Hotel 4 stelle a Bournemouth

L'atteggiamento del servizio è buono. La colazione è un pranzo inglese autentico. L'ambiente dell'hotel è tranquillo e verde, e non c'è trappola, cioè il bagno ha sempre un odore estremamente speciale.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

L'hotel è stato molto bello, ma le camere erano un po' obsoleti e il bagno era sporco. Ci sono stati alcuni svantaggi che hanno rovinato il nostro breve soggiorno. Abbiamo prenotato questo hotel specificamente per le strutture spa principalmente la piscina da giardino, ma questo era fuori ordine prima di arrivare lì e non ne siamo stati informati altrimenti avremmo prenotato altrove e non era stato fissato per tutta la nostra permanenza. La piscina era decente, ma non la più pulita, come mi sentivo sporco sul pavimento della piscina. La scorsa notte siamo usciti dall'acqua e mia moglie è incinta, quindi sono andato al portiere della notte e ho chiesto una bottiglia d'acqua che forniscono complimenti al giorno, ma ha detto che non poteva darmi una e che poteva venderla dal bar, che io La stanza non aveva un frigo, quindi non potevamo comprare acqua e tenerla fredda. Il parcheggio è stato di 10 sterline al giorno, che credo dovrebbe essere incluso nel soggiorno. Il personale dell'hotel era molto più amichevole di questo, ma probabilmente la prossima volta mi sarei guardato altrove.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

Hotel carino, grande posizione.Amo il balcone, così come le viste dal balcone Il Wi-Fi era terribile non esistente che è deludente in questo giorno e età, per questo non l'ho dato 5 stelle in tutto

We had a fantastic stay at Sea Stone Hotel in Bournemouth. The location is amazing and very convenient, and the hotel is clean. The staff were outstanding — friendly, attentive, professional, and always smiling, which really made a difference. A special mention to Afria at reception, who was incredibly helpful and welcoming. Breakfast was great and served in a lovely restaurant downstairs, making for a perfect start to the day. Highly recommend and would definitely stay again! Dijana

The hotel was lovely. Room was very clean. The pool area was clean and well maintained. The breakfast was expensive for what it was. The only negative thing I will say is that we were in the annex not the main hotel and the main doors and lift were out of order. Apart from that our stay was very nice.

The hotel is quite old it’s not new and the amenities are not good at all they are no soaps some of the room heater doesn’t work we had to switch three rooms cause they were many issues going on but the service was good but not the worth the price

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.