Derici Hotel

Recensioni su Derici Hotel

Derici Hotel

Türkmen, Atatürk Blv. 42/1, Kusadasi, 09430, TürkiyeDettagli hotel
Derici Hotel
Derici HotelDerici HotelDerici Hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.8/5
Buono
79 recensione
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.8
Servizio3.8
Pulizia3.8
Filtra per:
Ordina per:
Tutte le recensioni(79)
Recensioni positive(36)
Recensioni con foto/video(11)
Recensioni negative(9)
Aocidedushi
Camera Ospiti (2 letti, con vista sul mare, con balcone)
Soggiorno: ago 2023
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 5 set 2023
性價比很高的,雖然老舊但是服務很好,領入房間打開一切設備再離開,很貴族😌,樓底下非常熱鬧吃喝很方便,還有星巴克
Traduci
Utente ospite
Soggiorno: lug 2023
Famiglia
72 recensione
4.0/5
Molto buono
Pubblicata: 20 ago 2023
房間很舊,但是位置非常好
Traduci
Utente ospite
Soggiorno: mag 2022
Solo
30 recensione
3.7/5
Pubblicata: 19 set 2022
第一個晚上酒店安排給我的是面向海邊和路邊的房間,由於我睡眠質量差,晚上的音樂聲、車聲、人聲嘈雜讓我無法入眠。第二天我和前台交涉,他們説沒房間可以換了。我説那你退第二天的房費給我,我退房走人。過了一會兒,一位男服務員説,可以調另一個房間,讓我去看看。在負一層,是一個安裝了殘疾人設施的房間,但很安靜,於是我入住了這裏,晚上睡得很好。酒店應該考慮到不同人的需求,不應只是為了看海景,犧牲要求安靜的客人的需求。
Traduci
Feilihangdao
Soggiorno: ott 2023
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 dic 2023
太棒啦哈哈哈哈
Traduci
Utente ospite
Soggiorno: feb 2023
Solo
11 recensione
5.0/5
Eccezionale
Pubblicata: 29 mar 2023
位置絕佳,陽台景色絕美
Traduci
MarleyRonnieDappa
Soggiorno: lug 2024
Famiglia
1.0/5
Pubblicata: 27 ago 2024
We have been holidaying in Turkey for over 13 years and this unfortunately is the worst hotel we have ever stayed in as a family. I read the reviews before booking, and at the time they were mixed. Our experience pretty much echoed the negative reviews written by previous guests. The reception area would leave you believing that you were entering a 4 star hotel... however once you've reached your room you soon realise that you are very much mistaken. The Derici is very old, the whole hotel is screaming out for a renovation, from the fixtures and fittings, to the music in the lifts, breakfast room and pool area. The bedrooms are in a poor state of repair ( see photos ) and cleanliness is evidently not a priority. Staff lack personality and are reluctant to help ( laughed when I raised an issue ) An number of guests became unwell, including myself, my son and daughter ( sickness & diarrhea)  this we could only put down to the poor hygiene - in particular the pool area. The freshwater pool wasn't cleaned once whilst we were there, dirty wipes we observed on the pool floor along with black muck. The ladders into to pool were unstable ( loose bolts which were supposed to secure the ladders to the pool side ) the umbrellas were old and covered in dirt and mould. We had to speak to the reception staff as stained bedding was continually put on our beds ( see photos) The lifts were unreliable and often flashed a service sign. As usual we booked half board. We are very aware of what is usually on offer for breakfast, but what the Derici offered was poor. I've read the responses on other guests comments from the hotel management in regard to what is available - however the reality is very different - the coffee machine never gave you the option you requested - a very dated machine. curried egg, cheese on toast (like rubber ) the yogurt was not cold, bread was stale. Meat and cheese options were clearly recycled from other meal sittings - dried/discoloured on the edges. I felt for the families with young children as there was nothing available for them apart from cereal - however the milk was not cold. We ate the evening meal on just 4 occasions over the two weeks of our stay as the same meal was served 3 times out of the 4. The staff on duty in the evening were at times incredibly rude to the guests, tickets were provided for the evening