else in there. It felt so personal and like he really appreciated our help! That's all fine and dandy, however, the bar is the place to be in this plaza. It's a cozy area tucked in the corner after passing by little french-like tables to sit at by the windows to the pool (it felt like we were sitting in Paris next to a pond to be completely honest). When we got to the bar, we were immediately greeted by the most amazing, kind, fun bartender I have ever dealt with. His energy radiated and created a comfy place for me and my boyfriend to relax and sip on some drinks. Ever

Servizio: il personale della reception è in grado di farlo, e'entusiasta. Impianti: dovrebbero essere tutti, e ci sono forniture di colazione gratuite. Ambiente: è anche conveniente, buon senso.E'facile. Salute: va bene, sembra pulito.

I’ve stayed here twice and both times I was just as impressed. It is definitely worth the money for the location and is a lot safer than some other conveniently located cheaper hotels! Loved the breakfast.

L'hotel era molto pulito e situato proprio dove volevamo essere. Il personale era molto amichevole e accogliente. Ci fu un servizio di navetta che ci portò dove volevamo andare in un raggio di 1 km.

We paid top dollar for this hotel--even paying for concierge level (all they had left) event though we have complimentary access to the concierge room as platinum members. Where to start with the feedback? The decor was dated, the pool needed some serious TLC, the pillows were flat as a pancake, and the service was not all it's cracked up to be. My colleague and I had a 9:00am meeting a few blocks away, so at 8:30 we called down to front desk to request check out, bag service, and valet for 8:50 departure, and we headed up to concierge for breakfast. We arrived to lobby at 8:50--they had not even gone to get the car or sent anyone up for our bags (20 minutes later). Everyone seemed flustered and had no idea what was going on. We are the owners of a business that typically chooses Marriott... but we're questioning that after this stay.

L'hotel è meraviglioso. Mancava il personale, essendo dopo il covid.

L'hotel è molto buono. Ha una garage, in modo che si può parcheggiare la vostra auto e andare all'hotel dal garage. Il colazione è complimentare per tutti gli ospiti. Le camere hanno una doccia moderna.

Volevo un weekend ed è stato perfetto. Ottimo personale cordiale, la doccia era una delle mie cose preferite, era in una posizione privilegiata. L'unica cosa che Dayton ha valutato cinque stelle è stata la colazione, con la pandemia capiamo che il Buffay non è disponibile, ma la colazione al sacco che hanno fornito era una banana e un muffin alla banana, niente bevande, cereali, nient'altro. A parte questo, ci siamo davvero divertiti.

While this hotel has a great location once the 4am traffic starts you'll hear it depending on your room location. This hotel is right on 64, we were in room 326 & traffic was our alarm clock. I would certainly stay here again opting for a room as far away from 64 as possible! Breakfast isn't included ~ they do have a hot & cold buffet you can pay for ~ save your money & head to The Original Pancake House instead! I used Priceline to book our stay. The rate, including tax & fees was still cheaper than the hotels website even w/my Hilton rewards :( Marleena checked me in and was fantastic!

L'album è giusto, il prezzo non è costoso, c'è l'autobus con la camicia, molto conveniente, proprio dall'altra parte dell'aeroporto.La stanza è abbastanza grande, abbastanza spaziosa, il servizio è anche buono, l'unico male è che non mangia intorno

Il nostro metro di famiglia a StL è andato bene con questo hotel.È stato pulito, il personale è stato molto amichevole e il colazione continentale è stato onesto uno dei migliori che ho mai visto. La posizione generale è buona per attrazioni locali come la Casa Magica e il Zoo, ma la posizione esattamente è un po' strano da trovare al primo, ma una volta che lo fate diventa piuttosto facile da navigare. Per i pasti c'è una buona combinazione di sapore locale e catene nazionali.

We stayed at this hotel for a weekend trip with friends. The location is great, close to shopping and fun, local restaurants. The shower was big enough for me to live in and the water pressure was perfect. Beds and chair in the room were extremely comfortable. Everything was very clean the staff was friendly. Absolutely no complaints and would definitely stay here again!

I take a break away from my reality and get a room here at least once a month. The staff are so awesome and I’ve never experienced a problem with my stay. I recommend this hotel to family members whenever they come visit. It’s close to whatever food, stores or after hour spots you are looking for.

Molto buono, buon prezzo, molto buon hotel!

Servizio: il personale della reception è in grado di farlo, e'entusiasta. Impianti: dovrebbero essere tutti, e ci sono forniture di colazione gratuite. Ambiente: è anche conveniente, buon senso.E'facile. Salute: va bene, sembra pulito.

