Regno Unito: hotel con piscina nella provincia di Grande Manchester

Outstanding hospitality and superb facilities As someone who travels frequently for business, I am used to standard hotel procedures, but the team at The Manchester Deansgate Hotel completely blew me away for this leisure stay.They responded brilliantly to our pre-arrival requests, upgrading us to a beautiful King Skyline room and adding thoughtful touches like a welcome note from the manager and complimentary drinks. The hotel’s physical assets are in top shape, the 2nd-floor pool and sauna are peaceful and high-quality, and the breakfast service was seamless despite a busy weekend. Exceptional execution by the management and front-desk team.

In generale un hotel decente con un certo numero di positivi. Il colazione era decente e le camere sono pulite e confortevoli. Posizione non troppo lontano dal centro BU - Tony il prezzo che abbiamo pagato e poi essere detto alla piscina e sauna ecc incoraggiare un supplemento non è buono. Questo non è stato indicato anche su Trip.Com quando abbiamo prenotato. Inoltre, abbiamo ricevuto una stanza disabili inizialmente, ma come io sono 6 ft 3 non sono veramente pratico. Hanno riconosciuto il loro errore, ma non abbiamo bisogno di disturbo. Spostati in una stanza di primo piano, abbiamo notato che la nostra stanza non era chiusa, e che anche noi non l'aveva lasciata andare da una posizione completamente aperta. Questo è un problema di sicurezza reale e ho mandato un e-mail al responsabile del dovere, ma non ho ricevuto alcuna risposta. Si prega di essere consapevoli se resti qui per chiudere completamente e controllare la porta della stanza prima di partire!

Siamo rimasti al centro per un fine settimana di andare via. Siamo arrivati tardi, siamo stati ancora incontrati con niente, ma sorridendo dal personale. Il bar ha una grande selezione, oltre a dare una grande opportunità per un giorno di spa! Ci sono stati anche dato il complimentare check-out tardivo 😁

La buona cosa è che il parcheggio in fine settimana è gratuito. Il colazione è molto normale. Non aspettatevi.C'è sul sito starbuck.Se volete avere un colazione migliore, potete considerare di avere a starbuck (ma aperto alle 8) piuttosto che a hotel. Ci sono solo 1 bar + ristorante vicino. Il cibo è di solito la qualità del livello del bar, ma il prezzo è inferiore alla media. Circa 13-15 per un corso principale.

I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.

It’s not 5 star… Probably a hard review to write, if it had a title it would be “imbalanced” Food and drink were excellent and service staff in both areas were on point  Front of desk were a mixed bag but again majority were on point, had 2 rooms(1 an upgrade) both had tired woodwork and fittings that fell apart and a mini bar (empty) with the fascia falling off You pay 5 star prices and don’t get 5 star package, arrived early so was ok not getting my room but to sit and watch in excess of 50 people get checked in after me and still not get my assigned room after 3pm is poor at best  Upgraded to a suite when we complained about the overall room and experience after being told our original room is an held as an upgrade for others but I had already paid for this level of room may months ago… Breakfast, food and in restaurant was superb but was challenged at the front as they had no record of my having already prepaid for breakfast which I then had to show them proof from my booking details  We felt judge on arrival which made us feel uncomfortable and felt like as we hadn’t booked direct then we were held back in room allocation  We won’t be back as stayed in much better hotels in the area at a much cheaper price, as said “imbalanced”

Nice stay in the airport and very close to T2. The reception wasn’t able to check rooms available before 3 pm. Manchester was hot that day and the AC didn’t work very well. There is a nice and expensive restaurant downstairs.

My husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience Mrs D Langley

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.