India: hotel con piscina nella provincia di Bengala Occidentale

This hotel exceeded expectations with its elegant rooms, ideal location, and exceptionally warm, professional staff. Their attentive service made our stay truly unforgettable. Highly recommended!

L'hotel era pulito e bellissimo. Il personale era amichevole e utile. La signora Kusum era molto gentile e professionale e persino cambiava la stanza secondo le nostre esigenze. Il colazione era con buona diffusione come al solito per gli standard JW. Solo il ritorno, troppo numerosi ospiti. Crowded durante il colazione e lobby erano riempiti di persone a causa di matrimoni e eventi. Altrimenti servizio, servizi e zone di piscina erano tutte bellissime. soddisfatto, nessun rimpianto

Everything was perfect; except the dinner buffet. We will come to that later.  I quote four memorable experiences.   1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!   2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.   3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression!  The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.

Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.

I stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata. The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated. My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work. The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport. Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

Abbiamo prenotato una notte qui all'Holiday Inn Kolkata. Ho soggiornato anche all'Holiday Inn Chennai. Tuttavia, gli standard di pulizia e comfort, così come la camera, i sanitari e il pavimento, erano bassi e alcune aree sembravano non igienizzate. Anche il pavimento della camera era scarsamente pulito. C'era anche un lenzuolo strappato sul nostro letto, che ho chiesto loro di rimuovere e lo hanno cambiato molto rapidamente e diligentemente. Tuttavia, sono rimasto deluso perché il personale addetto alle finiture controlla che la camera sia in buone condizioni per l'ospite successivo e che necessiti di miglioramenti. Le pareti erano poco lucide. E abbiamo pagato circa 62 euro. Forse dovrebbero controllare gli standard di altri Holiday Inn come a Chennai. Il cibo che abbiamo ordinato era buono. 10/10 per questo. Ma in qualche modo il marchio Holiday Inn e quello che abbiamo sperimentato a Calcutta erano completamente diversi. Spero che prendano in considerazione tutto questo.

Clean and very comfortable room. Excellent mattress & pillows. Best hotel for a transit stop. Late night receptionist - prosenjit & capable efficient kishan made the entire process flawless. Jayasree - receptionist in the afternoon was very personable too. Special mention to the kitchen team for arranging a packed breakfast since i was checking out before the restaurant could open for breakfast. I'm coming back to this hotel incase of a similar travel situation for sure! well done, ra vista hotel & staff

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

This was one of our best stays in Kolkata. Hyatt Regency Kolkata is an excellent all purpose hotel with high end restaurants and five start guest services, fast Internet, clean rooms and bathrooms, fresh towels, clean water supply always and more. I highly recommend this five start hotel which has kept up to it's reputation for decades. It has a wide variety of food choices and sumptuous breakfast.