Recensioni su Barceló Torre de Madrid

Risposta dalla struttura: Dear Guest,Thank you for your review.We are truly delighted that your anniversary visit to Barceló Torre De Madrid was marked by comfort and enjoyment.We are thrilled that you found the spaciousness of the room to your liking and that the comfort of our beds contributed to a restful night's sleep. Our rooms are indeed designed with guest comfort in mind, featuring large king-size beds and superior amenities.Finally, it is great that you appreciated the convenient location of our hotel, with easy metro access and proximity to various shops and restaurants. We are also pleased that the courteousness of our staff added to the positivity of your stay. Our location, soon to be even more appealing with the completion of the Plaza de España refurbishment, will allow guests like yourself to explore Madrid's historic center with ease.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Nuni,Thank you so much for your wonderful review and for choosing to stay with us for six nights at Barceló Torre de Madrid.We are delighted to hear that you enjoyed the cleanliness, the pleasant atmosphere, and the excellent housekeeping service. It’s also fantastic to know that our location, just steps away from Gran Vía and close to so many attractions, restaurants, and transport options, made your stay even more enjoyable.We truly appreciate your kind words about our facilities, including the gym, sauna, and swimming pool, and we’re especially grateful for your recognition of Ahmed and Carla. We will make sure they receive your special thanks—they’ll be thrilled to know they made a positive impact on your experience.We look forward to welcoming you back soon for another memorable stay in the heart of Madrid.Warm regards,Public Relations TeamBarceló Torre de Madrid

Risposta dalla struttura: Dear Joanna,Thank you for taking the time to share your wonderful feedback.We are delighted that you had such a magnificent experience at Barceló Torre De Madrid. We are thrilled that you appreciated our strategic positioning in the heart of Madrid, our exceptional team members who strive to deliver outstanding service and our superb amenities. The nearby verdant oasis offers a serene escape with breathtaking views, complementing our commitment to providing a luxurious urban retreat.We look forward to welcoming you back for another exceptional stay.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Good afternoon, We appreciate that you took the time to share your experience with us.We are truly glad to hear that your overall experience at our hotel was enjoyable.Although you appreciated the contemporary design of our rooms, we regret to learn that certain aspects did not fully meet your expectations. Regarding the in-room entertainment options, our commitment to providing exceptional service includes continuous updates and we will certainly consider your feedback for future improvements. We understand your concern about the balcony layout and apologize for any discomfort this may have caused. Guest privacy and satisfaction remain our top priorities.We are pleased that you found the breakfast offerings to your liking, with our new B-likeat buffet breakfast designed to provide a diverse and organic gastronomic experience. The dedication to modernity and comfort is reflected in the recent renovations of our rooms, ensuring a fresh and inviting atmosphere for our guests.Finally, it is wonderful to hear that you enjoyed our prime location. We hope that we may have the pleasure of welcoming you back in the future.Kindest regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your stay.We are delighted that you found our establishment's prime position to your liking.Our privileged setting in the heart of Madrid provides seamless access to the magnificent Royal Palace, the vibrant Gran Vía boulevard and numerous iconic landmarks. The central location makes our hotel an ideal base for exploring the rich cultural heritage and dynamic atmosphere of Spain's capital.We look forward to welcoming you back for another wonderful stay in Madrid.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Ausie Man, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Madrid .We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear you enjoyed our prime location and the excellent breakfast offerings. It's gratifying to know that our location facilitated your explorations and cultural experiences in Madrid. We take pride in being a convenient starting point for our guests to visit the city's most sought-after attractions and entertainment venues.We hope you were able to create memorable experiences during your walks to the nearby historical sites and while enjoying the vibrant performing arts scene.We look forward to welcoming you back in the future, best regards,Equipo de RecepciónBarceló Torre de Madrid

Risposta dalla struttura: Dear Mohammed,Thank you very much for sharing your valuable feedback with us. We truly appreciate your comments.We are sorry to hear that your stay did not meet your expectations. We would have liked to understand more about how we can improve in order to provide you with a more enjoyable experience in the future.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Siu Ming,Thank you for your positive feedback.We're thrilled to hear you enjoyed our prime location and found the room to your satisfaction, reflecting our commitment to clean and comfortable accommodations. It's also gratifying to know that our breakfast met your expectations, showcasing our dedication to providing a delightful dining experience.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Sho,Thank you for your review.We are delighted to hear that you loved our facilities and found the swimming pool to be gorgeous. Your satisfaction is our top priority, and we always strive to provide the best possible experience for our guests.We look forward to welcoming you back. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: ¡Muchas gracias por tu detallado comentario! Nos alegra saber que disfrutaste de la excelente ubicación del hotel, especialmente durante la gran fiesta anual de la ciudad. También nos complace que hayas valorado positivamente la seguridad, la amabilidad del personal y la comodidad de la habitación.Lamentamos que el calor en la zona de la piscina haya afectado tu experiencia. Tomamos nota sobre la puerta de la sauna para revisar este detalle y mejorar la ventilación del área. Apreciamos mucho tus observaciones, ya que nos ayudan a seguir mejorando.¡Esperamos tener la oportunidad de darte la bienvenida nuevamente muy pronto!

Risposta dalla struttura: Dear guest,Thank you for sharing your feedback. We are glad to hear that our location was convenient for you.We apologize for the issues you encountered during your stay. We understand the noise from the floor above was bothersome, and we will investigate this to improve the experience for future guests. Regarding the breakfast, we will review our offerings to ensure we meet our guests' expectations.We also regret the inconvenience caused by the check-in time and the delay with the water request. We strive to offer efficient service and will work with our team to improve in these areas.We truly appreciate your comments and will take them into account to enhance our services. We hope to have the opportunity to welcome you again in the future.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在巴塞羅託雷德馬德里酒店有如此美好的體驗。我們非常高興您喜歡房間寬敞的窗户與陽台、城市的迷人景色、一塵不染的環境、寬大舒適的床鋪以及每日為您準備的飲用水和巧克力。我們的餐廳環境和豐富多樣、口感極佳的早餐自助也為您的體驗增色不少。此外，酒店毗鄰西班牙廣場，從這裏步行至馬德里皇宮或乘坐免費公交車前往普拉多博物館和麗池公園也非常便利，我們很高興您能享受到這一點。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Equipo de Relaciones PúblicasBarceló Torre de Madrid

Risposta dalla struttura: Dear Abdulmohsen Mohammed,Thank you so much for your exceptional review and perfect rating across all categories. We are truly honored by your kind words and especially grateful for your recognition of Ahmed’s outstanding hospitality.It’s always a pleasure to know that our guests feel well cared for, and we will be sure to share your appreciation with him.We look forward to welcoming you back soon for another memorable stay at Barceló Torre de Madrid.Warm regards,Public Relations TeamBarceló Torre de Madrid