Indonesia: hotel con parcheggio nella provincia di Sumatra Settentrionale

Buono: personale poliziotto, camere pulite e spaziose Può essere migliorato: il buffet del colazione era freddo invece di caldo o caldo, sp le zuppe (sappy e dolce), senza somma di dim e noodles di zuppa (come Soto mee, bakso mee, ecc).

I used to stay in this hotel chain but eslewhere in Indonesia. The room decor is the same since many years back, already dated. In terms of room amenity supply it doesn’t fit for 5-star rating anymore. One thing I really like is the staff attentiveness and enthusiasm. Breafast is sumptuous.

We do staycation here for celebrating Our WEDDING ANNIVERSARY.. Check in and check out ontime. Facilities are Good. Breakfast food really great and yummy. The personil are also nice services. Thanks a lot. Just a litte noted for miss welcoming cake. Nope.

Rooms are very clean and spacious! Located right opposite Merdeka Square and Medan City Railway Station. Due to it facing the busy road and area, the noise level can get high (but bearable) if there are events held nearby. Sauna, hot & cold pools available (seperated by gender) are clean and come with lockers & shower facilities. Outdoor swimming pool was well maintained too. Staff were generally quite polite too.

Hands down the best hotel in Medan! Breakfast is incredible with the best iced coffee I have ever had. Service is so excellent with at least 3-4 of the staff coming to my table to bring me made to order eggs, made to order French toast, coffees, etc. Brian was great!

The Hotel itself was lovely and a spacious room. However they post all over the hotel about the massages they offer and how professional they are. The service was horrible! It’s an in-room massage, and a bit expensive for Indonesia prices. They masseuses were texting the whole time, one hand massages while the phone is between your legs with them texting, or one handed back massage. When you looked at them, they tried to hide the phone. I’m very sensitive and I had to ask the lady 6 times to go softer, because every time she finished her texting she would go back to the original pressure which really hurt me. After our body scrub, they left the room a mess and we had to clean up. We asked for more towels to clean and we had to wait 40min, until I went down to reception again to re-ask. We complained to the hotel but all they could say was ‘we will talk to them’. I’m sorry but it doesn’t help how we feel and it ruined our night.

L'hotel è pulito e pulito.Il personale è amichevole e utile. Mi piace davvero il mio soggiorno nonostante il lungo lavoro. Ho un buon sonno notturno. Grazie

Non c'è nessun minimo... nessuna piscina... l'edificio ha solo un ascensore... il livello è sceso drasticamente... Poi la casa che si occupa di cercare di entrare nella nostra stanza, anche se gli abbiamo detto quando la camera ha bisogno di custodia li aggiorna. Abbiamo sentito un'inquietudine fuori e abbiamo informato il dipartimento di fronte... dopo mezz'ora nessuno è ancora venuto a guardarla... cosa è successo c'è un assassino là fuori? Rimanete a vostro rischio...

Il prezzo della stanza era molto ragionevole. Anche se la piccola selezione, tutto era delizioso. Poiché abbiamo dovuto controllare e lasciare l'aeroporto prima delle 7:00, il personale ha provato a invitarci a prendere il nostro colazione a 6.15am quando presumibilmente il buffet inizia solo a 6.30am. Grazie per l'esperienza piacevole nel vostro hotel.

The Deluxe twin bed room that I got was not the same as the pictures on Trip.com. The pillow cover and the towels looked like they have been used for many years. The room is definitely not typical for 4-star hotel. The included breakfast was good. I just wished that the photos are of actual room so I could have made an informed decision.