No. 777, Qiqing Road, Nanhui New Town, Pudong New Area, Shanghai, China, Pudong New Area, Shanghai, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Molto buono
2859 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.6
Pulizia4.6
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Tutte le recensioni(2859)
Recensioni positive(2716)
Recensioni con foto/video(1235)
Ideale per bambini(381)
Ambiente di classe(136)
Reception gentilissima(88)
Strano odore nella camera(80)
Ottimo design(47)
Con servizi per bambini(24)
Vicino al parco divertimenti(16)
Recensioni negative(143)
Utente ospite
Hero Legend Theme Twin Room
Soggiorno: dic 2024
Famiglia
4 recensione
4.2/5
Molto buono
Pubblicata: 15 feb 2025
I came here with my son and we had a blast. He was in heavan with ultraman in every place he looked!! The only thing that was inconvenient was they it was so far from the city centre. The hotel provided passes to ocean park which was amazing!
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Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您選擇上海海昌奧特曼主題酒店!同時也真誠感謝您對我們的喜愛和認可,您記住了在海昌的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Risposta dalla struttura: 非常感謝您對我們的五星好評!真誠地聽到您對設施、環境、服務、衞生及三重入住禮遇的滿意,倍感欣慰。關於小童早餐的問題,我們計劃近期優化小童早餐菜單,確保能夠滿足更多小朋友的口味。對於海昌公園門票,很高興您能享受其中的樂趣,我們會繼續與合作伙伴保持良好關係,為您提供更多優惠與便利。再次感謝您的選擇與肯定,期待您的再次光臨,我們期待為您提供更為出色的體驗。
S
Glittering Theme Family Room
Soggiorno: nov 2024
Famiglia
3 recensione
4.5/5
Ottimo
Pubblicata: 7 dic 2024
It was truly an exciting experience for Ultraman fans..the moment we stepped into the hotel area, man-size Ultraman figurines can be seen everywhere. The Ocean park was also a wonderful experience, especially the Ultraman show in the ultraman theme theatre. The concierge staff was extremely helpful and nice though he is just an intern. This experience is just awesome!
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Risposta dalla struttura: Thank you very much for your love and support. Your evaluation is a valuable gift to us. It's great to learn that the visual elements and performances of the Ultraman theme have made you and your child have a memorable time. Regarding the performance of the interns in the service you mentioned, we know that every employee represents the hotel side, and your feedback will help us further improve the service quality. We are glad to learn that this guy's service attitude is friendly and helpful, which is the core of our hotel culture. In the future, we hope to provide you with more personalized and considerate services. Thank you again for your kind compliments and look forward to your next visit.
Utente anonimo
Glittering Theme Family Room
Soggiorno: ago 2024
Famiglia
3 recensione
4.0/5
Molto buono
Pubblicata: 22 set 2024
Kids love the theme hotel room.
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Risposta dalla struttura: Thank you so much for your positive feedback! It was nice to know that the kids had a great time in our themed hotel rooms. In order to make them and every young guest have more happy memories, we plan to further enrich the interactive elements and storytelling of the rooms. If you have a theme or suggestion that you particularly like, or if you want to get a more optimized service in your child's interaction with the hotel experience, please feel free to let us know. We promise to continue to improve, so that future guests can remember more interesting and unforgettable moments here! Thank you again for your valuable comments and look forward to the opportunity to provide you with a better accommodation experience.
TK123
Glittering Theme Family Room
Soggiorno: giu 2024
Famiglia
75 recensione
4.2/5
Molto buono
Pubblicata: 7 set 2024
A bit overpriced
Traduci
Risposta dalla struttura: Thank you very much for your valuable review and understand how you feel about the price. We understand that choosing One Hotel means you expect quality and service. Please accept our sincere apologies regarding price considerations. In order to better meet the needs of different guests, we have always put providing quality service first. Besides luxurious facilities, we also pay attention to personalized experience and thoughtful service. In order to improve the cost performance and provide a better accommodation experience, we have been actively exploring improvement solutions, and look forward to giving back to guests like you with more valuable services and experiences in the future. Feel free to let us know if you have any specific questions or needs, and we hope to have the opportunity to improve your experience. Thank you again for your feedback and look forward to the opportunity to give you a better One Hotel experience than this One.
