Stati Uniti d'America: hotel con internet nella provincia di California

L'hotel era pulito e il servizio buono, ma l'unico inconveniente era che, pur ammettendo i cani, non accettava i gatti. La cosa ci è sembrata strana; forse la discriminazione sta iniziando a manifestarsi anche nel mondo degli animali domestici?! Avevamo portato il nostro gatto e la reception ci ha comunicato che l'hotel ammetteva i cani ma non i gatti, una regola nuova per noi. Dopo la nostra richiesta, la situazione si è risolta in modo relativamente positivo: la reception ha contattato la direzione e ha acconsentito a farci soggiornare il gatto, pur lasciando intendere che non ci sarebbe stato permesso di portarlo di nuovo la prossima volta. L'hotel ha il diritto di stabilire le proprie regole, ma riteniamo comunque che non debba discriminare i gatti e che debba trattarli allo stesso modo dei cani. Crediamo che estendere un trattamento discriminatorio anche al mondo degli animali domestici sia inaccettabile.

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

1. Non erano fornite pantofole, spazzolino o dentifricio. 2. La colazione a buffet includeva waffle, che ho apprezzato molto. Li ho preparati io stessa; il primo giorno non erano perfetti, ma il secondo erano ottimi. La scelta non era vastissima, ma erano sazianti. Non c'erano verdure, cosa che non mi è piaciuta. L'esperienza del buffet non è assolutamente paragonabile a quella che si trova in Cina. 3. L'hotel dispone di un servizio navetta per l'aeroporto, ma non l'ho visto. Ho preso la navetta dell'Hilton Garden Inn e da lì l'hotel distava circa 5 minuti a piedi. Per raggiungere l'aeroporto, bisogna aspettare circa 20 minuti all'ingresso dell'hotel. 4. L'hotel era molto pulito, la camera silenziosa e il letto grande e comodo. Altro: C'erano diversi senzatetto nelle vicinanze. Ne ho incontrati quattro che continuavano a gridare ”Ciao, ciao!”, cosa che mi ha spaventata così tanto che sono dovuta scappare. Erano pietosi, ma comunque un po' spaventosi. Non consiglierei di uscire dopo il tramonto. C'è un minimarket a circa 5 minuti a piedi.

Ottimo luogo per soggiornare. Il personale è molto professionale. Le camere sono pulite e vicine alle autostrade e i ristoranti alimentari veloce sono a piedi di distanza. Raccomando questo posto a chiunque

Ci piaceva davvero questo hotel per una serie di motivi: (1) Camera grande, pulita e confortevole con un sacco di spazio di magazzinaggio e un divano confortevole. Microonde, Keurig, e un congelatore decente. (2) È stato un personale molto amichevole, soprattutto la cameriera e la signora che ha curato il colazione. (3) Grande posizione per visitare Yosemite - circa quanto più vicino possibile senza essere nel parco - non più di 15 minuti dalla porta. Il colazione era uova a vapore e salsa, tosta, muffin, frutta e cereali. Per più di questo c'è un vicino Denny. C'è una piscina, camere a vapore e tubo caldo, ma non abbiamo portato vestiti da nuoto, quindi non posso commentarli. Sarebbe sicuramente rimasto.

Il personale allo sportello, dai capelli bianchi, era molto cordiale, parlava inglese e cinese e si è anche preso l'iniziativa di aiutare con informazioni sui treni, dare consigli sui mezzi di trasporto e chiacchierare. Il resto del personale è ordinario. È disponibile il deposito bagagli, la camera è piccola ma pulita e ordinata. La stanza è scarsamente insonorizzata e si sente cosa succede nella stanza accanto. La TV in camera era pessima e lenta, e lo schermo era bloccato per 3/4 e inutilizzabile. La cassaforte era rotta. La colazione era molto buona. Un po' lontano dai negozi del centro città, ma raggiungibile a piedi C'è solo una sedia e un tavolo nella stanza

