Hotel 4 stelle a Tbilisi

Il vantaggio principale di questo hotel è la sua posizione: si trova in centro città, il che lo rende molto comodo per spostarsi. Ristoranti e negozi sono tutti nelle vicinanze, il che è sicuramente un punto a favore. Tuttavia, l'esperienza con l'acqua calda è stata deludente. La reception ha detto che bisognava lasciarla aperta per dieci minuti affinché diventasse calda, ma anche dopo aver aspettato, la temperatura dell'acqua non era ancora ideale, il che ha influito negativamente sul soggiorno. Nel complesso, il prezzo è dovuto principalmente alla posizione. I servizi in camera sono piuttosto essenziali, senza particolari punti di forza. La pulizia era accettabile, più in linea con gli standard di un hotel a tre stelle. Se la posizione è la vostra priorità, questa è una buona opzione; tuttavia, se avete esigenze più elevate in termini di qualità della camera, potreste voler confrontare altre alternative.

One of the best hotel chains. I love that it is green and environmentally conscious. They have water towers on every floor and jugs in the room to get water. Beds are really soft and comfortable. The hotel is clean and has a lot of unique decor and lots of areas for you to sit. You can get free tea and coffee downstairs. This hotel was near all the areas you need and easy to walk where needed. Definitely recommend.

방은 약간 좁고 싱글배드 2개로 예약했는데 더블 1개로 배정을 해줘서 당황스러웠지만;;; 너무 깨끗하고 뷰가 너무 좋아서 좋았던것 같아요.

Che hotel fantastico con la posizione più perfetta. Camera pulita e spaziosa sta lontano dalla vecchia città. Non avrei potuto chiedere niente di meglio. Certamente prenoterò di nuovo la prossima volta che sarò a Tbilisi.

Awesome location! Right next to the hotel there are 2 restaurants - Puri and Rigi, both are awesome and at both you can get a discount if you are staying at Moxy. They do very nice welcome drink upon arrival. Very central location in Tbilisi so definitely recommend!

Abbiamo avuto un ottimo soggiorno al Mercure Tbilisi Philharmonic. La posizione dell'hotel è eccellente diretta vicino alla Sala del Concerto Tbilisi e in una facile raggiungimento del centro, ristoranti e attrazioni. È sia conveniente che tranquillo. Le camere sono moderne, spaziose e pulite, con letti confortevoli e attrezzature pensate, tutto si è sentito ben mantenuto ed elegante, riflettendo la qualità del marchio Mercure. Il personale era davvero in posizione: amichevole, professionale e sempre pronto ad aiutare con le raccomandazioni o le richieste. La colazione è stata variabile e fresca, offrendo opzioni locali e internazionali.L'atmosfera generale dell'hotel è tranquilla e accogliente, rendendola ideale per soggiorni di lavoro e di svago. Raccomanderò certamente Mercure Tbilisi Philharmonic e rimarrei felicemente qui di nuovo.

Advantages: - size and cleanliness of the room, amenities: there was a lot of space, cleaning came everyday, the vault could contain a big laptop - view from the room: our windows were oriented to the east so we didn’t see the city center. However, we could see the hills, the river with HPP on it and the wedding palace, and this view was very pretty. The view from the room (13th floor) and from the restaurant (3rd floor) is attached. - lack of noise from construction sites nearby and the busy road — with closed windows you can’t hear a thing from the outside Disadvantages: - the dining restaurant: on the first day of our stay we decided to have dinner at the hotel restaurant (it wasn’t included into our booking). It turned out that we were the only people at the empty restaurant. While the food was satisfactory, the waiter told us that their check printing machine is broken, so he gave us a random number as an amount that we should pay. We paid it, but when we tried to calculate the amount by ourselves at home (including the service fee from the menu), we came to the conclusion that he added around 20 GEL to the real amount. - the breakfast buffet: the choice was very limited. The only dish with meat was sausage. Other than that, the breakfast was fine. Notes: - before booking we asked the restaurant about dining policy and learned the following: if dinner is included in your stay, it means that you can every day order dishes from the fixed menu for a fixed amount of money (around 70 GEL, which is enough for a meal without alcoholic drinks). - the location is not central, but it is not bad, because the metro station is close. However, if you intend to cross the bridge over the river, please take into account that crossing the road to the bridge would take around 5 mins, because it is a busy road junction. Overall, it was a pleasant stay, but I can’t recommend either booking the dinner for your stay in advance or visiting the restaurant for dinner by yourself.

Wonderful stay in Tbilisi! I had a great experience staying at Hotel Orion. Everything was wonderful! The room was very clean, with fresh, clean towels and a large, extremely comfortable bed. One of the highlights was the balcony with a patio set, offering a beautiful view. The staff was super friendly and welcoming. Breakfast was delicious, and the lady serving it was exceptionally sweet and kind. The location is also very convenient. Highly recommend this hotel!

Hotel urbano conveniente situato vicino a tutto quello che avevo bisogno. La posizione faceva molto facile. Il colazione era un normale colazione alberghiera e perfettamente bene. Il personale era molto amichevole e utile per tutto il soggiorno. Un piccolo lato inferiore era un leggero odore di bagno se la porta era aperta, ma il soggiorno era complessivamente comodo e pratico.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.