meal, the staff demanded the ticket before allowing you to enter, as our booking was half board for the duration of our stay you would think you would be forgiven for forgetting your ticket on one occasion...I was not allowed to enter by the dinner ticket police and sent to get my ticket. Do not email the hotel to request a sea view, I did this ( months in advance ) and to guarantee this type of room I had to pay 182.00 on arrival. I was told that the hotel was full, and therefore this payment would 'guarantee' this room albeit a side sea view. My son ( 25 ) had a separate room booked and declined the sea vie
Traduci
6/32
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. Derici Hotel was completely renovated in the winter of 2018 – 2019. Rooms and general areas are cleaned and reports are kept every day. There has been no diarrhea in our hotel. It may be due to the food you procure from outside. We are sorry. The swimming pool is cleaned every night and prepared for our guests, and you do not see the preparation. Any contamination in the pool during the day is dealt with immediately. There are no screws on the pool ladders. They are portable and snap-on. Periodic maintenance of elevators is constantly carried out and reports are kept. Our Daily and Weekly Open Buffet breakfast: HONEY, CHERRY JAM, APRICOT JAM, STRAWBERRY JAM, CHOCOLATE, BUTTER, GRAPE MUFFIN, GRAPE COOKIES, CHEESE PASTRY, BASIC PASTRY, 6 TYPES OF BREAD, OATMEAL, OAT WITH FRUIT, PLAIN CORN FLAKES, HONEY CORN FLAKES, CHOCOLATE CORN FLAKES, PLAIN MILK, FRUIT YOGHURT, PLAIN YOGHURT, TAHINI, GRAPE MOLASSES, BRAIDED CHEESE, FETA CHEESE, CHEDDAR CHEESE, CREAM CHEESE, ÇEÇİL CHEESE, TULUM CHEESE, BEEF HAM, CHICKEN HAM, DRIED APRICOTS, DRIED GRAPE, MELON, WATERMELON AND OTHER FRUITS, COCOA WAFERS, PLAIN WAFERS, TOMATOES, CAPITA PEPPER, LETTUCE, ROCKET, PARSLEY, 8 KINDS OF OLIVES, BOILED EGGS OUR WEEKLY HOT BUFFET Cheese Omelet, Plain Sausage, Cheddar Salami, Cheddar Potatoes, Sauteed Mushrooms Egg with Milk, Egg Sausage Salami, Flatbread, Fried Vegetables, Sausage with Sauce Fried Egg with Pepperoni, Bread with Cheese, Egg with Minced Meat, Tomato with Cheese, cooked salami The dinner menu is served differently every day for 14 days. We will do our best to accommodate your sea view request, but we cannot guarantee it. We inform our guests that they will be charged a fee for a guaranteed sea view. Guests who do not want a guaranteed view will be given any available room among the rooms with sea, side sea and land view. We would love to welcome you once again. Derici Hotel
joannec614
Soggiorno: ago 2024
Coppia
1.0/5
Pubblicata: 23 set 2024
Absolutely disgusting hotel never seen a 4 star all the staff were miserable and rude the noice is disrespectful on a nigh from the bar underneath and one just down the road with live bands every night.Definitely wouldn’t go back to this hotel it’s filthy the bathrooms are awful and filthy they need to teach there cleaning staff how to clean properly.
Traduci
6/20
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. The rooms are cleaned every day and a report is kept. After your notification, we spoke with the cafeteria staff and the music noise problem has been resolved. Derici Hotel was renovated in 2018 and maintenance and repairs are carried out every winter. We would love to welcome you once again. Derici Hotel
sean c
Soggiorno: ago 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 13 set 2024
Great location for this hotel. Seaview rooms are great but be warned you will get some noise. Cleaning staff do a wonderful job. Most of the staff are happy and friendly. Room is well appointed. Maybe rooms are a little tired and in need of refurbishment in places. Location makes up for it.
