Hotel a Chicago con piscina

The location is perfect just next to the exhibition hall but the services was to consider, we had many issues the cleaning service two days they didn’t clean they just took the towels and didn’t put new ones , i guess they have some problems with management hope they will solve it

La stanza era molto pulita, ben attrezzata, bella e le viste erano assolutamente sorprendenti. Ci piaceva la piscina quasi ogni giorno. Tuttavia, il servizio e la gestione sono incredibilmente deludenti. Durante il nostro soggiorno 4-night, il sistema Xfinity TV non funzionava affatto. L'abbiamo riportato al desk front, ma nessuno è apparso. Come fan dello sport, abbiamo perso completamente le finali NHL e la Coppa del mondo del calcio. Inoltre, l'hotel ha tenuto un deposito di $800 sulla mia carta di credito per quasi un mese dal check-out. Ho inviato due email direttamente al direttore generale per chiedere compensazione per le strutture rotte, ma sono stato completamente ignorato.

This was my first time to Chicago and I was not disappointed. This hotel was amazing and great service. I also enjoyed breakfast each day. You can choose from buffet or regular menu. I also enjoyed my Espresso Martini from the bar! This hotel is located to attractions like the Hop on Hop off bus, stop 1 near the riverwalk. You can also see the Chicago Theater which is just a few feet away. I also love that the train station, on State/Lake is just up the block to ride the red or brown line. The blue line is 4 minutes away so if you need transportation to the airport, you can take the blue line. I will definitely come back to this hotel again during the summer. Thank you for providing such good service.

Quando vai all'Università di Chicago, scegli un alloggio vicino all'Università di Chicago. L'alloggio all'Hyatt Place è di buona qualità. Lo spazio è abbastanza grande, pulito e ordinato, e la colazione è piuttosto ricca. Ci sono molte persone di colore in giro. ma è un posto sicuro. I trasporti pubblici sono molto vicini e puoi controllare l'orario di arrivo sulla mappa. Non guido la macchina, quindi non conosco la situazione dei parcheggi.

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

My family and I arrived around 330AM on a Friday night/Saturday morning. Service: 4/5 The Night staff was awesome, hospitality was IMPECCABLE! From the receptionist , bellhop helper, security, you name it! I wish I could remember their names but the receptionist was a young African American male about early-mid 20s! The morning crew and afternoon crew need some pointers from the night shift staff because they need some work. Rooms: 3/5 Our room had 2 full size beds, they were nice and spacious for all 4 of us (3 adults & 1 child). No microwave was an inconvenience but it wasn’t too big of a deal since our short was stay. Overall I would rate our stay a 4/5 (Would have been 3.5/5 had it not been for the service we experienced when checking in.

L'hotel è bello e pulito, situato proprio nel centro città. Tuttavia, il servizio del personale addetto al deposito bagagli non è stato molto efficiente; abbiamo dovuto portare i nostri bagagli da soli in hotel, cercarli nel deposito e riportarli fino alla macchina.

Ave, abbastanza lontano da Michigan, per essere un quartiere tranquillo, ma solo un isolato dall'Ave. La stanza era pulita e confortevole. Il letto era confortevole.

Staff is wonderful. Hotel has been updated but still shows a little wear. Pool is lovely. In our room we Noticed a brown stain on rug near table. Also noted on our last morning there that the sheet in one area had a yellow hue. Odd. We were busy so we didn’t notify staff until after we left. That said, I did notify and they were responsive. Location on Michigan is awesome. Easy to walk to restaurants, train, etc. Location was fab.

我住的客房挺大的，是個套間，裏面是卧室，外面廳。房間裝修有點舊，衞生看起來沒問題。酒店的大堂有餐廳，我們的房費含了早餐，早餐一般。酒店還送了每天25美元的福利，如果在酒店的餐廳吃午餐或晚餐飯的話，可以折讓25美元。傍晚5到7點，還有一杯免費的啤酒可以喝。位於河畔中心區域位置，晚上出門河畔遛彎非常方便，馬路對面還有一個whole foods，方便買東西。總體來講，居住體驗還不錯。