Recensioni su Mercure Xi'an Longshouyuan Daming Palace Hotel

Risposta dalla struttura: Dear Guest,Thank you so much for taking the time to share your wonderful experience with us—your words have brought immense joy to every member of the Mercure Xi’an Longshouyuan team!We are thrilled to hear that our hotel became a memorable part of your Xi’an journey. Maintaining a clean and comfortable environment, training our staff to be organized and friendly, and curating a varied, high-standard breakfast are all efforts we take seriously to make our guests feel welcome. It is especially heartwarming to know that Hotel Manager Jerry Song’s assistance from your arrival onward left such a positive impression—we have already shared your gratitude with him, and it will surely motivate him to continue delivering exceptional service.Xi’an’s charm lies in its rich history and beauty, and we are honored that our hotel could complement that charm, making your stay even more unforgettable. Your recommendation means the world to us, as it reflects our commitment to creating great experiences for every guest.We sincerely look forward to welcoming you back to Mercure Xi’an Longshouyuan in the future, should you return to this wonderful city. Wishing you all the best in your future travels!

Risposta dalla struttura: Hello dear guests! Thank you very much for your review and sorry for the inconvenience caused by your stay. If you have any questions during your stay, you can contact the front desk, we will do our best to coordinate and solve them for you, and wish you a happy life!

Risposta dalla struttura: 生活就像一場浪漫的旅行，願您一路繁花似錦，念念不忘的是小美，恭候您的再次光臨！

Risposta dalla struttura: Dear guests, we are very sorry to bring you a bad experience, the hotel has downloaded the translator for each employee to facilitate communication with foreign guests, and look forward to your next stay.

Risposta dalla struttura: Dear guest, Thank you very much for taking the time to review your recent stay with us. We are very sorry for the problem when you checked in. Your room was reserved for you. However, there are some mistakes in the check-in process, and then we will strengthen the training of the front desk staff's business skills. We look forward to your next visit, let us bring you better service!

Risposta dalla struttura: 尊敬的賓客您好！非常抱歉小星沒有給您帶來完美的入住體驗，酒店準備了多種不同佈局的房型以供客人選擇，希望我們真誠服務能夠帶給您愜意的體驗，小星真誠的期待您的再次光臨!

Risposta dalla struttura: Simple words, warm happiness, and looking forward to your next visit

Risposta dalla struttura: Distinguished guests, hello! Thank you very much for your review. We insist on winning repeat customers with good service. We look forward to seeing you again! If you are satisfied, please give us 5 stars!

Risposta dalla struttura: 看到您再次選擇我們，還特意提到 “提前聯繫加床就安排好”，我們特別開心 —— 老客人的信任最珍貴，能把您的需求記在前面、提前落實，就是不想讓您多費心。後來知道您因為樓下廣場舞影響睡眠，我們趕緊幫您調整到高樓層，雖然沒能徹底解決噪音問題，心裏其實還挺過意不去的，但您依舊認可 “服務是好的”，這份包容真的讓我們特別感動。其實面對這類問題，我們也在悄悄想更多辦法，希望下次能給您更安靜的休息環境。還有您誇的 “早餐豐富”，後廚師傅們每天凌晨就開始備菜，就是想讓大家早上能吃到熱乎又多樣的口味，給一天攢夠元氣。您把這些細節都記在心裏，是對我們最大的鼓勵。下次再來，不管是加床需求，還是想住更安靜的房間，您儘管跟我們説，我們一定更用心地幫您安排，爭取讓每一次體驗都更舒心～ 😊酒店總經理：宋從琴

Risposta dalla struttura: 您把咱們的位置優勢和周邊便利説得太全了！能讓您感受到 “位置好、交通便利、購物吃逛方便”，正是我們選址時最看重的 —— 畢竟出門在外，住得順不順，很大程度上就看 “去哪兒都方便”。緊鄰地鐵 2 號線，去市區各處不用繞路；樓下就是龍首商業街、印象城這些逛吃寶地，晚上想遛彎兒、買東西抬腳就到；連 3 公裡外的大明宮遺址公園都被您留意到，説明這份 “方便” 真的滲透到您的行程裏了～ 這些 “便利” 背後，其實是想讓您的旅途少點奔波、多點從容，把時間花在看風景、嘗美食上，而不是在路上。“體驗感很好” 這五個字，是對我們最大的肯定。我們會一直守護好這份 “便利”，讓周邊的熱鬧和出行的順暢，成為您每次入住的加分項。下次再來逛吃、逛公園，這兒依舊是您最方便的落腳點，就盼着再會呀～ 😊酒店總經理：宋從琴

Risposta dalla struttura: 看到您説房間寬敞乾淨，孩子們住得高興，還有前台小姐姐送的小禮物，我們心裏甜滋滋的！帶娃出門最盼着孩子舒心，房間夠大夠乾淨，小傢伙們才能撒歡兒玩，這份開心比什麼都珍貴～前台小姐姐準備小禮物，就是想給孩子們留個小念想，讓旅途多份小驚喜。這些細節能被您記在心裏，還豎起三個大拇指，我們真的特別有成就感～我們會一直把房間打理得敞亮潔凈，也會多準備些孩子們喜歡的小物件，下次帶娃來，保證還是這份讓全家都滿意的體驗，等着您呀！😊

Risposta dalla struttura: 尊敬的賓客您好，非常感謝您的支持，有你是小美的福氣，歡迎您再次到來再次滿意的話，可以幫小美點個5分好評，期待您的到來。

Risposta dalla struttura: 太開心收到您對套房的認可啦！能給您帶來驚喜是我們最榮幸的事～ 這套房型的大廳和雙衞設計確實很受客人喜歡，淋雨 + 浴缸的配置也是想讓大家既能享受便捷洗漱，又能隨時泡個澡放鬆下來，大窗户更是特意選了視野開闊的位置，白天曬太陽、晚上看夜景都很舒服呢～ 感謝您願意花時間分享這些細節，您的滿意就是我們打磨服務的動力，期待下次還能在這兒給您更多美好體驗呀！

Risposta dalla struttura: 尊敬的賓客：您好！感謝您選擇美居酒店並分享如此細緻的入住體驗！您對「環境、位置、迷你吧、洗衣房」的全方位認可，讓我們深刻感受到，每一個被您看見的細節，都在為旅途的舒適度加分～您提到的「一如既往的好評」讓我們倍感温暖，能成為您旅途中「值得信賴」的選擇，是美居的榮幸！期待與您再次相遇，美居酒店永遠用細節守護您的旅程！祝您生活順遂，常來常往～