Cerca Rifugio a Hakuba

The host was nice and helpful. The location was good, close to the bus terminal. The pictures shown on the link are not the same as what we have seen in the hotel. The room was a bit dusty and the hot water was running out in the middle of the shower.

Excellent location right at the base of Goryu ski slope. Old school style but affordable

Il Meteor Garden è situato convenientemente 5-7min guida dal principale villaggio di Hakuba. Uno di questi è che il principale caffè nel soggiorno non è aperto, quindi è necessario trovare altre alternative alimentari. Le camere e le strutture sono pulite e ben mantenute, l'unica questione è che non è ben marcato sulla mappa di Google, perché continua a puntare al ristorante che non è stato aperto e ci ha dato un falso allarme. Wifi non è il più veloce e non gestisce molti dispositivi che bene soprattutto quando si cerca di lavorare. C'è stata una certa confusione quando la prenotazione via Trip è stata in qualche modo truffata, quindi l'hotel non è stato in grado di contattarmi senza passare attraverso Trip così i messaggi sono stati ritardati. In generale è stato un piacevole soggiorno e tutti hanno avuto un bel tempo...

Poiché si tratta di una famiglia con molti letti, è molto adatta per i viaggi in famiglia. La colazione è buona, yogurt, tamagoyaki, ecc. ma non particolarmente ricca. Il traffico non è molto comodo, ma ci sono autobus nelle vicinanze del campo base, il numero è piccolo, anche il capo ci ha mandato due volte, persone molto simpatiche. È fantastico avere una macchina, l'ambiente è bellissimo e ci sono molti ristoranti. Si consiglia di vivere a Bafang senza auto.

Let me start with the good parts:  - The location is convenient, with lots of restaurants, cafes, and rental shops nearby. They also work with Hakuba Lion Adventure, so we got some great discounts for rentals.  - The room was very clean and well-equipped, they also have a dry room for snow gears.  - Breakfast was freshly made every morning, with a nice variety and really delicious food.   However, our experience was tainted by communication issues with the owner. Upon arrival, he realized we had come by car and immediately scolded us for not informing him in advance. He claimed to have messaged us about it, but we later discovered he was talking about *********** while we had booked via Trip.com. Since no parking was reserved for us, we had to use a nearby rental space for 1,000 yen per night. We accepted this, understanding that parking is limited during snow season. Until the third night, our car got stuck in the snow, so we went to ask for help. Instead of assisting us, the owner started blaming us again, saying he had already sent us a message telling us not to drive because of the heavy snow. But we were very confused because we double checked all our booking platform messages and emails there was NO such message at all. So before we checked out, we brought this up again and the owner just said, “Well, that’s not my fault, and I don't recommend booking platforms such as Agoda, Trip.com or *******”. This place is quite a disappointment. The location itself is great, and the breakfasts were amazing, but the owner’s attitude completely ruined the experience. To make things even more frustrating, the owners speak Mandarin (as does one of us) and a bit of English, yet the owner insisted on speaking Japanese, fully aware that we didn’t understand it. It almost seemed like he was pretending to be Japanese. If you’re expecting authentic Japanese hospitality, this is not the place. I genuinely liked the place and even considered staying for a week to work remotely, but the owner’s behavior made that impossible. Who wants to be scolded multiple times during a vacation?