Hotel vicino a Palazzo Temple Newsam, Leeds

L'hotel è in una posizione molto conveniente, e la camera era comoda. Ho prenotato una camera di Re con vista sulla città, che era annunciata come situata sul 6o o 7o piano. Tuttavia, non è stato il caso quando sono arrivato. Anche se questo non mi ha disturbato, penso che l'elenco avrebbe dovuto rendere più chiaro per evitare confusione. Il personale era in generale a posto, ma il servizio clienti era un po'inconsistente a volte.

We arrived by train so it was crucial that it was literally a few minutes walk from the railway station and it was in the city centre which was ideal for us. Gino D'Acampo restaurant was good quality at reasonable price. Room was spacious and quiet. It had a safe, large TV, tea/coffee, refrigerator, walk in shower (no climbing over a bath) Minimal contact with staff but where we did interact they were pleasant, polite and helpful.

Ottimo per visitare la città. Ottima colazione

Lovely overnight stay at Queens for a concert in the city. Location is ideal (attached to the train station). Excellent, friendly staff. Did online check in before arrival which made it quick and simple to collect key card from the reception. The room was spacious and clean with everything you’d need. Limited noise from outside even though the hotel is slap bang in the city centre. Would stay again.

This was mine & my daughter’s second visit to the hotel, the first time was excellent on all counts.  This time sadly the breakfast wasn’t very good, the sausages, eggs & hash browns were luke warm & tasted like they had been sat there for quite a while, so we ended up leaving that food.  Also, sadly, the two coffee machines were out of order so we just had to have instant coffee. Our room was lovely & spacious though & the reception staff were nice & friendly.  The hotel is in a good location for walking into the city centre.

Great location,very quiet peaceful area beautiful room and very clean I lived it . But my stay would have been better if everything had gone smoothly I Just had a problem with the hotel asking for a deposit and not accepting cash for it , I do understand policies are different but after a 12hour flight plus 3 hour train ride all I needed was to get my room and rest but I had to sit for over 20 plus minutes trying to figure out what to do with my situation.I suggest they should be more accommodating and attentive to different situations and customers circumstances rather than just saying we don’t accept this and not willing to find a solution to help. Later on after about 30 minutes or so a very nice friendly manager came to my rescue and found a solution .which could have been done in the first place than having a customer wait for long because someone else is not willing to budge and understand a situation and find a solution.

Hey guys! I’m writing a review to inform everyone before they booked this place! Leonardo hotel is really good considering its close to the city and the room is quite clean. However please do come prepared to bring your own amenities. I’m talking about your own toothbrush, toothpaste, body lotion, etc. The hotel won’t provide you with any of that, they have it in the hotel but they cost roughly £3 pounds each! If you forgot your essentials i suggest you go check out boots or superdrugs to buy some stuff! The breakfast is okay though. £14 per person.

Great location for a hotel, in throwing distance of the train station. But of wear and tear on car paet in room, and decor could do with modenising. But comfy bed, good shower and clean

Good staff and food; however, the hotel is now looking quite shabby in places - worn carpet and stained bathroom fittings. Note, soft beds and no USB Ports.

Good front office team and very helpful throughout my stay. I accidentally left my suit behind, and I hope they will kindly arrange to send it back, as I have already organised the postage. Overall, a really good team. A special mention to the chef in the kitchen, who clearly enjoys looking after guests and making sure everyone is well fed. Great service and a lovely team.