Colombia: hotel con internet nella provincia di Dipartimento di Bolívar

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

Questo è un hotel 3.5/4 stelle. Per la marca mi aspettavo un livello di servizio più elevato e migliori strutture. La finestra nella nostra camera da letto era sporca a un punto che non potevamo vedere all'esterno, alcune aree hanno bisogno di TLC, e alcuni mobili hanno bisogno di sostituzione. L'illuminazione nella stanza non è conveniente ( sia la sua oscurità completamente luminosa che totale, nessuno tra di loro). La telecamera non controllava in qualche modo la TV (solo la casella televisiva). sentono la necessità di svegliarci per ricordarci che abbiamo bisogno di checkout al pranzo (che trovo economico, brutto e inutile). Ho avuto più aspettative e mi sono disapprovato. Punti favorevoli: buon letto + personale amichevole.

Il cibo può anche essere lontano dall'hotel. Se c'è acqua calda per la nuoto, è meglio fornire. L'elevatore dell'hotel e così via sono un po' lunghi. Tutti i servizi devono essere pagati per mangiare all'hotel. Se non si prende, hahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

Molto buon hotel. Ma c'è un problema, il balcone della casa di scena del mare è troppo ricco, quindi si fidava leggermente, e si è caduto.

L'hôtel a l'avantage d'être tout prêt de l'aéroport, à 5 minutes à pied. La chambre est correcte sans plus. L'air conditionné fonctionne très bien.le wifi marche bien. Le petit déjeuner est servi avec parcimonie et est quelconque. Il n'y a pas de café disponible à toute heure. Il y a la plage à 10 minutes à pied mais normalement interdite car il n'y a pas de surveillance. Il faut aller 10 minutes plus loin. Il y a des commerces et des restaurants dans le quartier. Le quartier semble sûr.

Abbiamo soggiornato 3 notti in questo hotel molto comodo, volevamo persino prolungare una notte e sono stati completamente prenotati, che mostra quanto popolari sono. La decorazione dalla ricezione alla lobby alla stanza era un piacere con l'uso completo di materiali naturali, dando un senso di zen. Il colazione era buffet, ma la scelta di pasti caldi era limitata. Volevamo anche andare a nuotare al sole, ma la piscina in quel momento era usata come un grande bar di cocktail, letteralmente dozzine di sale in acqua, quindi è stato deludente.

La posizione è buona. L'hotel guarda molto vecchio fuori, ma l'interno della stanza è nuovo e la colazione è media.Data la posizione è buona, il rapporto prezzo può essere buono.

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.