Hotel 4 stelle a Bournemouth

Nice and friendly people Greg was very kind and helpful. The place is a home stiles and very clean and quiet. Most tourists places are very near and walking distance.

L'atteggiamento del servizio è buono. La colazione è un pranzo inglese autentico. L'ambiente dell'hotel è tranquillo e verde, e non c'è trappola, cioè il bagno ha sempre un odore estremamente speciale.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

Food and service was very good, also location was excellent, and rooms really nice plenty of room, only one complaint the bottom big window, needs cleaning or replacing, you can't see out it as well as it's got all water marks all down the inside. Apart from that everything perfect. And the sea view and across the park was lovely, shame that window spoilt view abit. We will definitely be back, when we visit Bournemouth again. 😀.

We have just come back from a lovely weekend stay at the Marsham. The outdoor pool was a highlight, clean, warm and hours of fun! It was also a sun trap so lovely to sit around too. Literally 5 min to the beach and another 5 to pavilion gardens, a fab location too. In addition the staff were all lovely and helpful- they were smiley and happy to be there, which makes such a difference when you’re away (Odelia at the bar and the man who checked us in on Friday afternoon, we’re especially lovely. Also the hotel had a lovely mix of ages, families and couples- the accessibility features for everyone were amazing- such an inclusive place. Thank you for making our weekend so lovely!

We had a fantastic stay at Sea Stone Hotel in Bournemouth. The location is amazing and very convenient, and the hotel is clean. The staff were outstanding — friendly, attentive, professional, and always smiling, which really made a difference. A special mention to Afria at reception, who was incredibly helpful and welcoming. Breakfast was great and served in a lovely restaurant downstairs, making for a perfect start to the day. Highly recommend and would definitely stay again! Dijana

L'hotel è un po'vecchio, il livello di tre stelle in casa, ma è pulito e pulito.Molto tranquillo.Circa 100-200 metri dal lato del mare, molto vicino, ma ci vuole una pentola di circa 50 metri.Il tempo di luglio è ancora un po' freddo, e il sottomarino è impossibile. La città è molto piccola, e circa un chilometro a destra dell'hotel è l'etichetta della ruota di griglia.Vai a Old Harry Rocks e Durdle per la porta in mezz'ora e un'ora, non lontano.

The hotel is quite old it’s not new and the amenities are not good at all they are no soaps some of the room heater doesn’t work we had to switch three rooms cause they were many issues going on but the service was good but not the worth the price

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.