Hotel in zona Soin Shopping Arcade, Nairobi

Very clean rooms and friendly staff. Even when I couldn't get accommodation on my arrrival, the staff organized for transfer to another sister hotel at the same price with no extra charges.

Il mio soggiorno allo Sheraton Nairobi Hurlingham è stato fantastico. La distanza dall'aeroporto è stata un fattore importante nella scelta di questa posizione. Entrambi i ristoranti di questo hotel erano fantastici. Personalmente consiglio il piatto di pollo swahili a Pablos. Una menzione speciale per uno staff dell'hotel, Wilson. Era estremamente gentile e professionale e ha reso il nostro soggiorno indimenticabile.

This was an amazzzzzing experience. Very exceptional. I booked this last minute when the original place I booked turned out to be a scam and I was stuck. I saw this place come up and I looked at the reviews to make sure it was good (I also knew the place as I grew up around that area and knew they were reliable and would not scam me). Anyway, I was glad to get this and they allowed me to book and only pay when I actually got on site. I checked in very late and they were very accommodating. This place is not just good…. It is amazingggg. It surpassed my expectations. The level of service and security is exceptional. Everyone in the staff is so friendly, provide exceptional service for the security, check-in/lobby staff, cleaners, laundry were just simply amazing. Jacinta, Kizito, Anne and so many others went far and beyond. Had such an amazing time. Anything I needed was provided quick and swift. They provide you with bottle water everyday and also clean the whole apartment (including bathrooms, kitchen, all dishes, floors etc) daily. They also provide you with bathroom amenities, clean towels and sheets daily. They also make your beds and rooms daily. You really feel like you are at home but also on vacation. Had a great city view as well. The staff all know you and make every effort to make your stay amazing. The security is also on point. No one can just come in. You have to register visitors for them to be allowed in and they will check their IDS and cars before being allowed into the property. The main pool was amazing but deep, so be prepared for that (this is not a heated pool though) This place is right next to Yaya Center, which is very convenient for everything you need for your stay as well as close to many restaurants and stores within walking distance. It’s very quick and easy to get Ubers there as well. They are doing some renovations to the gym and lobby (they have temporary setups of this at the moment), but from what saw, these will look very good when done. If you are thinking about staying here, please don’t hesitate. You will love it and want to stay longer or come back. I have already recommend this place to family and friends who I know will be traveling to Nairobi in the next coming months. To sum it up: this is an amazing place to stay and surpassed what I expected, very clean as well. Book this place… you will not regret it! It’s simple amazing. I will be staying here when I go back.

Molto buon posto per stare al sicuro e confortevole. Vicino a qualche piazza, ma un amico mi ha detto di non andare fuori di notte. Buon colazione e molte scelte per cena. Il personale era molto bello.

The place was beyond warmth itself. Nicely welcomed by Mr Alex who ably checked us in; exquisitely served breakfast, lunch and dinner - from savoury Danish pastry, succulent tomato tree fruit with a refreshing mixed pineapple n mint juice, and oh, the Internet (every travellers'/visitors' friend) is not a lagging one.

Il giorno in cui sono arrivato, sembravano di essere stati a rischio di energia elettrica per la settimana scorsa, quindi gli ascensori, le porte e l'elettricità nelle stanze non funzionavano bene, sembrava essere stato risolto il giorno in cui sono partito. Ho prenotato per la vicinanza all'aeroporto e alla stazione ferroviaria. Offrevano un pick-up e un carico complimentari. Erano molto gentili da offrire un check-out tardivo fino a quando non sono andato all'aeroporto. Ha una grande palestra, una bella piscina e un buon colazione. Siate consapevoli che non c'è letteralmente niente intorno all'hotel - quindi non potete andare a fare una passeggiata o solo prendere qualcosa da mangiare.