Mercure Porto Centro Aliados

I will definitely come back here again!! i love the interior and also how convenient it is to everything in the city!!!

The location is very centralised, making it extremely convenient to walk to the nearby attractions. We got upgraded to a room with a balcony which was lovely, and everything else about the room was just about perfect too. Super well upkept, maybe cos it’s relatively new too but the bathroom was very clean with zero mold spots. Water pressure was strong while the wifi and aircon / heater worked well. The only con was that the basin seemed a little choked with the water going down pretty slowly, but it wasn’t a major issue for us.

My mom and I had an amazing stay. The room was very clean and comfortable. The breakfast was delicious. The staff were very friendly and helpful. I would definitely stay here again.

Very clean room located in central location, easily accessed to anything. But the room is quite small, barely has enough space to walk with 2 large suitcases.

The hotel is dead centre of the city. Room is spacious and could easily fit 2 luggages.

Hotel is located at the Heart of Porto and accessible to a lot of attractions. The rooms has a terrace that offer a nice time to sit down, Drink some wine and reflect the day’s activities! Plus plus

The hotel prearranged a Handicap room for us, which we did not request because we are NOT disable with no garden view on the basement level. When we requested to change our Handicap room (room# 09) the bald headed male receptionist with a beard refused our request with a bad attitude with no explanation. Our reservation is booked two months in advance for our October visit to Porto and it's non cancel. We don't want any confrontation in a foreign country when we don't speak their language. I felt helpless and trap; this is what you get for a US$200 per night hotel room. After a few hours later the hotel called (again with attitude)to let us know they will change our room to room#013 next day after 3pm. This room is smaller and the window is facing a wall (no garden view), no sun light and we felt unsafe because there's a public walkway in front of our window. This hotel failed to takes responsibility for their mistake. It made us feels UNWELCOME. I think the staffs at this hotel should takes some Hospitality classes. DO NOT BOOK THIS HOTEL IN PORTO, PORTUGAL!!!!!

Fantastic stay at this friendly hotel. Good variety of breakfast food - nice small portions of cooked, fresh fruit and baked items. Comfy bed in clean room. And very good location. We will be back

Very nice hotel in great location very good breakfast, isn’t so happy with reception staff they help slot specially the man in afternoon shift, I recommend it for everyone