This stay was one of the best experiences I've ever had, if not THE best. There's one thing that blind sided us that I have to mention for future guests, there is a $50 per night deposit fee, but of course you get it back upon checkout (unless you break stuff, then duh, you pay for it). Sure, the rooms are a little scuffed up, the hotel isn't completely updated, but that's what I liked about it. This plaza isn't all modernised like 90% of them nowadays, it has its ups and downs. But it gives the place charm. And I'm a 21yo woman! You'd think someone my age would want modernised, but quite the contrary. First of all, when we walked in we were greeted by amazing staff members who were patient with us when we transferred the funds needed into our bank accounts. After being checked in, we turned around and saw one of the most gorgeous lobbies you could ever see in somewhere like Missouri. The pictures they advertise doesn't do it justice! It feels like walking around in a mini resort. We asked to be put on the very top floor, but obviously since that was the penthouses they weren't available during my stay so we settled for the 11th floor (right below the penthouses). The view from our room inside the hotel and outside was phenomenal, there's a wonderful view of the city with a beautiful rustic old-timey balcony (which you can't access unfortunately, but I feel like if you could you would definitely get hurt). Looking down at the lobby felt like a dream with how spacious and unreal it looked. You could see the whole lobby, beautiful fountain, etc. It was amazing, not to mention the elevator is see through so you can see the whole place as you go up to your room. The atmosphere of this hotel was incredibly comforting as well. Everyone was so welcoming and accommodating the entire time. When we had an issue trying to connect our Playstation to the TV, the maintenance man was up there knocking on our door to help within a minute of making the call to the front desk about it. There are 2 pools and one hot tub, and unfortunately the deeper pool was shut down (I don't remember what for, but I know it wasn't anything to worry about). However the maintenance man for the pool came in and let us help him retrieve things that sunk to the bottom of the deep pool, it felt like a side quest, lol. After helping him, he let us swim in the deep pool but made sure to let us know not to let anyone else in there. It felt so personal and like he really appreciated our help! That's all fine and dandy, however, the bar is the place to be in this plaza. It's a cozy area tucked in the corner after passing by little french-like tables to sit at by the windows to the pool (it felt like we were sitting in Paris next to a pond to be completely honest). When we got to the bar, we were immediately greeted by the most amazing, kind, fun bartender I have ever dealt with. His energy radiated and created a comfy place for me and my boyfriend to relax and sip on some drinks. Ever

I’ve stayed here twice and both times I was just as impressed. It is definitely worth the money for the location and is a lot safer than some other conveniently located cheaper hotels! Loved the breakfast.

L'hotel era molto pulito e situato proprio dove volevamo essere. Il personale era molto amichevole e accogliente. Ci fu un servizio di navetta che ci portò dove volevamo andare in un raggio di 1 km.

We paid top dollar for this hotel--even paying for concierge level (all they had left) event though we have complimentary access to the concierge room as platinum members. Where to start with the feedback? The decor was dated, the pool needed some serious TLC, the pillows were flat as a pancake, and the service was not all it's cracked up to be. My colleague and I had a 9:00am meeting a few blocks away, so at 8:30 we called down to front desk to request check out, bag service, and valet for 8:50 departure, and we headed up to concierge for breakfast. We arrived to lobby at 8:50--they had not even gone to get the car or sent anyone up for our bags (20 minutes later). Everyone seemed flustered and had no idea what was going on. We are the owners of a business that typically chooses Marriott... but we're questioning that after this stay.

I'm not a fancy guy and when traveling alone, I always look for a BW as I find them to be consistent and I love a good breakfast. This particular BW has two big things going for them... 1. This BW is located right across the street from Arrowhead Stadium. I walked from my hotel to the tailgate party. Super convenient. 2. This BW has one heck of a sports bar, something I've never seen in any of the BWs I've stayed in through the years. The two bartenders were fantastic, hustled all night, and even cobbled together several White Russians for us! If I could go back to the topic of breakfast, I would say that this BW has the biggest, nicest, dining room that I've seen as well. It is unique along those lines. Areas of improvement: It's probably time to invest in some new mattresses. The one-person check-in can get swamped at times. The EV charger was broken when I was there. I hope they get that repaired soon. Even with these things, I give this BW a 5-star rating because the good way outweighs the bad.

Raccomando molto questo hotel. Le camere sono pulite, i letti sono comodi. Il personale dell'hotel è amichevole e accogliente. Il cibo al ristorante dell'hotel è stato un trattamento al palazzo. Sarei rimasto lì. Era vicino al trasporto pubblico, non avevamo bisogno del nostro veicolo per andare alle attrazioni vicine!

Visited KC from New Zealand in June 23 with 2 things in mind, catching a Royals game and Tim Magraw in concert. The concert was a 10 minute walk away so it was the perfect place. The public tram stopped right outside so it was great to take us to museums and the market. The room was great, spacious shower and the concierge Robert was fantastic. Greeted with a big smile and the 3 days we were there that smile never left his face. Great restaurant Loeu'.s across the road made the Courtyard a great place to stay, The valet parking was very prompt and always friendly staff. The fresh cookies on arrival and when we returned every day were very good. Thank you to all inolved.

