Emirati Arabi Uniti: hotel con spa nella provincia di Emirato di Fujaira

Hotel was very clean and spacious. Breakfast was superb too. And all staff are following the government rules for the safety of everyone in the hotel.

Unfortunately, my experience at DoubleTree by Hilton was disappointing. The receptionist lacked the necessary skills to interact professionally with guests, which negatively impacted the first impression of the hotel. Additionally, there was a noticeable shortage of staff in valet parking and luggage handling services, causing unexpected delays and inconvenience. Overall, the services did not reflect the standards of a five-star hotel. I hope the management takes steps to improve service quality and provide a guest experience that aligns with the hotel’s rating.

The stay was excellent. Location was nice and good view to both sides, open view and there is no blockage of view by building. We booked for the peak time and there were rush for check-in, however the Manager assisted in between to help the check-in staff and he took initiative to add more supporting staff to control the rush. Unfortunately, I couldn't get his name. The breakfast restaurant was good and nice food. They had pool, sauna, Jacuzzi and gym The staff are good; only we found the cleaning team missed to clear the trash, which i reminded them and they did. Might be because of busy schedule due to full occupancy of the hotel. The hotel is connected to Fujairah mall, and is easy to access the outlets. Also, they have valet parking and also underground free parking. Totally we were impressed with the stay.

Carpet was stain, found hair in bathroom, room was dusty. Order orange juice got delivered in night. Ordered omlet at brekfast but did not delivered for me. My husband got. Food & bevergae did not come to assist us. Waited for seat but finaly we have to find seat. Breakfast time also seats were not available have to wait. Not worth it. Horrible stay.

I love everything here! This is my second time staying here. I love the view of snoopy Island tho the mountain view is good also. They’re both relaxing! The massage is great. Pool is great too they’re having pool activities. They are very accommodating especially the reception and house keeping team. Helpful and fast for any request. The breakfast buffet is nice and fresh mostly. Our room is nice and its very spacious!! Outside the hotel there is a cellar shop around 30m away from main entrance. Maybe the only thing I would like to address is the spa area. It can be more clean and neat, more scented spa vibe and the actual temperature for jacuzzi next time will be perfect 🙏🏼

度假風酒店，位置優越，snoopy island可以直接游過去，浮潛看到了各種魚，海龜，可能還有鯊魚，酒店自己的水上俱樂部可以提供漿板，手滑艇等設備，有風景很好無邊泳池和池邊的bar，潛水完來一杯很不賴，房間比較舊了，潮，需要一直開除濕器，從性價比和度假體驗來説，還是強推

Le procedure erano facili, e il loro trattamento è molto bello, l'hotel e la camera sono al primo posto in pulizia e bellezza, mi piaceva l'idea di offrire frutta ai residenti, anche il silenzio del posto è molto bello, Non sono rimasto li' per molto, ma una bella esperienza.

Avevo un ottimo soggiorno in questo hotel! Le camere erano pulite e confortevoli, il personale era amichevole e le strutture erano eccellenti. Mi piaceva in particolare il tennis court un modo così grande per rilassarsi e rimanere attiva durante il mio viaggio. Molto consigliato!

Nel complesso non era come previsto, non si ha la sensazione di un hotel a 5 stelle con un servizio a 5 stelle. Mia moglie ha ordinato 2 bottiglie d'acqua in più dalle pulizie (dato che è estate e hanno messo solo 1 bottiglia d'acqua), il signore è venuto con solo una, quando ho detto che ne abbiamo ordinate 2, ha detto se vogliamo di più per ordinare il servizio in camera !!! Era semplicemente ridicolo, probabilmente sta ricevendo istruzioni dal suo superiore in modo che gli ospiti possano ordinare dal servizio in camera. Comunque mia moglie li ha chiamati di nuovo ed è stata inviata una seconda bottiglia. La maggior parte degli ospiti non indossava maschere agli ascensori. Comunque è stata la prima e l'ultima volta, non lo consiglierei.

The hotel itself is lovely, very clean and spacious, situated on the beach with pleasant gardens to have a stroll around, the staff were very friendly and helpful, and there are several enjoyable restaurants to choose from. The seafront has great facilities with very good sunloungers and large solid parasols, which provide good shade if required, a beach bar and life guards. Though we didn’t use them there are many water activities such as diving, paragliding etc available at the sight as well.