Canada: hotel con spa nella provincia di Columbia Britannica

Great customer service. Polite and helpful with greeting and service. Great location.

The location is next to sky train station. The room with living room was very nice but there were a lot of dust everywhere. There was not much choice for breakfast and dinner. The escalator from sky train station to hotel did not work. We had to take our luggage up the stairs. The hotel looks dated and lack of maintenance. The swimming pool was nice. The sunset was also nice.

The hotel was fantastic Trip .Com is a SCAM I tried to cancel my reservation but the number to call is not in service. The Hotel staff says they have nothing but problems with this online platform. NEVER will I recomend trip.com

This was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck.

Amore questo hotel. Il servizio è di alta qualità. L'hotel è moderno e altamente tecnologico. Chiamate speciale Andrew, il concierge, per le sue eccellenti raccomandazioni e l'ospitalità. Pro tip - parlare con Andrew al mattino e lasciare che ti fornisca dove andare e cosa mangiare. Il tuo giorno sarà certamente pieno di attività e grandi vibrazioni!

Really nice spot to stop over for a couple of nights. The locations is just on the outskirts of town. However, they offer a free shuttle into the town in the evenings. Rooms were clean and had everything we needed. There is laundry facilities on site too as well as a hot tub. Breakfast was great, really enjoyed the waffles. And plenty to choose from. Would definitely stay again.

We had a bad experience with another hotel and this hotel was friendly and very helpful. I had a relaxing stay

I left my bag after checking out which was very useful and nice for me. Also room was clean and nice.I felt price is reasonable.I do recommend this to others.

We visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous. However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly. Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.

The hotel's convenient location offers ample parking. Although the room was clean, the pillows emitted a minor odour of sweat. The front desk staff was friendly and helpful.