La posizione nelle vicinanze delle attrazioni della città è sorprendente 5/5. La posizione in termini di sicurezza è 2/5. Non c'è un sacco di sicurezza coperto per la vostra auto e sono stato avvicinato da molte persone che mi chiedono di soldi mentre cammino intorno all'edificio. Quando sono arrivato, e ho cercato di aprire la porta della mia auto, sono stato accolto dal valletto che mi ha gridato e mi ha chiesto cosa stavo cercando di fare.Gli ho detto che stavo per entrare all'hotel. E lui era agressivamente sconfortante, apparentemente arrabbiato con me, e il giorno dopo il cameriere era gentile e meraviglioso. Il desk front was nice but did not review any of the facilities no offer any information about the hotel, which is a shame. nice but inattive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. L'hotel stesso è magnifico. There’s art set in an old gym. La rinovazione è ben fatto. Divertito molto. La vista dalla stanza era anche molto bello. La stanza stessa era standard con poche attenzione per dettagli delle cose che dovevano essere affrontate. Come manici rotti e accessori di bagno non funzionanti. In generale, consigliere questo hotel perché è unico. Big plus - permettono animali domestici!!! Sì!

This hotel is located inside of on older building. It appears that they tried to keep the exterior facade of the building and build a hotel inside of it. The elevators are a little rickety and don't always give you a warm fuzzy feeling. Our room overlooked a garbage filled alley way. There was NO place to park. I was told upon checking in that the valet lot was full so I have to find a place to park on the street. I am surprised that all of my tires and glass on the car were still there the next morning. When we got up for breakfast there weren't any small cups to use to get the right amount of batter in the waffle maker so people were using paper coffee cups and overflowing the waffle makers. The juice machine had 2 of the 4 types of juices out of order. The other types you had to press the button to dispense so hard it almost tilted the machine backwards. And after all that the juice would come out just a little, stop, then a little more, stop, a little more etc so it took a long time to fill up your glass. The packets of syrup for waffles were EXTREMELY hard to open to the point you almost needed to use some scissors. I definitely will not stay at this property again. If I could give it zero stars I would.

Il soggiorno in hotel è stato fantastico, l'unica cosa che potrei dire a qualcuno che cerca di stare qui è di non parcheggiare nel parcheggio pubblico dall'altra parte della strada. Parcheggiare nel parcheggio dell'hotel. Io e il mio ragazzo siamo stati solo per una notte e abbiamo parcheggiato dall'altra parte della strada in un parcheggio pubblico e abbiamo scassinato la nostra auto. Quella notte sono state fatte irruzione anche diverse altre auto. Questo non era affatto colpa dell'hotel, ma solo un avvertimento equo per chiunque volesse soggiornare lì.

Questa è la peggiore esperienza di hotel che abbia mai avuto. Non c'è colazione disponibile come annunciato. Non c'è ristorante come annunciato; c'è un menu stampato nel bar, ma non serviva. Una delle ragioni per cui mi fermo era la colazione come parte delle mie perche' IHG ricompense. Ero promesso punti per la mancanza di colazione, ma non fu dato nessuno. Guardando le recensioni passate, il colazione è andato da molto tempo nonostante la pubblicità. Inoltre, l'e-mail di istruzioni del parcheggio ha dato il parcheggio sbagliato, che mi ha costato soldi per uscire dal parcheggio nel parcheggio giusto. Non si è nemmeno dato un indirizzo, si è solo fatto girare le istruzioni, e l'accesso è attraverso un lobby bancario, non è stato dato alcuna aggiornamento o perk ai membri di Diamond, in realtà, questo è stato così palesemente ignorato che non ho idea perché nessuno spenderebbe grande con la lealtà all'IHG. Non mi è stato permesso di uscire tardi, nemmeno per 30 minuti. Non ho mai avuto una mancanza di alloggio quando gli ho detto che potevo correre tardi. Infatti, il personale della sera mi ha detto “checking at 12 sarebbe stato bene, ma conferma con il personale mattino” e il personale mattino non ha consentito un minuto dopo 11. Il desk front had a single person working it that caused long lines at the desk. Non mi è stato offerto alcuna soluzione o rimborso per le loro istruzioni di errore sul parcheggio. Il telefono nella stanza non funzionava. In generale, ciò che avrebbe dovuto essere un soggiorno rilassante è finito con il caos. Avrei dovuto leggere più recensioni prima di prenotare. Non ho ancora avuto alcun punto promesso per la mancanza di colazione, ma mi occupo di questo hotel incubo.

