Hotel vicino a Chiesa Do Carmo, Porto

From the moment I landed, I knew this stay would be special. I was collected from the airport in a luxury Jaguar , (completely free) and transported again at departure, including complimentary trips to and from the city centre. Actual VIP treatment from start to finish .... something I have never experienced anywhere else. Because my flights didn’t match standard hotel times, the team kindly allowed early check-in and late check-out at no extra cost, which took away all travel stress and made my stay even more comfortable. That flexibility meant everything to me. Every single staff member was amazingly warm, professional, and genuinely caring. Although I sadly didn’t manage to catch the names of the wonderful ladies at reception, they were absolutely incredible and deserve huge praise. Special mention to Tomas — such a professional, friendly, standout member of the team. I later found out his birthday was on Thursday 4th, and I wish I had the chance to say Happy Birthday before I left! The location is perfect — close to shops, cafés, and restaurants, making it easy to explore Porto while still enjoying a calm, comfortable stay. The room was immaculate — spotlessly clean, cosy, and beautifully prepared. And the amenities were next-level: Mini-bar, tea and coffee station with kettle, plush slippers, bathrobe, bottled water......everything thoughtfully provided. I was welcomed with a welcome drink on arrival, and a fresh fruit tray waiting in my room. Nothing felt standard, everything felt intentional. What truly sets this hotel apart is the attention to detail. There is a clear sense of care, love, and purpose in every interaction and every small touch. You’re not treated like just another guest , you are genuinely looked after. I honestly cannot fault a single thing about this stay. Hotel Jaguar Porto combines luxury service with real warmth and heart, a rare find. If you’re heading to Porto and looking for an experience that goes far beyond accommodation, this is THE hotel to book. 100% recommended. I will absolutely be back. ✨👏

La stanza è particolarmente calda. La colazione è molto calda, soprattutto per tutti soli, in una scatola di legno. La stazione ferroviaria è vicino a un passo. La posizione dell'hotel è conveniente ovunque.I piccoli partner di corsa non sono comodi. La ricetta di Chen Jiang è molto calda e prende cura di tutti i tipi. Loda il servizio dell'hotel 👍

Last year I had the most wonderful stay at Menina Colina, and was excited to return. Unfortunately I now wish I had reserved elsewhere, as it has been nothing but a disappointment. Prices are so much higher than a year ago, but I thought I got what was a good deal on the garden room. Turns out it is greatly overpriced for what is offered, as it has none of the exquisite design or attention to detail that the interior rooms have. It also seems to be neglected in terms of maintenance. The coffee machine was leaking, and after reporting it, it was made out to be my fault as I was using it incorrectly. I had to physically show a member of staff the leaked water for them to agree to replace it. I was really annoyed that they felt that they needed to demonstrate to me how it works rather than just replacing it immediately. The next disappointment was that the room was initially not serviced at all, and no explanation was given. When you are paying $165 for a mediocre room (not even including breakfast), one would at the very least expect the bins to be emptied. The bathroom also had a terrible smell that permeated the room, and mosquitoes were a problem too. Management did offer me lunch or attendance of their fado show, but none of these arrangements fitted into my busy programme. I thought a small financial compensation would have made more sense. That did not happen, and nothing further was mentioned or discussed on check-out. The final issue was the online check-out which they require. When I tried to complete it, my bill was for my entire stay, although 3 of the 4 nights had already been paid months in advance. So my conclusion is unfortunately that Menina Colina’s standards have dropped significantly, and that it is overpriced for the lack of attention to detail that is evident in several areas.

Davvero un posto accogliente, sicuro, pulito e centrale. Nota di merito per il personale davvero cordiale

Ottima posizione, buona colazione e piccoli dettagli come acqua e tisane in camera e un buon asciugacapelli.