Traduci
6/7
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. We would love to welcome you once again. Derici Hotel
Karen D
Soggiorno: ago 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 8 set 2024
Lovely hotel. quick check in room clean with a side side view. Lovely roof top pool with plenty of sun-beds. Breakfast was standard Room was kept clean throughout our stay with clean towels every day. Would stay again if returning to Kusadasi.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. We would love to welcome you once again. Derici Hotel
Nicola C
Soggiorno: lug 2024
Solo
5.0/5
Eccezionale
Pubblicata: 28 ago 2024
My 4th time staying at the Derici Hotel this August / I have found the management and staff to be very helpful, especially the maid on my floor Nisha and also Ashley/ the room I requested was given to me and I could not have gotten a better view anywhere in Kusadasi. The pool area is lovely and relaxing with a fab shaded terrace to eat at and on floor underneath. I usually wait to eat brunch up the town around lunchtime so only used breakfast facilities a couple of times for cereal juice and toast with boiled egg and thought it was lovely, beds are a little on the hard side but the hotel can provide mattress toppers if requested which I did. I hope to return to the Derici many more times in the years to come
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. We would love to welcome you once again. Derici Hotel
Brian R
Soggiorno: ott 2024
Coppia
1.0/5
Pubblicata: 4 nov 2024
do not go there Staff are rude,no kettle in the room,rooms hall ways all dirty. nothing good to say about this hotel .i would not give this hotel onw* you cant bring your soft drinks to the roof top pool you have to get them from the rude man at pool side.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. There is no kettle in the rooms. We have room services for drink, you can order when ever. Also you can get hot water yourself from the lobby bar free of charge. We would love to welcome you once again. Derici Hotel
lorraine h
Soggiorno: ago 2024
Coppia
1.0/5
Pubblicata: 28 set 2024
i would just like to say on arrival we were shown to 2 rooms at the rear of the hotel with a view of all the washing that had fallen of other holday makers balconys on to a makeshift roof . after only been there for 2 days 1 out of the party of four got a stomach bug to inclued sickness and diarrhoea. followed by the rest of our party which continued to ther end of the holiday which was 10 nights stay . has for the cleaning of our rooms hoverd, bed change, clean towels the facilities within the room ie bathroon and shower were unclean is a kind word they were disgusting if your looking to stay here please don't !!!!!! we looked at the reviews and thought it will be ok but it turned out to be a nightmare breakfast was a shocker pool man short chap , allways smiled not and was very rude sunbed snapped in haif with my friend laid on it . there was no duty of care at all we complained to thed hotel and they were not concerned at all this honnest review and we are still ill on returning to the uk.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. There is no payment for clean towels at our hotel. No diarrhea cases were reported during your stay. We would like to inform you that we are sorry again that the sunbed your friend used was broken. The staff has been warned about this issue. Our rooms are cleaned every day and a report is kept.Our Daily and Weekly Open Buffet breakfast: HONEY, CHERRY JAM, APRICOT JAM, STRAWBERRY JAM, CHOCOLATE, BUTTER, GRAPE MUFFIN, GRAPE COOKIES, CHEESE PASTRY, BASIC PASTRY, 6 TYPES OF BREAD, OATMEAL, OAT WITH FRUIT, PLAIN CORN FLAKES, HONEY CORN FLAKES, CHOCOLATE CORN FLAKES, PLAIN MILK, FRUIT YOGHURT, PLAIN YOGHURT, TAHINI, GRAPE MOLASSES, BRAIDED CHEESE, FETA CHEESE, CHEDDAR CHEESE, CREAM CHEESE, ÇEÇİL CHEESE, TULUM CHEESE, BEEF HAM, CHICKEN HAM, DRIED APRICOTS, DRIED GRAPE, MELON, WATERMELON AND OTHER FRUITS, COCOA WAFERS, PLAIN WAFERS, TOMATOES, CAPITA PEPPER, LETTUCE, ROCKET, PARSLEY, 8 KINDS OF OLIVES, BOILED EGGS OUR WEEKLY HOT BUFFET Cheese Omelet, Plain Sausage, Cheddar Salami, Cheddar Potatoes, Sauteed Mushrooms Egg with Milk, Egg Sausage Salami, Flatbread, Fried Vegetables, Sausage with Sauce Fried Egg with Pepperoni, Bread with Cheese, Egg with Minced Meat, Tomato with Cheese, cooked salami We would love to welcome you once again. Derici Hotel
matthewsilver1
Soggiorno: ago 2024
Coppia
1.0/5
Pubblicata: 27 set 2024
