Regno Unito: hotel con piscina nella provincia di Grande Manchester

Sebbene il sistema fosse un piccolo problema al momento dell’iscrizione, il ricevitore l’ha gestito con estrema professionalità, il che mi ha fatto apprezzare molto. La stanza è estremamente pulita, confortevole e ha una vista estremamente impressionante. La palestra, la piscina, il cibo ... tutto rende tutto più perfetto.

The room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.

no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.

La buona cosa è che il parcheggio in fine settimana è gratuito. Il colazione è molto normale. Non aspettatevi.C'è sul sito starbuck.Se volete avere un colazione migliore, potete considerare di avere a starbuck (ma aperto alle 8) piuttosto che a hotel. Ci sono solo 1 bar + ristorante vicino. Il cibo è di solito la qualità del livello del bar, ma il prezzo è inferiore alla media. Circa 13-15 per un corso principale.

I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.

It was a lovely stay. We booked this hotel specifically for the spa, and loved the big pool, jacuzzi and sauna. Only thing was we didn’t realised you had to book early to get a slot to go to the spa, and it can get crowded in the evening. If you’re as keen as my friend, you could go at 7am and have the place all to yourself. Although we didn’t use it, we walked past the gym right next to the spa and it looked well equipped, smelled really nice and clean too! We ate to our heart’s content at the buffet breakfast. They have the crispiest hashbrowns!

Good quality hotel to stay overnight before a flight. Rooms were big with a huge king size bed. Mattress was a bit hard for my liking but had a good night’s sleep. Didn’t have breakfast but ate in bar the evening we arrived. Service was ok - they were busy - and food of nice.

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.

Smettila di andare in Scozia, stanca i bambini nella piscina e ho anche un po' di tempo da me. Il personale non poteva fare di più, soprattutto al colazione quando guardavano i miei figli e mostravano loro la libreria. Grazie alla signora che era anch'essa una ospite di British Airways soprattutto!