Hotel con spa a Giacarta

Il servizio era molto buono e la camera era molto pulita. Anche l'ambiente dell'hotel è molto buono. Il parco acquatico è uno dei preferiti dai bambini e la piscina è molto grande. Ci sono un sacco di scelte per la colazione. Durante il Capodanno cinese ho anche fatto dei piccoli regali ai bambini dopo il check-out. Non c'è niente di interessante a Giakarta, quindi anche soggiornare in un hotel è una buona opzione. Verrà di nuovo la prossima volta!

Buon hotel per un soggiorno di business, ma non abbastanza 5-star livello In generale, ho avuto un buon soggiorno a Wyndham Casablanca Jakarta. La posizione è molto conveniente, soprattutto per le riunioni di affari vicino alle uffici di Kota Kasablanka / Casablanca. L'hotel dispone di un'atmosfera solida e classica, ma anche di un po' obsoleti e può beneficiare della rigenerazione. La debolezza principale è l’attenzione al dettaglio. Non c’era asciugacapelli o bagni nella stanza, e solo un paio di mutandine per due ospiti. Dopo aver chiesto un asciugacapelli, ci voleva circa un’ora per arrivare. La stanza di tè/caffè non era molto conveniente, senza tazze adeguate per bevande calde. La colazione è stata accettabile, ma si è concentrata principalmente su ospiti locali e asiatici. Per gli ospiti europei, la scelta era piuttosto limitata, anche se il servizio del caffè era buono. In generale, questo è un buon hotel con una posizione conveniente, ma in termini di servizio e dettagli, si sente più come un forte hotel 4-star piuttosto che una vera 5-star esperienza.

Hotel breakfast is superb, many varieties of food. If you're staying, having breakfast there is a must. Unfortunately the room and the facilities is old and not properly maintain.

Good facilities for fitness center, swimming with cold and warm indoor pool. Breakfast is decent with combination of asian and western food.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..

Un vecchio hotel di business a scala superiore. Molto buon servizio con personale amichevole e utile. Spazioso spazio con adeguate strutture. Con socce elettriche internazionali che è stato molto conveniente per i turisti internazionali. Un Mart della famiglia e un KFC sono intorno all'angolo, senza 10 minuti a piedi per trovare molti cibi. La piscina e la palestra sono state eccellenti! Mi riferisco in particolare a Tria, la sala di lobby, e io sono andata alla sala ogni sera, durante il mio soggiorno, e Tria era molto amichevole e costantemente fornito un servizio eccellente.

Ho soggiornato in questo hotel per 2 giorni. Dichiarano di avere 5 stelle, ma ho la sensazione che un hotel a 4 stelle potrebbe essere migliore in termini di servizi. All'arrivo, la camera non era pronta e mi è stato offerto un upgrade gratuito. Tuttavia, la camera per non fumatori non era disponibile. Quando ho provato ad entrare nella camera fumatori, l'odore era terribile, quindi ho insistito per cambiare camera. Possono trovare una nuova camera: hanno detto che era di livello superiore rispetto alla precedente, ma non riesco a trovare la differenza (solo il livello del pavimento è più alto). Il giorno dopo ho provato la palestra. La palestra è ok, anche se le attrezzature sembrano vecchie. L'unico problema è la piscina. L'acqua era un po' sporca ed è molto affollata, a meno che non si nuoti alle 6 del mattino. A parte questo, nel complesso è ok.

Staff was super friendly and helpful. I really enjoyed my stay here! Location is another plus point, walking distance to Bundaran HI MRT station, and also various malls around like Sarinah Mall, Plaza Indonesia & Grand Indonesia. Truly recommended!

La camera era piccola ma completamente attrezzata, il letto era morbido e confortevole e il marchio dell'hotel era affidabile. La colazione era abbondante, il servizio eccellente ed è un'ottima scelta. Anche l'ambiente era piacevole e la zona circostante era piuttosto vivace.

Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person. Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. . You can get much better hotel at lower price than this is my final conclusion