Leggi le recensioni degli ospiti sugli hotel di Bengala Occidentale

The Lalit Great Eastern Kolkata
8.1/566 Recensioni
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members manning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like ****** with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
Kenilworth Hotel, Kolkata
8.5/557 Recensioni
È un hotel molto bello. Buona atmosfera. Alcuni si lamentano della vista e del rumore della costruzione posteriore. Ma fortunatamente ho una stanza di fronte, e chi guarda fuori in hotel? Ma per l'hotel sonoro, le finestre posteriori possono cambiare per le opzioni di protezione sonora. Camera pulita e decorata. La colazione è buona, preferirei dire buona se non molto buona. Le persone di ricezione sono molto utili, ho ricevuto il check-in precoce al 12:30PM. Distretto di Nearby Shopping. Come è occupato, si prega di fare un giorno di traffico enorme.
JW Marriott Hotel Kolkata
9/572 Recensioni
Il personale è molto amichevole e utile. L'hotel è molto pulito e confortevole. Il colazione può considerare più cibo internazionale.
Taj Bengal
8.7/5102 Recensioni
Il check-in era regolare e veloce. Mi sono scortato nella mia stanza. La stanza era ben progettata, pulita e la manutenzione della casa ha fatto un buon lavoro. L'hotel ha preso cura di una questione con le guanciate leggermente difettose. In generale, un buon soggiorno.
Nrs Norling Retreat
7.8/590 Recensioni
A very basic hotel with no correct information details on the site. The hotel manager is rude, and he doesn't know how to say no to the guests. He was too straightforward, and this attitude is not for the hospitality industry. Not even one local staff member was seen there. I had already paid 2400 for the executive room, thinking all the rooms have a mountain view as there is no information about room type in the site. I had put a msg requesting for the mountain view room as my partner had never seen a snow-capped mountain. Upto our disappointment, they showed us a dark and stuffy room where the view was another hotel's wall. Asked them for an upgrade, and the hotel manager told me to pay 1500, to which I asked if they could give a discount, and he abruptly said no.. it was around 8 pm that we reached and rooms were available. We upgraded for one night for their so-called premium room (mountain view) no diff in room at all.. except there was a window facing the mountain and bath tub in the bathroom with no valve. The linens were dirty. I didn't see any worth of paying 1500 extra for upgrade. I requested a refund for the 2nd day, which they refused, and trip.com gave me compensation points. The most annoying thing in all this was the hotel manager blaming expedia.com for not having the correct information on the site while I didn't even know trip.com is partnered up with expendia. He was blaming me, blaming ******* but except them. I asked if there was ac in the room for the heater, then he said.. they don't have ac in any hotels in darjeeling. I'm from Darjeeling, and he didn't look like he was from Darj, and I was asking about his hotel and not other hotels. To have this kind of hotel listed on trip.com would ruin the reputation of trip.com and not the hotel. Horrible experience.
Zone by the Park Kolkata
6.1/549 Recensioni
I stayed in this property from 10-12 nova 2024. I travel-led with family. Let me write a fair review. 1. The property is at good location 2. Staffs are average because you need to call twice before they meet your requirements 3. From inside there was a foul smell 4. It is getting repaired from inside on 6th and 8th floor, where we stayed 5. We requested for non smoking rooms but got smoking one 6. We were not getting proper hot water 7. They don't refill the bathroom accessories and toiletries by themselves foods and restaurants: 1. Foods are good and decent amount of varities overall- not recommended for family but okay for bachelor's or very short stay. I stayed in the same property in jammu & kashmir and i had a great experience but here in kolkata it was not great experience
Polo Floatel Kolkata
8.9/551 Recensioni
È un hotel flottante che non ho capito. Molto conveniente e bellissimo hotel Tutti i dipendenti erano così amichevoli Per gli Instagramer, sarebbe il cielo Il colazione era brillante con curry, nan, zapati e così via! È fluttuante ma molto comodo Solo 1 emissione l, nessuno carta da toletta o tessuto, nemmeno all'interno di una stanza Sarebbe un problema in India, ma non un problema alberghiero. Adoro questo hotel!! Certamente consiglierà anche i miei amici
Hotel Raj
3.2/54 Recensioni
FabHotel Prime Indeedcare Hotel & Resorts - Nr Kolkata Airport
6.3/54 Recensioni
Good ambiance and good food loved it
Ethnotel, Kolkata Airport
7.1/558 Recensioni
It was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future

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Informazioni di viaggio locali

Numero di hotel5,360
Numero di recensioni37,491
Prezzo medio (giorni feriali)43 €
Prezzo medio (fine settimana)44 €