Where do I start with this joke of a hotel, this is the 3rd time we have been to Kusadasi and I can honestly say staying at this hotel has put us off going back there. The staff are so rude and very unprofessional and not helpful at all, especially the pool attendant who needs to go to charm school, one day I layer out on the sun bed and it literally collapsed on me which I can honestly say gave me the shock of my life and I reported it to the pool attendant who looked at me and said it’s fine just get another one, I could not believe what I had just heard no duty of care at all, so I reported it at reception and spoke to the manager who again was not helpful and turned round and said wel that could of happened to anyone, wow my response was well yeah it happened to me and he then said well I will have a word with him, unbelievable, don’t even get me started on the rooms absolutely disgusting, they were cleaned daily which consisted of hovering the floor and changing the beds and emptying the bins the bathroom was disgusting and so unhygienic, it really put me off and then to top it all the wife and couple we went all ended up catching a bug and were not well, especially my wife who is still not right and we had to go to the doctors when we got home. The selection for breakfast was a joke, one morning there was fried eggs with mincemeat need I say anymore, to sum it up the hotel needs a complete refurbishment, and needs to take at least 2 stars off.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. We would like to inform you that we are sorry again that the sunbed you used was broken. The staff has been warned about this issue. Our rooms are cleaned every day and a report is kept Our Daily and Weekly Open Buffet breakfast: HONEY, CHERRY JAM, APRICOT JAM, STRAWBERRY JAM, CHOCOLATE, BUTTER, GRAPE MUFFIN, GRAPE COOKIES, CHEESE PASTRY, BASIC PASTRY, 6 TYPES OF BREAD, OATMEAL, OAT WITH FRUIT, PLAIN CORN FLAKES, HONEY CORN FLAKES, CHOCOLATE CORN FLAKES, PLAIN MILK, FRUIT YOGHURT, PLAIN YOGHURT, TAHINI, GRAPE MOLASSES, BRAIDED CHEESE, FETA CHEESE, CHEDDAR CHEESE, CREAM CHEESE, ÇEÇİL CHEESE, TULUM CHEESE, BEEF HAM, CHICKEN HAM, DRIED APRICOTS, DRIED GRAPE, MELON, WATERMELON AND OTHER FRUITS, COCOA WAFERS, PLAIN WAFERS, TOMATOES, CAPITA PEPPER, LETTUCE, ROCKET, PARSLEY, 8 KINDS OF OLIVES, BOILED EGGS OUR WEEKLY HOT BUFFET Cheese Omelet, Plain Sausage, Cheddar Salami, Cheddar Potatoes, Sauteed Mushrooms Egg with Milk, Egg Sausage Salami, Flatbread, Fried Vegetables, Sausage with Sauce Fried Egg with Pepperoni, Bread with Cheese, Egg with Minced Meat, Tomato with Cheese, cooked salami We would love to welcome you once again. Derici Hotel
Heather A
Soggiorno: ago 2024
Coppia
1.0/5
Pubblicata: 23 set 2024
What an absolute nightmare, we have just come back after a two week stay, I wanted to come home after two days. The rooms were filthy and we were told we had to pay an extra £220.00 because they gave us a sea view room .The staff were very rude unwelcoming and miserable, The rooms are appalling with mouldy bathrooms ,fridge unusable and bed linen with cigarette burns in them.the noise from the bar underneath is so loud you can't sleep and this goes on until 4 am in in the morning, the staff don't care.we had to pay another £1,808.75 to upgrade to a suit which had a seperate bedroom at the back so we could sleep for the last 8 days. I would not encourage anyone to go to this hotel.There were 4 of us and both rooms were as bad as each other. The suites we upgraded to were also filthy,outdated and run down. The hotel needs complete renovation and new trained staff. Overall DISAPPOINTING and DISGUSTING
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. The rooms are cleaned every day and a report is kept. Since the do not disturb button was active in your rooms, no cleaning was done. When they complained about the cleaning the next day, permission was obtained from them to enter the room and cleaning was done. We do our best to provide front sea view rooms to the guests who request it, but we charge an extra daily fee for those who want a guarantee. If you request an upgrade to a Suite room, an extra fee is charged. After your notification, we spoke with the cafeteria staff and the music noise problem has been resolved. Derici Hotel was renovated in 2018 and maintenance and repairs are carried out every winter. We would love to welcome you once again. Derici Hotel
J96FSdavido
Soggiorno: lug 2024
Famiglia
3.0/5
Pubblicata: 2 ago 2024
The hotel lobby and bar look great Relax area was great with great views of the port Roof top pool area very nice Pool very small All looked great until you got to the rooms I don’t think they have invested in the rooms For years .old and very tired looking Light fixings hanging off the walls beds like concrete bathroom also needs a lot of work Food was fine but price want up twice in the spice of 11 days The man at the pool bar really needs to learn how to smile.he is working in a hotel in the middle of a holiday destination he needs to do better to make people feel more at ease to approach him (a smile cost nothing) Bar man by the lobby was very nice and most of the reception staff were nice. Hotel is not for kids Great location for shops and restaurants bars Pity about the rooms
Traduci
Risposta dalla struttura: Dear Guest, Thank you for rating us on Trip Advisor. We would like you to know that the Hotel Derici Management gives so much importance to our guests thoughts, since your stay in the hotel, analyzing, and giving feedback to help us improve our services We are trying our best to do better. The rooms were renovated in 2018-2019. We would love to welcome you once again. Derici Hotel