Hotel a Cairns con piscina

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

L'hotel sembra nuovo e si trova in una posizione molto comoda. È molto vicino al molo della Grande Barriera Corallina, a soli sette minuti a piedi, e la camera offre una vista sull'oceano. Accanto c'è un delizioso ristorante vietnamita che serve pho e c'è un mercato notturno proprio accanto. Il problema principale di questo hotel è il forte odore di muffa, che si nota immediatamente fin dal momento in cui si entra nella hall. Sebbene il servizio fosse eccellente, la camera che ci è stata assegnata inizialmente era estremamente stantia e senza finestre. Dopo averlo segnalato alla reception, la signora ci ha immediatamente cambiato camera e ci ha offerto gratuitamente un upgrade a una con balcone. La nuova camera aveva ancora un odore di muffa, ma la situazione era notevolmente migliorata grazie alla ventilazione. Per motivi di salute, non consiglierei più questo hotel.

L'hotel è vicino all'aeroporto e il personale della reception è stato molto cordiale. Ho fatto un giro a Green Island e la posizione era ottima, a pochi minuti a piedi dall'hotel. Non c'erano spazzolini da denti in camera, ma era possibile richiederne uno alla reception. Ho trascorso due notti confortevoli. Ci tornerei sicuramente se dovessi tornare a Cairns.

Very comfortable night sleep, room was clean staff were helpful. Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.

Gilligans è un divertente club che ha attività da fare quotidianamente (tutto quello che include il bere). Abbiamo prenotato la camera più conveniente, che era di parte del club, e questo significava che dovevamo sopportare la musica che stava scoppiando fino alle 3:00 ogni giorno. La cucina non aveva un forno o un frigorifero che ****** per fare il pasto, ma in generale non un posto orribile per rimanere.

Anche se è molto economico, il letto e l'acqua sono molto puliti. Inoltre, a causa di questo prezzo, voglio sapere se ci sono strutture convenienti, ma sono molto soddisfatto dell'affitto di tovaglioli. Questo è un posto perfetto per le persone che viaggiano da soli o dormono.

Have to say the best thing for this hotel is its room size, Huge! And water pressure is good. But pain point is really clear, the WIFI is not working in my room (bad signal), I can only sit in lounge/bar area at the ground floor to get WiFi.

Overall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.

Ho soggiornato all'Hotel Tropiq a metà ottobre 2023 e ho trascorso un buon soggiorno. Lati positivi: ottima posizione con bar nelle vicinanze, ristorante indiano e ristorante britannico. Solo un taxi da $ 20 per il molo/porto turistico o 20 minuti a piedi dalla città. Il personale della reception era super gentile e disponibile. Piacevolmente, la stanza si adattava perfettamente anche alla mia battuta di pesca in solitaria. Aspetti negativi: l'Hotel Tropiq era molto semplice/ghetto con una disposizione particolare delle camere. I letti erano su rulli ed era difficile dormire. Finestre e porte scorrevoli erano molto dubbie. Nessuna zanzariera su una finestra! Era certamente uno stile di alloggio economico. In futuro alloggerò in un posto più carino se la mia ragazza si unirà a me

The location is 10 minutes walking distance from ciry cenrer and 8 minutes from bus station. They won't clean your room if the booking is less than 6 nights. The room size was reasonable with basic amenities. The AC was window type. You can store luggage after check-out.