Hotel 5 stelle a Mumbai

I had a truly enjoyable and wonderful stay at the hotel. The location is unbeatable, making it easy to get around and explore. From the moment I arrived, the staff made me feel welcomed and well taken care of. The room was spotless, beautifully decorated, and incredibly comfortable — everything I needed for a relaxing and satisfying stay. The breakfast was excellent — fresh, delicious, and with a great variety to choose from. The service throughout my stay was outstanding; the staff was warm, professional, and always ready to help. Great food, exceptional service, and the perfect location made this a memorable stay. I’ll definitely return and highly recommend it to others!

La camera spaziale, le gabbie/mini bar erano leggermente umide.. avevano l'odore di legno umido. Buona per un soggiorno di una notte se si va all'aeroporto il giorno successivo.Meno di 5 minuti a piedi da T1. Buggy è disponibile / personale può aiutarvi con il bagaglio al terminal. Anche il numero di pasti all'aeroporto, se non siete in modo adeguato sedetevi a cena all'hotel.

I stayed at The St. Regis Mumbai for two nights last week and had an excellent experience. The check-in process was efficient, and the staff maintained a high level of professionalism throughout my stay. The room was spacious, impeccably clean, and offered an impressive city view. Housekeeping was consistent and attentive, ensuring everything was in order without needing to request anything. Although I did not try the breakfast service, I did visit the bar on the 37th floor, which was a highlight of the stay. The night views from the top were outstanding, and the atmosphere was refined yet vibrant. The service team at the bar was attentive, and the overall experience made for an enjoyable evening. Overall, The St. Regis Mumbai delivered a high-quality stay with strong service standards and a well-maintained property. I would highly recommend it for both business and leisure travel.

Servizio from.trip.com.is worst Abbiamo pagato per 3 persone al momento della prenotazione, ma l'hotel ha pagato un importo aggiuntivo da noi per la terza persona

Scrivo questo per sottolineare un incidente disturbante durante il mio soggiorno, equilibrato dal modo professionale che la gestione ha finalmente gestito. Il 9 marzo, alle 7:20, un membro del personale entrava nella mia stanza (1010) senza colpire, annunciarsi o ricevere il permesso. In quanto donna che rimase da sola in India per la prima volta, mi sono sconvolto incredibilmente, mentre mi sono appena svegliata fuori dal doccia e non mi sono vestita completamente, e questo è stato un grave infrazione alla privacy e alla sicurezza. Devo tuttavia congratularmi con la direzione per la rapida e professionale risposta che ha dato al problema. Hanno avviato un buon recupero di servizio, sinceramente scusato per la caduta, e hanno fornito una garanzia formale che stanno riesaminando le loro procedure operative standard (SOP) per garantire che ciò non accada mai ad un altro ospite. Sebbene l'esperienza iniziale sia stata molto deludente, apprezzo che l'hotel abbia preso piena responsabilità e abbia dimostrato di apprezzare la sicurezza degli ospiti e il loro feedback.

Our recent stay at JW Marriott Mumbai Juhu was marked by contrasts, but ultimately the positives outweighed any shortcomings. Upon arrival, we encountered some hiccups with room allocations, which resulted in having to move between rooms multiple times within the first few days as we tried to get 2 rooms together. This was a bit disappointing as we had hoped for a smoother start to our stay. However, once settled into our proper rooms on day three, we found them to be comfortable, albeit starting to get a tad dated we felt. Although we had 2 Seaview rooms, due to the hotel layout and depending on where your rooms are located, you may only get a restricted partial sea view, which I must say was a bit of a let-down. The true highlight of our stay undoubtedly was the breakfast experience at Lotus Cafe. It was nothing short of exceptional, with an array of options that left us spoilt for choice. The live stations where chefs prepare customized orders were excellent, ensuring each meal was tailored to our liking. The service during breakfast was exemplary, with attentive and friendly staff catering to our every need. Although, when it gets very busy, our orders were occasionally forgotten. However, the overall quality of the food and service co****sated for these minor lapses. The hotel's location is a major plus point. It's just a short walk away from Juhu Chowpatty, which allowed us to explore the vibrant surroundings and indulge in some authentic street food. For movie fans, a visit to Amitabh Bachchan’s house (“Jalsa”) is also a short walk around the corner. Final minor thing was we weren’t offered their special welcome drink which I believe is customary. I think this was because we arrived early in the morning, but it would have been nice to be offered this for this calibre of hotel irrespective of the time. In summary, while there were initial challenges with room allocations and occasional lapses in service, the unparalleled breakfast experience and convenient location make JW Marriott Mumbai Juhu a standout choice for travellers seeking a memorable stay in Mumbai.

Servizio deludente e necessario per fare molte chiamate per ottenere servizio in camera. Al checkout, il personale non era in grado di offrire un servizio in tempo utile e mentre mi serviva, anche un altro cliente è stato intrattenuto che ho trovato strano servizio clienti, il personale non era in grado di rilasciare i soldi bloccati e non è stato rilasciato da oggi. Infine, il personale ha preso un lungo periodo di tempo a produrre una fattura e non ha ancora ricevuto un e-mail per la fattura. La gestione deve prestare attenzione alla formazione del personale.

Località meravigliosa grande personale assolutamente fantastica esperienza Nitin sulla reception è stato sorprendente !!!

Very big hotel, located close to the airport. Has a rooftop view, with restaurant and outdoor swimming pool. The planes landing and taking off can clearly be viewed from the rooftop. T1 is on a walking distance, where there are multiple options for food. Note: outside food is not allowed in the hotel! Rooms were nice and clean, a bit outdated in aesthetics, but nothing worn out or too old.

,The location is very good. The hotel is quite huge and might have been great in the past but the cleanliness or room quality is very old and average. It's definitely not bad but surely not like a 5 star, the way it looks in pictures.