Hotel con colazione a Bournemouth

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

We recently stayed here as a family of four and found the superior room much smaller than expected. It felt quite cramped for a family, and the bathroom was also very small. The hotel is quite expensive for what it offers. The regular price is around £230 per night, which I don't think is good value. I booked it on a deal for £170, but even at that price, it still felt overpriced. Another disappointment was the air conditioning. Even when set to the lowest temperature (16°C), the room never became properly cold. On top of that, we were constantly disturbed by heavy footsteps from the room above, waking us up every couple of hours around 12am, 2am, 4am, and 6am, making it difficult to get a good night's sleep. No fridge at the same time which other hotels cheaper have. We also had an issue with the toilet, which wouldn’t flush throughout our stay. This was a major inconvenience and should have been fixed promptly. On the positive side, the front desk staff were friendly, welcoming, and helpful throughout our stay. The swimming pool was also clean and well maintained. Overall, while the service and pool were good, the small room, tiny bathroom, ineffective air conditioning, noise issues, and high price made the stay disappointing.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

Il posto poteva essere fatto con un colpo di pittura e mi sembrava strano che la mia stanza fosse pulita/riempita un giorno e non l'altro, ma il personale era gentile e felice di partecipare alle richieste. La stanza è confortevole per poche notti e l'hotel si trova a pochi passi dalla strada alta e dalla spiaggia.

Il nostro hotel era bellissimo, senza spot, e aveva un'atmosfera così tranquilla e rilassante – perfetta per una pausa romantica. Il personale era caldo e accogliente, e la posizione era ideale, solo una passeggiata a tutto quello che avevamo bisogno. Da la bella stanza al delizioso colazione, tutto ha fatto sentire la nostra permanenza davvero speciale. Abbiamo decisamente amato tornare!

La posizione è ottima, a soli dieci minuti a piedi dalla spiaggia, oppure a cinque minuti a piedi dalla fermata dell'autobus per Boscombe o Bournemouth (che in dieci minuti passa solo ogni mezz'ora, sembra essere sempre in ritardo e smette di circolare verso le 18:30, quindi è meglio pianificare con attenzione, oppure optare per un comodo taxi - solo 6 sterline per Boscombe). L'hotel è pulito e ordinato, ma il personale della reception che ho incontrato era scontroso e poco disponibile, i letti erano pessimi (si sentivano tutte le molle, ho dovuto imbottirli con due coperte per riuscire a dormire, per fortuna faceva molto caldo quindi non ne abbiamo avuto bisogno) e purtroppo la nostra finestra era rotta, quindi non potevo isolarmi dal rumore delle persone che entravano e uscivano dall'hotel proprio sotto la finestra. Tuttavia, l'uomo che è stato mandato a riparare la finestra è stato estremamente gentile e disponibile, e ha rispettato la mia richiesta di parlare a bassa voce e in silenzio per non disturbare mio figlio autistico che stava cercando di addormentarsi. E alla fine ha riparato la finestra. Per fortuna ci fermavamo solo una notte, quindi, nonostante il letto scomodo, ci tornerei volentieri per un altro breve soggiorno a basso costo.

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

Ho letto le recensioni, quindi non mi aspettavo molto. Tutti i membri del personale sembrano lavorare molto duro. Purtroppo, l'hotel stesso è davvero grubby e ha bisogno di nuovi mattoni, ridecorazione e manutenzione. (Scusate, ragazzi, potrebbe non essere abbastanza ore al giorno). Non è abbastanza buono dire ”ci è solo una pompa” quando l'acqua non esce dal doccia e poi il suo marrone per diversi minuti! Credo che la piscina sia un nuovo supplemento, ma perché lasciare che le erbe crescano intorno? La stanza era deludente, i miei vestiti erano stati messi fuori dai buchi e i miei vestiti erano stati messi al fondo del cestino. Ho chiesto alcuni pendenti dalla ricezione, ma non vi erano pendenti? Si raccomandava di prenotare una tavola per cena, ho scelto per le 7:00 e la torta. 40 minuti dopo era ancora in caccia! chattare intorno alla piscina sembra che due persone possono rimanere per £80 per notte, ma mi hanno pagato £133 con colazione. La colazione era stile buffet e poco caldo. Ho visitato gli hotel nel gruppo e sono molto meglio. Non raccomando l'hotel o restare di nuovo!

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.

La struttura è molto buona, facile bus al centro, ma anche la spiaggia è molto meno congestionata a soli 5 minuti a piedi. Non abbiamo avuto una vista 😅 Ma non credo che tu stia venendo a sederti in camera. Anche un personale molto carino e amichevole!!!