Hotel con parcheggio a Riad

The hotel was clean and staff were very friendly but the room design was bad, a huge walkway took almost 1/3 the room size

Estremamente soddisfatto. Questo è il mio secondo soggiorno. Adoro il servizio cordiale e attento; tutti qui hanno un sorriso felice sul volto. Anche la colazione è abbondante e i dessert abbinati al caffè nero al bar al primo piano sono assolutamente deliziosi. C'è anche un centro commerciale nelle vicinanze.

Mon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.

Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.

An outstanding hotel experience. The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious. A place well worth visiting again, without a location. Abdulrahman

C'è un cantiere nei dintorni, troppo rumoroso. L'hotel in sé non ha problemi, il personale è gentile e il servizio è ottimo. Anche la colazione offre molte scelte, si può trovare facilmente qualcosa di proprio gusto.

La pulizia e i servizi sono eccellenti, e il posto è molto buono, quindi mi aspetto che Mo sia l'ultima volta.

Data la sua expansione a Riyadh, questo ostello è in una buona posizione e le istruzioni utili sono state fornite via WhatsApp prima dell'arrivo. Altri che abitavano a Su Casa erano persone che vivevano e lavoravano in città, ma ci sono state piccole e significative opportunità di incontrare gli altri per il caffè e la discussione. Non amavo Riyadh come città personalmente, ma mi sentivo a casa e non mi preoccupava niente. Per chiunque arrivi attraverso il trasporto pubblico, gli autobus accettano Visa e Mastercard e è possibile collegare vicino (~10 min a piedi) agli autobus, anche se si aspetta di affrontare il traffico a seconda dell'ora della giornata.

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

تجربة جميلة جدا وخيار موفق ،، يعيبة الاعمال اللي بجوار الشقق وكذلك الدخول والطريق المودي له يحتاج حل باسرع وقت .