Hotel con balcone a Fusong

I had memorable experiences of visiting Changbaishan west. The journey of stunning winter scenery from the bus then exciting snowmobile riding to the summit to see breathtaking views marked this stay as the best of my trip. As a non-Chinese speaking foreigner, the hotel staffs/receptionists were so kind and get me through difficulties and guided me step-by-step to get to Changbaishan. Hot springs bath was nice, breakfast was rich with fresh coffee while not many hotels offered. Location is just opposite the entrance of changbaishan ticket gate where you can beat the crowd to the mountain if you start early. Highly recommended for anyone who seeks comfortable of climbing Changbaishan, for foreigners you may just having a translator app then you will be fine.

I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.

已經是二次入住了，上次是23年的夏天，這次是26年的冬天，感受了不一樣的風景，酒店房間是很有東北味的大炕（加上大花被子），雖説是家庭套房衹能入住4人，其實睡10個人都綽綽有餘，冬天暖氣給的很足，晚上睡覺會感覺熱，第二晚自己把炕和地暖温度調低了睡起就很舒服，孩子每天睜眼就想出門玩雪，這下滿足了南方小土豆玩雪的願望啦

An Exceptional Stay of Warmth and Hospitality My stay here was, in a word, amazing. From the warm welcome to the heartfelt farewell, every aspect was defined by a level of personal care and hospitality that truly sets this place apart.The beautiful, peaceful surroundings provided the perfect backdrop. Stepping into our room, we were delighted to find it lovely, spacious, and wonderfully warm—a cozy and immaculate retreat after a day of adventure. Waking up to the provided hearty Chinese breakfast was a daily highlight, offering delicious, authentic flavors that fueled our days perfectly. However, what truly made our experience unforgettable were the owners. Their kindness went far beyond the expected. They were incredibly helpful with booking our activities, offering expert local advice. Most extraordinarily, they personally drove us to places in their own car, transforming simple logistics into cherished personal tours and conversations. This genuine, above-and-beyond service created a feeling of staying with friends or family, not just at a hotel. Overall, this is more than just a place to sleep; it's a haven of personal hospitality. If you are looking for beautiful comfort, fantastic food, and hosts who truly make you feel at home, look no further. I cannot recommend it highly enough and will absolutely return.

絕對令人驚歎的酒店，擁有俯瞰長白山的絕美景色，員工體貼周到，整體服務堪稱一流。特別要提一下劉增玉先生，他竭盡全力確保我們擁有一次完美的住宿體驗。我最早是在五月份來到這家酒店，當時是想先看看餐廳，目標是親眼驗證這裏的景色是否像大家所説的那樣驚艷。景色絕對沒有讓人失望（不過當時餐廳因活動而未開放）。那時酒店員工就已經非常熱心了，我也下定決心夏天要以住客身份再來一次。酒店的所有主要區域都能看到長白山（當然要視天氣而定，而這可能是個不小的變數），所有房間也都能看到山景（不過據説有些房間的視野可能會稍有遮擋）。酒店內的餐廳和其他設施或許看起來有限（比如沒有健身房，游泳池也比較小等），但餐廳的餐飲質量絕對遠超預期（如果不説它是相當驚艷的話，這點我會另寫評價）。游泳池雖小，但是恆温的，而且同樣能欣賞到絕美的山景。我們入住期間，有一羣我猜是美術教授和專業藝術家的人專程來此畫山（可見這裏的景色有多出色）。他們 apparently 為了這個景等了六天才等到（合適的天氣）。另外值得一提的是，雖然這裡有很多家庭和年幼的孩子，而且員工始終非常樂於助人、細心周到、儘量滿足需求——但酒店本身並不是專門為親子設計的。不過，如果能增設一些專門的小童區域之類，這個問題很容易解決。與度假區內的其他酒店相比，這裏離主要的度假區域和商業街也相對較遠（所以帶孩子的話會稍微辛苦一些）。從很多方面來説，這並不是一家適合帶孩子入住的酒店，而更像是一家適合帶你想與之生孩子的人、或者已經育有孩子的老伴一同前來的酒店。最後，我們購買的套餐性價比簡直超高。套餐包含了度假區裏的很多活動項目，我們在三天兩晚的時間裏根本用不完所有權益。所以，儘管這家酒店價格不菲，但搭配套餐後的性價比實際上非常出色。總體強烈推薦，尤其推薦各種套餐。絕對是一家必住的酒店，希望將來還能再來。 Absolutely amazing hotel with stunning views of Changbaishan, attentive staff, and excellent service all around. A special mention must be made for Mr. Liu （劉增玉）, who went out of his way to ensure for us a fantastic stay. I first visited the hotel in May to visit the restaurant and see if the view was everything everyone said it was. The view most certainly met expectations （but the restaurant was closed for an event）. At that time the staff was already very helpful, and I was determined to come back to visit in the summer as a hotel guest. All the main areas of the hotel offer a view of the mountain （weather conditions permitting, which can be a big if）, and all the rooms have a view as well （although apparently some rooms may be slightly obstructed）. Restaurant and other amenities within the hotel may seem limited （I.e. no gym, small pool, etc.） but the restaurant food was definitely much better than expected （if not just outright fantastic, which I’ll write about separately）. Pool is small but heated and offers again an amazing view of the mountain. When we were here, a group of what I believe were Art professors and professional artists came to draw the mountain （that’s how good the view can be）. They apparently waited 6 days for the right weather conditions. Another thing to note is that while there were a lot of families and young children here, and the staff was always extremely helpful, attentive, and accommodating - the hotel itself is not designed to be kids friendly per se. But that can be easily fixed if there are some dedicated kids areas, etc. It’s also relatively far from the main vacation areas and commercial street when compared to other hotels within the vacation area （so a little bit tougher for the kids）. In many ways, it’s not a hotel designed for bringing kids to, it’s more a hotel designed for bringing someone you want to have kids with or had kids with. Finally, the package that we bought was just amazing value. It included a lot of the activities in the vacation area and there was no way we could use all the benefits in the 3 days and 2 nights. So even though this is an expensive hotel, the value with the package actually is extremely good value. Highly recommend all around and in particular recommend any packages. Definitely a must stay and hope to be back again in the future.

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

Pullman is a picturesque hotel with beautiful landscape, trees covered in powdery snow look like marshmallow, deers roaming around 😍 Thank you for the lovely service, helping us with the activities arrangement & airport shuttle. Staff at breakfast lounge are helpful and friendly 🥰 some can speak English. Others can communicate with us through WeChat.

We were given a honeymoon suite. Very big and nicely decorated. However, the water in the shower cubicle did not drain well. Also, some leaking from the basin. We arrange an early morning taxi journey to Changbaishan north slope and the hotel owner requested the cook to cook something for us early in the morning before the official breakfast time. Very nice of her

We had an excellent stay at this hotel. The arrangements were thoughtful and well-coordinated, and the staff were consistently friendly and attentive. They also prepared a lovely birthday celebration for our children, which made our holiday especially memorable. We highly recommend this hotel. I would like to express our special appreciation to Lucia for her warm welcome call at the very beginning of our stay and for arranging our room upgrade. Her professionalism and support greatly enhanced our overall experience.

Everything is good but there is still room for improvement. The package come with ski ticket however should include free locker for people staying in the hotel. Dinner set menu for club benefit taste good but the meat portion is too less. Lounge overall is good but dessert selection for afternoon tea and happy hour are the same should have different selection. Everything is good and will be back again for ski next time.