Risposta dalla struttura: 尊敬的賓客您好,十分感謝您選擇上海海昌奧特曼主題酒店,很榮幸得知您有一次愉快的入住體驗,並且對酒店各項設施及服務感到滿意。您對我們服務的肯定與讚賞令我們倍感高興。再次感謝您對我們服務的好評。入住一日,兩日暢玩,酒店有專屬快速入園通道,給您帶來完美遊園體驗。期待您再次下榻上海海昌奧特曼主題酒店。
Risposta dalla struttura: 尊敬的賓客您好,感謝您給予我們的支持和肯定,滿意衹是起點,我們很高興能成為您和家人美妙記憶的一部分。酒店的家庭主題房型均有小童上下鋪,為您的親子行程更添一份精彩。感謝您對我們服務的高度評價,非常高興得到您的認可,您的滿意是我們不斷前進的動力,期待您的再次入住。
Risposta dalla struttura: 尊敬的賓客您好,十分感謝您選擇上海海昌奧特曼主題酒店,很榮幸得知您有一次愉快的入住體驗,並且對酒店各項設施及服務感到滿意。酒店距離園區咫尺可抵,方便快捷,最大程度豐富您的遊樂體驗。感謝您對我們服務的高度評價,非常高興得到您的認可,您的滿意是我們不斷前進的動力,期望在不久的將來歡迎您回來,更多的驚喜期待您隨時來感受。
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住上海海昌奧特曼主題酒店並與我們分享您的入住體驗。得知此次入住未能達到您的期望,我們深表歉意。針對您所反饋的客房衞生問題,我們已及時反饋給相關部門進行處理,我們將做出調整與提升以讓賓客獲得更加安心舒適的入住體驗。對於您提到的空調問題,我們將安排工作人員立即查看排風系統,後續更加優化設備。我們會不斷改善相關問題,希望能給您帶來更好的入住體驗。您的建議是我們努力的方向。真誠期待您的下次入住。
Risposta dalla struttura: 尊敬的賓客您好,十分感謝您選擇上海海昌奧特曼主題酒店,很榮幸得知您有一次愉快的入住體驗,並且對酒店各項設施及服務感到滿意。酒店對客房的清掃執行一客一清掃、一客一消毒,力求給賓客創造一個安心的入住環境。感謝您的建議,我們也會反饋相關部門,讓賓客獲得更加安心舒適入住體驗。期待您的再次光臨,我們將竭誠為您服務!祝您天天開心!
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您選擇入住上海海昌奧特曼主題酒店!正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。我們很遺憾此次入住未能達到您的期望,我們會及時做出整改,期待下次給您帶來愉快的入住體驗!您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!祝生活愉快!
Risposta dalla struttura: 尊敬的賓客:您好!感謝您選擇上海海昌奧特曼主題酒店!十分感謝您細緻入微的點評,非常榮幸您和家人選擇下榻上海海昌海洋奧特曼主題酒店並獲得滿意的入住體驗。很高興看到您的小寶貝喜歡酒店的房間。更多的驚喜期待您隨時來感受哦。服務不周之處敬請諒解,我們一定會更加努力完善的,期待您下次入住哦!
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住上海海昌奧特曼主題酒店並與我們分享您的入住體驗。得知此次入住未能達到您的期望,我們深表歉意。針對您提到的淋浴問題,我們會加強對設施設備的檢查及維護工作,希望有機會為您提供更加優質的入住體驗。感謝您給予的體驗反饋,我們將進一步豐富餐廳菜品樣式和口味,提升服務滿意度,您的感受我們非常重視,我們逐字閲讀了您的點評,從中看到了很多可以提升的地方,這也是我們今後工作中重點培訓的項目之一,希望您下一次到訪時能看到我們的提升。
Risposta dalla struttura: 尊敬的賓客:您好,感謝您選擇入住上海海昌奧特曼主題酒店並與我們分享您的入住體驗。酒店距離園區咫尺可抵,方便快捷,最大程度豐富您的遊樂體驗。感謝您對我們服務的高度評價,非常高興得到您的認可,您的滿意是我們不斷前進的動力,期待您的再次入住。感謝您的反饋。我們會針對您的建議對現有產品不斷改善。同時我們也會不斷的豐富早餐內容,給每一位賓客帶來滿意的清晨美味。針對您所反饋的園區相關問題,我們十分抱歉並已及時反饋給相關部門進行處理,我們將做出調整與提升以讓賓客獲得更加安心舒適入住體驗。真誠期望在不久的將來能為您奉上更好服務!