I had booked a single deluxe room; it was very spacious and I loved how there was hanging space and plenty of drawers. I was there for a week and so it was nice to be able to properly unpack and have my things organised. The room would be comfortable even for two people. The room did not have air conditioning but had a ceiling fan which I actually prefer to aircon; it was July yet the room never became too hot. The window was able to open and there was a screen mesh to prevent bugs entering. I asked for and got a kettle for the room to heat my own water. Stable free Wifi. There was a shared bathroom thus is was appreciated that was a sink in the bedroom (had toiletries, flannels and towels provided). The shared toilet and shower facilities were always clean and even though I was there a week there was never a time that I had to wait/they were occupied when I wanted to use them. The shower room had a curtain separating the wet and dry areas and there was plenty of hooks to hand items. Everywhere was always clean. It was very quiet except for sometimes being some noise from outside. There is a small basic kitchen area if you want to prepare some simple dishes ( I never used it), and a laundry where a wash and dry is very reasonably priced. The hotel is in a very good location and I found it ideal for exploring San Francisco. Powell street BRT is a direct line to the train station, there is a streetcar (F) which goes directly to the piers, and a bus (7) which goes along Fell Street to Golden Gate park and if you went to the end of the line it goes to the other end of Golden Gate Park/coast/beach. I walked to other areas. It is ideal if you plan to go to any concerts, and the International Art Museum of America (free entry) is only a couple of mins walk. There are many eating places in the surrounding streets including a food court with reasonably priced food – included an Ikea restaurant where hotdogs are one dollar. The hotel felt safe and secure. The front door is always locked and there is a key card to enter the hotel and the rooms. I appreciated that not once did the key card become desensitised. The hotel is in the Mission District and thus the area does have some homeless people around; you would not notice much during the day, though many more during the evening. I am a female travelling solo and I never had any problems with any people in the area and never felt unsafe. Evening during the evening the streets are so busy that you don’t feel vulnerable as there are so many people around. I could see from my bedroom window that through the night large crowds would congregate at the corner opposite the hotel, sometimes could be noisy, and they made lots of rubbish, however, everything was cleaned up and by the next morning there was no trace of it…that is a sign that the area is taken care of. Staff always friendly and helpful. Overall, I enjoyed my stay and would have no hesitation in staying again. There was no false advertising , and the facilities were what I expected based on the description, in fact, when considering the reviews, the hotel was better than I was expecting. If people want comfortable, clean basic accommodation you can’t go wrong with this.

距離機場汽車10分鐘，大概5公里之內。在酒店朝北的房間，可以直接看到高速公路101對面的飛機的起降（隔音好，聽不到任何噪音）。 酒店在一羣剛剛建成的建築羣裏，後面停車場很大，房間和設備非常新，這在美國不常見。房間大，有簡單的廚具和爐子，適合帶小朋友出來，可以簡單做一些吃的。 因為周圍都是新建築，目前對面衹有兩個快餐店（其中一家是美國有名的中餐連鎖Panda），其餘還是在招租狀態，估計需要一年多才會有更多配套設施。不過，對面社區裏面有三四家餐廳，其中有西海岸有明的漢堡店In-N-Out。 酒店就在灣區快軌BART 車站，可以做快軌快速去硅谷舊金山。 酒店提供早餐，對於美國酒店而言，還算不錯了: 煮雞蛋🥚、炒雞蛋、麪包、燕麥粥、窩扶、酸奶、咖啡……

Everything is amazing. It was a great stay. The place is in a good location and super clean. The staff are friendly and helpful.

We encountered several issues during our stay that significantly impacted our experience. On the first day, we had a minor disagreement with the housekeeping staff after requesting a second towel for our two-guest room, which had only been provided with one face towel. The cleaning staff member on the 4th floor argued with one of the guests rather than accommodating the simple request. The following day, we placed all used towels outside the door for collection, but no fresh towels were returned. When we inquired with another housekeeper, she explained that towels were likely still being laundered and might be available around 1 PM. We went fishing for the day and returned in the evening expecting to shower and clean up, but still had no towels. I reported the issue to the front desk, and ultimately we chose to leave approximately 20 hours early simply so we could go home and bathe. Despite this, we were charged the full rate for a room that had no air conditioning, no phone to contact the front desk, and where only 1 out of 5 ice machines was operational.