Hotel di lusso a Fusong

"What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back."

"Everything is good but there is still room for improvement. The package come with ski ticket however should include free locker for people staying in the hotel. Dinner set menu for club benefit taste good but the meat portion is too less. Lounge overall is good but dessert selection for afternoon tea and happy hour are the same should have different selection. Everything is good and will be back again for ski next time."

"Il complesso è ancora molto soddisfatto Impianti: le strutture dell'hotel sembrano essere un po'anni fa. Anche se sono in buone condizioni, l'igiene immediata deve essere rafforzata. Ambiente: l'ambiente è buono, ci sono neve intorno ～ Per vedere la scena di neve americana e americana, aprire la finestra Consegna dell'aeroporto di Changbai Mountain: questo deve essere elogiato!Puoi prendere il volo ✈️ Puoi anche trasmettere l'alta ferrovia 🚄 Puoi dire che è molto conveniente Ci sono diversi progetti gratuiti intorno a loro.Non dire sci, chi non è qui per sciare Il caldo ♨️ Devi andare una volta!!!!Specialmente il caldo esterno, sperimentare ”un secondo” la testa bianca, ciao! Anche la sciarpa è molto divertente! Inoltre, il buon colazione è meglio andare a mangiare prima delle otto, e poi andare in fila. Quindi, in generale, è ancora una buona residenza ～"

"Situato nel cuore della zona turistica, gode di una posizione comoda vicino a tutto. Le camere sono ben fornite di articoli da toeletta e le aree comuni sono pulite e ordinate. La posizione è eccellente e il rapporto qualità-prezzo è ottimo. Il maggiordomo, Haha, è stato gentile e disponibile, rispondendo sempre prontamente a qualsiasi domanda. Nel complesso, un'esperienza davvero positiva. Tornerò sicuramente la prossima volta e non vedo l'ora di vivere un'esperienza ancora più piacevole in inverno."

"Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday."

"We had a very good stay at the Westin Changbaishan Resort, which is part of the Wanda Ski Resort complex. We were warmly received by butler/assistant No.3 小陈, who ensured our stay was a fulfilling and engaging one. He assisted us with transport bookings and always reached out thru Wechat to see if we needed any help. Although the hardware and fixtures at the Westin are aging, the service staff from the hotel are excellent. We had a good experience at the Club lounge, with happy hour served from 5pm to 7pm and was always served with a smile by the lounge manager and assistants. Housekeeping was also great, and our room also came with a humidifier, which housekeeper always refilled daily. We also enjoyed the complimentary hot spring access (once per stay) but didnt try the water park as the weather was pretty cold. Highly recommend a stay at the Westin if you're coming to Ski/Snowboard at Changbaishan West Slope."

"Il mio primo soggiorno al parco Hyatt Changbaishan, e non potevo essere più felice con l’esperienza. Il servizio di butler era davvero eccezionale, e un grido speciale a Roma, che andò sopra e oltre per rendere la nostra permanenza memorabile. Era incredibilmente attenta e pensativa, ci aiutava a organizzare il trasporto e anche a rimandare una parcella in Malaysia. Eravamo qui per una festa di compleanno e ci sorprendeva con un aggiornamento della stanza gratuita, che rendeva il viaggio ancora più speciale. Il cibo dell'hotel è stato delizioso e confortevole, anche se speriamo di avere una maggiore varietà in futuro. Uno dei miglioramenti è che sarebbe bello avere una mappa per rendere la zona più turistica. Ci sono molti negozi intorno all'hotel, ma non l'abbiamo realizzato fino a dopo lo sci. Un guide renderebbe molto più facile per gli ospiti esplorare la zona. Grazie per il soggiorno inoltrabile!"

"Pullman is a picturesque hotel with beautiful landscape, trees covered in powdery snow look like marshmallow, deers roaming around 😍 Thank you for the lovely service, helping us with the activities arrangement & airport shuttle. Staff at breakfast lounge are helpful and friendly 🥰 some can speak English. Others can communicate with us through WeChat."

"Prima scelta per i genitori di Changbai Mountain West Side ～ Il servizio di piccolo barbecue della reception è attento e paziente. Il grande bell'uomo che ha fatto il tour dei gioielli è estremamente responsabile. Il numero di gioielli era ancora vuoto per noi in quel giorno. Il gioiello era paziente e guidato. Ci sono anche più di nove notte per organizzare film, e la sensazione di qualità era molto buona. Lo spazio della stanza è ampio, doppio lavastoviglie, tutto il set di bagni per bambini con adorabile, cuscino. Le strutture di intrattenimento per bambini e la piscina di pesce sono complete. Ci sono molti piccoli animali nel parco di intrattenimento. I bambini possono anche affittare piccoli pezzi di ricambio. Ci sono ricchi attività per bambini ogni giorno. L'aria è fresca nel parco e la notte è tranquilla. Cinque minuti a piedi direttamente al centro di decentramento di Baijiang. L'hotel trasmette gratuitamente la stazione occidentale (25 minuti), l'aeroporto (10 minuti), e la sua missione è preoccupata. Xiao Xiao: il corridoio della camera ospite al secondo piano ha un sapore di fumo, il letto è morbido, la gente sensibile alla schiena della spalla deve adattarsi. Non c'è negozio di bevande intorno. In linea di principio, è molto consigliabile soggiornare nel complesso per il pasto dell'hotel (prodotti buoni)."

"L'ambiente della M Gallery è molto esclusivo e tranquillo. La stanza è così spaziosa e confortevole. La cosa migliore è avere una vista perfetta sulla montagna Changbai! Le fonti calde all'aperto sono molto speciali. Il personale, dal servizio frontale al servizio di custodia, era molto amichevole e ansioso di accogliere le nostre esigenze, offrendo una calda ospitalità per tutta la nostra permanenza. Grazie al direttore, Alto Gloria per la grande esperienza. Rimarremo certamente qui se torneremo a Changbaishan."