I have never stayed in an Aloft hotel before and I will never stay there again. I was traveling with 2 other people for a total of 3 people in 2 queen beds, this hotel charges for the third person. The bathroom door would not stay closed, and the toilet sounded like a freight train. The towels were cheap as well as the decor. Definitely not worth the price that they charged including and added fee for parking.

Dopo aver visto le recensioni sui bug di letto non volevo prenotare qui, ma abbiamo bisogno di un hotel di ultimo minuto per la notte. Dopo aver soggiornato la notte posso dire che abbiamo avuto una grande esperienza. Questo hotel era vicino al centro e un grande prezzo. Il servizio clienti era in punto. La stanza era pulita e confortevole. Cons: Cigaretta odore in tutto il lobby e l'ascensore. La porta della stanza patio non si chiude completamente e chiude. Eravamo sul lato della strada principale, quindi abbiamo sentito le auto tutta la notte. Non la stanza più esteticamente piacevole. Ci sono stati molti piccoli schermi e tinture nella stanza. Il legno era pulito, ma la materassi stessa aveva molti capelli e peli su di esso. Spogliarsi sotto/dietro il letto. La doccia aveva molti tinture di sporco. Il bagno non fluisce bene. Molte delle sale non funzionano nella stanza. Penso che se queste cose fossero state sistemate, sarebbe un alloggio di prima classe. In generale, visto che cercavamo un ultimo minuto di soggiorno di notte, questo posto era un ottimo alloggio per noi, ma certamente non sarebbe tornato per un soggiorno prolungato a meno che le questioni non fossero affrontate.

E' stato buono. Non c'è nulla di cui si lamenti, che oggi è superiore alla media. Tutto era pulito, il colazione era esattamente quello che si aspettava e manteneva immagazzinato. AC era a volte alto, ma abbiamo guidato una macchina del rumore e non abbiamo problemi con il sonno. La nostra stanza non era pulita il sabato (siamo rimasti venerdì a domenica). Ho letto che quel fine settimana c'era un colpo di personale di pulizia dell'hotel, quindi forse per questo? Il servizio clienti era buono. Non aspettate che nessuno salta o vada oltre, ma tutti sembravano sapere cosa stava facendo e non ho avuto esperienze negative. Se ho chiesto qualcosa che mi è stato aiutato proprio allora (ho chiesto di cambiare il desk, ho bisogno di aiuto per arrivare al teatro dopo aver perso il mio telefono (utilizza il tizio per cui hanno una carta, Egli ci ha fatto guidare per qualche volta, e ha avuto un prezzo ragionevole e gentile, ha comprato qualcosa nel negozio, e la piscina era occupata, quindi non l'abbiamo usata, e ha visto diversi cani e bambini. Siamo familiari, quindi ci è piaciuto, ma non aveva idea che questo hotel fosse animale domestico amico quando ci siamo prenotati. Non ho visto niente con problemi di pulizia animale domestico. L'hotel aveva il più alto rating (4 su 5 stelle) nella zona. Il teatro che abbiamo visitato è stato esteticamente incredibile!

Two of the main things I looked for when booking was a pool and free parking. The pool was indoors which was fine. Was surprised to see how small it was and was a big let down that it was so freezing we couldn’t enjoy it at all. So it was a let down that one of the main reasons I booked here we didn’t get to use the pool. This place does have newer furniture in its rooms but the floor throughout and the furniture it the lobby is just stained up and dingy. The signs on 1st floor for ice machine/vending are wrong. Asked a rude house keeper that was upset bc I guess I interrupted her cleaning. She had told me it was around the corner…. The out of order machine was on the other side of the building. I finally found me an ice machine on next floor. The people at the front desk are very nice and courteous. Really nice. But wish they had explained more on their parking so that I didn’t end up with a ticket each day I was there. So they have no free parking lots at the moment. You either have to park in their drop off zone are a section of street parking on the side. The other lots available you have to pay per day. Due to this I found a spot on the side (side street parking as they suggested) and I didn’t move my car. I kept it there the entire time and walked everywhere I needed to go. Well when I went to leave I had parking tickets racked up for several days. I went in and asked them if that was there parking as told previously and they said yes. I told them about the tickets and they said it was managed by the city and u have to back in or get a ticket. That would be nice to know when you offer that as a parking suggestion. I go out to lot to see if there was a sign. There was a sign many spots down that in the direction I was coming from wouldn’t have seen. I also looked all almost every vehicle was parked wrong way so obviously they weren’t told or didn’t see sign either. I started warning those I could. $30 a day ticket city it making a lot of money of that small parking section from out of towners etc that don’t know ST Louis parking laws …. The hotel won’t warn u of this and they know. Besides these couple things everything else was good.

Il check-in è stato facile. La reception non ha spiegato le regole per l'utilizzo della piscina. La camera era pulita e confortevole. La posizione era molto buona, vicino a Union Station. Nessun forno a microonde in camera e il prezzo era un po' troppo.