One of the Best Serviced Apartments We’ve Stayed At This was easily the best serviced apartment we’ve stayed at recently. All the facilities were brand new, and the cleanliness—especially in the kitchen and bathroom—surpassed even some 4-star hotels. Everything we needed was provided, and the interior design was excellent. The bed was also very comfortable. Great location, great price, great amenities. Here are a few potential downsides that might matter to some guests: • The internet was very slow. The Wi-Fi signal on the second floor was the strongest, so we used that, but it was barely sufficient for even checking emails. It felt as if the connection was intentionally throttled. If you need stable internet for work, tethering through your phone might actually be faster. • No elevator. Our unit was located on the second floor, and we had to carry about 30kg of luggage up the stairs ourselves. Even a small, old-fashioned lift would have been a huge help. • Noise from upstairs. Although the apartment was newly renovated, the flooring is still the original wooden structure, so noise from the upper floor can be heard. We were tired enough to sleep through it with earplugs, but sensitive guests should take this into account. Booking the top-floor unit might solve this issue, though that means climbing even more stairs. • Early check-in confusion. We had requested an early check-in, but it wasn’t communicated properly. As a result, we had to drop off our luggage at the YOUROPO office, which is about a 6–7 minute walk from the apartment. I wonder if we could’ve left our luggage directly at the property if the message had gone through properly—perhaps someone from the team could clarify? Despite these minor issues, I would still give this property a full 5 stars. If we visit Porto again, YOUROPO will be at the top of our list.

La stanza è molto bella e pulita. Il personale è amichevole e utile. E 'facile camminare al centro della città. Il mio marito e io sono molto soddisfatti del Renaissance Porto Lapa Hotel.

We had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay. One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep. Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience. Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel. The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal. Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!

Il minimo che si aspetta da un hotel a cinque stelle è stato un buon servizio e senza linea pulita. Abbiamo soggiornato qui per 5 notti e non hanno cambiato il nostro letto, anche se è stato scritto che lo cambieranno ogni 3 giorni, nessun riempimento di acqua, nessun riempimento di tessuti e caffè e tè dovevamo chiederlo. Al dipartimento frontale non si accolgono nemmeno quando passate, non mi è stato permesso di essere accolto, ma lo comparo con un altro hotel dove sorride sempre.  Da parte positiva, il cibo nel ristorante era davvero buono e le bevande al bar erano molto gentili e attenti anche coloro che lavorano. Vorrei anche lodare Fabrizio che sempre sorride e ci aiuta con il nostro bagaglio quando ci accorgiamo e ci accorgiamo.

L'hotel ha sia pro che contro. La posizione non è delle migliori per visitare la città, dista circa 10 minuti a piedi dalla metropolitana più vicina, poi poche fermate dalle principali attrazioni, il che può essere scomodo soprattutto in caso di pioggia. Il lato positivo è che si trova proprio accanto a un vivace mercato/area ristorazione con molti spuntini locali, e c'è persino un supermercato all'interno. Il personale è stato molto gentile, parlava un buon inglese e mi ha persino offerto un vassoio di benvenuto con frutta e crostatine all'uovo, un tocco di classe. La camera in sé era più bella delle foto: spaziosa, molto pulita, con cassaforte, armadio e bagno e WC separati. La colazione era abbondante e varia, anche se la selezione era sempre la stessa ogni giorno. Alcuni aspetti negativi: il personale delle pulizie è entrato nella mia camera due volte mentre ero dentro (una volta la mattina presto mentre dormivo, e un'altra volta mentre ero in bagno). Avranno anche bussato, ma mi sono comunque sentito invadente. Anche la disposizione delle finestre era scomoda: la mia camera si affacciava sulla hall, quindi ho dovuto tenere la tenda chiusa per tutto il soggiorno per privacy, il che ha reso la stanza buia. Nel complesso, è un hotel confortevole con un personale eccellente, ma la posizione non è ideale se si desidera essere vicini alle principali attrazioni. Se il prezzo è buono rispetto a quelli in centro, allora potrebbe essere una buona scelta, dato che i taxi per il centro costano circa 5 euro a tratta. Altrimenti, probabilmente la prossima volta sceglierei un hotel in zona più centrale.