India: hotel con piscina nella provincia di Bengala Occidentale

Abbiamo fatto il check-in in hotel sabato sera... ci sono 2 discoteche all'interno della struttura che sono molto rumorose... la musica era estremamente alta (le pareti non sono insonorizzate) e anche se la nostra camera era al 4° piano non è servito a nulla, la musica è finita alle 4 del mattino (sia sabato che domenica). È stata un'esperienza davvero spiacevole soggiornare in questa struttura.

Hotels play a crucial role whenever I'm out for a trip. Firangipani Suites is by far one of the best stays that I've been to. Starting from the location to the rooms & services - everything is top notch. The food served to the guests is also super delicious. An extra shoutout to the behaviour and cooperation of the staffs. Looking forward to my next stay at this property.

Picked this hotel because it’s a reliable brand and it didn’t disappoint. It was clean and we had everything we needed. The lads at reception tried to sneakily add some extra charges when I checked-in which was frustrating as I’d paid up front, so I’m glad I was concentrating!

Il mio soggiorno a Hyatt Regency era grande. Sono una viaggiatore da sola femminile. La stanza è molto spaziosa e pulita. Il colazione è molto delizioso. Il personale è molto utile.

Le strutture interne sono relativamente complete, e relativamente nuove, e l'esperienza di soggiorno complessivo è buona. La colazione all'hotel è anche deliziosa.

È un ottimo hotel, con grandi strutture, buon comportamento del personale e un buon soggiorno. Un ottimo hotel da consigliare e ha un ottimo cibo.

I stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata. The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated. My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work. The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport. Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.

La colazione è deliziosa, il hall è pulito, l'atteggiamento del personale di servizio è buono, è un po'difficile trovare la posizione. Nella scatola, c'è ancora niente di paesaggio da vedere. L'esterno e'un edificio di governo abbandonato.

Everything was perfect; except the dinner buffet. We will come to that later.  I quote four memorable experiences.   1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!   2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.   3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression!  The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.

Sono rimasto lì per 3 notti. Era molto bello e ci sentivamo molto buoni. La qualità del cibo era anche molto buona. In generale era un piacevole soggiorno.