Harbin: i migliori hotel a 5 stelle

We were delighted to find that our room was spacious and provided ample space for us to relax and unwind. The reading lounge in the room was a lovely addition, allowing us to enjoy some quiet reading time. The bathroom is spacious and clean. The check-in staff were friendly and willing to assist us with any inquiries or requests we had. The helpfulness and courteousness made the check-in process smooth and welcoming. Convenient Location: The hotel's location was truly advantageous, as it was within walking distance of Zhongyang Street, which is known as Asia's longest pedestrian street. This central location allowed us to easily explore and enjoy the vibrant atmosphere of Harbin. The inclusion of breakfast buffet and afternoon tea was a delightful addition to our stay. The hotel offered a decent selection of food during both meals, ensuring that we had a satisfying start to our day and a pleasant afternoon treat. Staff at the restaurant were always attentive and ready to assist us. They provided excellent service and ensured that our dining experience was enjoyable. Their attentiveness added an extra touch of warmth and hospitality to our meals. City Tour Arrangements: We were pleased to discover that the hotel had a local tour arranger at the lobby near the reception area. Ms. Tong Tong, the tour arranger, proved to be extremely helpful in organizing a private car for our city tour. She ensured that our preferences were taken into account and made valuable suggestions for places to explore. Professional and Polite Driver: Our driver for the city tour, Mr. Gwu MiAn, was exceptional in his professionalism and attentiveness. He took us to the places we wanted to visit and made sure we were comfortable throughout the journey. His kind and polite demeanor, coupled with his provision of water to keep us hydrated, added an extra level of comfort to our city tour. Overall, our stay at was memorable and enjoyable. The spacious rooms, clean bathroom, helpful check-in staff, convenient location, inclusion of breakfast buffet and afternoon tea with decent selections, and the attentive restaurant staff all contributed to a positive experience. We highly recommend this hotel to anyone visiting Harbin and seeking a comfortable and convenient stay.

優點：酒店位置好，距離地鐵很近。大堂門廊都很氣派，裝潢有歐式特色，聖誕氛圍濃厚，電梯裏有需要刷卡安全設定。有大堂服務人員，辦理入住及退房也很高效。酒店裡有多個餐廳，周圍也有很多好吃的，特別是馬路對面的千紙鶴烤肉烤鰻魚非常地道。酒店前台服務優良，房間給免費升級較大的房間，打電話有前台及客服及時接聽、處理應對高效。房間裏是歐式風格，各種設施齊全，感覺客房服務也是比較成熟細緻的。有浴衣浴缸淋浴間一次性棉拖鞋，洗漱用品質量不錯。從窗户看外面的街景視野開闊，有晨光和夕陽時特別漂亮。 缺點：房間裏温度特別高，估計接近30度，被子太厚，後來我們衹好把被子取出來，衹蓋單層被子套就行，實在是太熱了，影響睡眠。床墊太軟，枕頭只有薄軟的沒有麥秸硬一點的，枕一層太低二層太高，不舒服。設施有些陳舊，可能是地毯的原因，從外面一進門就明顯有味道，呆一會兒也就適應不覺得了。電視機較小，馬桶不是智能的，衞生間有點侷促，紙巾盒位置尤其不方便使用。吹風機非常小，水盆下面的位置設計的不太合理。

We spent three nights in this hotel and found it to be a little further from everything we wanted to see and do, but that did not make our stay any less pleasant. The staff were attentive and incredibly friendly. The hotel looks out on a lovely pond that is frozen sold in winter and covered with a thick layer of snow. A perfect playground for young and old alike. Catching a Didi from the hotel is also fairly easy as it isn’t stuck right in the centre of the ice festival activities.

La prima volta che andavamo a Harbin, il servizio qui andava di sopra e di là, ogni volta che tornavamo in camera, il nostro letto era fatto e i nostri vestiti erano freschi lavati. L'hotel non poteva avere una posizione migliore, proprio nel cuore della strada di Harbin. Il personale era piacevole e attento, ci salutava sempre al mattino. Il colazione al ristorante era bello, non molto occidentale, ma comunque bello.

Un hotel internazionale di fama, tutto è fantastico, ma il prezzo della camera nella zona nord-est sembra estremamente alto. Ho avuto qualche problema con il mio hotel pre-riservato Haute, quindi ho deciso di rimanere con Ritz per alleviare la mia tensione. Al check-in a Ritz, la ricezione mi chiese quale era il momento per pulire la stanza, anche se io rispose alle 10:00, non mi aspettavo che mi avessero colpito la porta a destra, e questo mi ha dato la pressione di lasciare la mia stanza per loro. Forse non basta clienti in hotel? Anche il personale dell'hotel mi ha mandato 4 bicchieri di bevanda dolce una sera?? Sarei molto felice se mi potessero dare una bottiglia di Kvass, tutto appartiene a Harbin.

Posizione! Metro Line3 attraversa la strada, meno di 100m. Il servizio 5 stelle, molto pulito.Il pulitore della stanza ha fatto un buon lavoro.Il portatore (Geoff) ha aiutato mio figlio a portare il nostro bagaglio al lift della metropolitana, molto utile. I servizi sono buoni, mio figlio ama la sala da giardino e la tavola da piscina.Il personale (Tina) del terzo piano ha presentato le strutture per noi quando siamo arrivati al piano. Anche lei ci ha ricordato di indossare di più se vogliamo andare a ghiaccio e il mondo della neve, molto amichevole. Buona colazione, tutti i dipendenti sono professionali. Speciale raccomandato pepe congelato se ti piace espresso di ghiaccio.

Love the room is great everything was good i enjoyed the breakfast there were a lot of different selections it was yummy one thing I didn’t like is that I had to go downstairs every time I ordered a delivery Mabey we can do a bit upgrade on that. Also the dress code for guests in the dining hall need to be addressed this is a 5 star hotel I don’t need to see people wearing robe with nothing under it with the room sandals is just not cool. However I did see people talking to them about it asking them to change but it took a while. Other than that It was a wonderful experience and I’ll b back sometime soon and hopefully will see some more upgrades?

The rooms were really old，but staff was friendly and supported as much as they can. The staff was very supportive, child friendly and super fast. I was really impressed. Special thanks to Ms Nalisa Ni- she is amazing. One comment for the hotel,They really need to renew the rooms,Especially the AC,It smelled of mould or something similar

Ho avuto un tempo sorprendente, naturalmente Sofitel non si disapprova mai! 💜 Le strutture erano fino a coppia, il cibo era eccellente e il servizio era di prima qualità. Tutto era piuttosto impressionante, dalla pranzo all'interno alla fitness. La stanza era decorata gratuitamente a mia richiesta e i bagni erano ragionevolmente prezzi.

Molto belle camere e buon colazione. Posizione un po 'in mezzo a nuovi siti di costruzione della città. Il centro commerciale a 10 minuti a piedi è grande per shopping e ristoranti. Il ristorante dell'hotel ha offerto solo colazione, ma era ok per ordinare consegna. L’hotel è leggermente strano nel fatto che sembra anche essere un hotel di soggiorno neo natale con molte infermiere e familiari che si appesantino nei corridoi a tutte le ore della notte. La questione principale con le camere era che erano 28 gradi C e non c'era modo di raffreddare leggermente per poter dormire bene. L'apertura delle finestre non ha aiutato e l'aria condizionata dell'hotel è stata comprensibilemente progettata per riscaldare la stanza - forse qualcosa che possono pensare. Bello hotel e un buon soggiorno - non dormivano bene.