Hotel con parcheggio a Taipei

I was on a biz trip so it’s a nice and clean 4-star hotel which is part of the Hilton group. They have a shower + separate bathtub and also a separate smart toilet with heated seats for privacy. However no blackout curtains so prepare for Taiwan’s 5am sunrise brightness. Although they don’t have a restaurant, they partner (using credit) with the Starbucks for us to have our breakfast there. They also provide a mini bar which is refreshed daily. There is a McD next door and family mart and 7-eleven nearby too. Plenty of local food nearby to try as well.

Ritorna residenti.Così utile concierge.Specialmente quando ho un sacco di figli.Ho bisogno di questa riserva aggiuntiva.

Ho trascorso un soggiorno davvero piacevole all'Hotel Gracery Taipei! L'ambiente è bello e confortevole. È comodissimo: a soli 3 minuti a piedi dall'ingresso della stazione ferroviaria. Ho apprezzato molto la presenza di acqua minerale gratuita su ogni piano e il design della camera è davvero curato nei minimi dettagli: c'è un WC separato con sedile intelligente, una vasca da bagno separata e persino un'area dedicata per lavarsi le mani. Il letto è molto comodo e il personale dell'hotel è estremamente gentile e disponibile. C'è anche una lavanderia all'interno dell'hotel, quindi non ho avuto bisogno di uscire per cercare una lavanderia a gettoni. Inoltre, ci sono un 7-Eleven e un FamilyMart proprio fuori dall'hotel: comodissimo! Consiglio vivamente questo hotel a chiunque visiti Taipei! 🌟

A genuine and detailed review based on my recent stay. The mattress feels as if it has a latex overlay. It felt slightly stiff and uncomfortable when I first laid down, though my overall sleep quality was still acceptable. I am curious whether this mattress type is only used in rooms 547 and 548, or if this is the standard bedding setup across the entire hotel. The front desk and concierge service were excellent and flexible. We were originally assigned rooms on the 10th floor, which would have offered great city views. After making a last-minute additional booking and requesting adjacent rooms, the team kindly rearranged our stay to two end rooms on the 5th floor. Although there was no view, the arrangement was perfectly fine for our group. Some hotel policies feel less aligned with international luxury standards. Breakfast service ends promptly at 10:00 AM, which is quite early, and the standard check-out time is 11:00 AM. That said, the hotel was accommodating and allowed us a complimentary late check-out until noon upon request. We had an unpleasant experience with one breakfast staff member. We booked two rooms in total: one with breakfast included and one without. Our friend from the non-breakfast room came downstairs after 10 AM, by which time the buffet had already been fully cleared with no food left at all. Despite there being nothing available to take, the staff assumed we were trying to sneak in complimentary food and asked us to sign a charge slip. This unfair presumption that we were trying to gain petty advantages made our group feel very uncomfortable. The gym and sauna area are always extremely crowded. Unlike typical luxury hotels, these facilities are open to external members as well as in-house guests, resulting in heavy traffic at all times. On the positive side, the rooftop swimming pool is well-maintained and very pleasant to use. The room design is stylish and modern. The minibar is generously laid out and visually gives the impression of being complimentary, though guests should note that items are actually chargeable. The shower pressure is strong and excellent, offering a great bathing experience. Final Verdict The Regent Taipei is absolutely worth booking if the rate is under HK$2000. However, for any rate above HK$2000, it is far better to upgrade to the Mandarin Oriental Taipei for a HKD few hundred dollars extra — the service and overall standard truly match its premium luxury ranking.

Lo stesso eccellente servizio e ospitalità della prima volta che sono stato qui alla fine degli anni '80, quando era ancora l'iconico Lai Lai Sheraton. Grazie per aver fatto uno sforzo in più per rendere memorabile il compleanno di mia moglie con gli accordi extra. Una menzione speciale va a Ellen e al team della reception per essersi presi cura di noi.

Pros: Conveniently situated at Songshan station and directly connected to Citylink mall via link bridge. Breakfast is quite delicious. Room is spacious and with nice view. Cons: Room design and corridors are minimally designed with some simple furniture, unworthy of its room price. Bed is hard to sleep on.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

Mi è piaciuto molto vicino a Ximending e alla stazione MRT, il servizio di pulizia è stato eccellente e l'ambiente è stato pulito. Una cosa è che la palestra era un po' insostenuta e aveva attrezzature rustiche, tutto il resto era perfetto, ecco! Mi piacevano soprattutto il bagno e i letti confortevoli. A questo hotel vorrei consigliare ai viaggiatori che cercano un soggiorno confortevole vicino al giù di fiori!

Posizione centrale, bella struttura, camere moderne e pulite con vista fantastica, personale gentile e disponibile.Fatto l‘upgrade della stanza ho trovato il caffè in camera, ma nella camera precedente c‘era solo il bollitore e nessuna dotazione extra, neanche l‘acqua. Onestamente per il prezzo pagato l‘ho trovato un po‘ fastidioso. In generale comunque consigliatissimo

Aspetti positivi: - Ambiente complessivamente pulito e ordinato - Servizio di pulizia giornaliero - Materassi comodi Molti canali TV disponibili Aspetti da migliorare: - Segnaletica dell'hotel poco chiara - Un solo cuscino a persona (i letti matrimoniali dovrebbero avere due cuscini a persona) - Piumoni piccoli Doccia insufficiente in bagno Mancanza di dentifricio e spazzolini da denti