Scopri il tuo soggiorno a Nairobi

Abbiamo fatto un check-in dopo l'arrivo a Nairobi. Il personale dell'hotel era molto gentile, soprattutto al di fuori del desk. Possiamo scambiare soldi che erano grandi e ci hanno salvato la difficoltà di cercare un altro posto. Volevamo andare al mercato Masai e chiedere al concierge quanto costasse organizzare una macchina. Era estremamente costoso a $40 per un viaggio di ritorno. Abbiamo finito di scaricare l'applicazione Uber e pagato circa $8 per un viaggio di ritorno! Certamente utile per scaricare Uber! La stanza era abbastanza pulita e abbiamo dormito una bella notte quando siamo stati distrutti dal viaggio.

STAY AWAY. This hotel is a fleabag. I am a travel agent and booked this hotel for clients for one night and myself for two nights. After each changing rooms 1x, with the 2nd room being as bad or worse than the first, we left and checked in elsewhere. Upon speaking to some business contacts in Nairobi, they shared that is typical- most people check in and out within an hour. In a nutshell, the rooms were filthy. The carpet was stained and wet in some areas. The furniture was pealing and/or missing the laminate. There was no air conditioning and the windows either wouldn't open (no screens) or if open, the street noise and exhaust was overwhelming (this in just the hour we were there!). The bathroom was worse. Cracked tiles, dirty, some mold, and if there was a shower (not all rooms had one which was not disclosed) the ”shower” was a blue bucket attached to the ceiling with perforated holes. The guy at the front desk was the only good thing about the place. He was quite apologetic and asked that we wait to speak with the GM. The GM thought it was quite amusing- smirking as he spoke with us, and was unwilling to do anything for us regarding a refund. We have since recommended that ******* and all Credit Card travel programs remove this hotel from their listings- as well as advised my East Africa travel group to never recommend. They seemed to be doing some renovations (which they also didn't disclose)- removing the carpeting and putting in tile. However, in addition to all above, the room I was given had two rooms (one across hall and one next door) being renovated with the noise of that occurring as well as chemical and paint odors also permeating the hall. AGAIN. USE AT YOUR OWN RISK.

Personale qualificato e gentile , camera pulita e silenziosa, ristorante molto buono, servizio catering da asporto ottimo. Hotel nel complesso ben curato, situato in 1 zona tranquilla e sorvegliata all’interno di 1 comprensorio . Lo consiglio come 1 buon hotel x 1 soggiorno di coppia o di lavoro per la sua tranquillità in 1 città abbastanza caotica come Nairobi.

Could not have been happier with the staff and the ame cities of the hotel and surrounding area. From the moment the hotel driver picked us up at the airport until the time he brought us back, everybody in the hotel made us feel welcome. Breakfast each morning was wonderful. The rooftop pool was small but beautiful. Heros was a great theme restaurant with great food, drinks, and wait staff. We can't wait to come back.

Comfortable Room. Restaurant had great breakfast. This was our only meal here so far. Staff is very attentive. And polite and kind. Cheryl Chef Emmanuel Victor Gloria waitress Sarah hostess Duals chef All of these people made our breakfast experience wonderfull. Highly recommended l!

Once again, you didn’t disappoint! The service was amazing, and the food was absolutely delicious—it really hit the spot. A huge thank you to Derick and Gedion for being so welcoming and making sure my girls and I were comfortable the whole time. You both made us feel right at home, which we truly appreciated. The garden was such a lovely surprise—it’s so beautiful and peaceful, a perfect spot to relax. We had such a great time and can’t wait to come back!

This is a beautiful hotel with marble everywhere, chandeliers, and fresh flowers. The breakfast staff was so friendly and welcoming. Security is very good. My only complaint is that not all the items on the menu in the restaurant were available, specifically the dessert options. I don't think they should be listed if they aren't regular options. Nicholas went out of his way to check what was available and I appreciated his efforts.