Hotel in zona VinKE & Vinpearl Aquarium Times City Ha Noi, Hanoi

The amazing service I received from all the staff at the Splendid Premium Hotel, was absolutely fabulous. Every little detail has been thought of & their personal concierge team made my first few days in Vietnam feel so special. Ms Van in particular was amazing & attentive. She even packed a lunch box of fresh fruit, water & Vietnamese coffee to take on my journey to my next destination. I always felt safe & the hotel was central of the Hoan Kiem lake in the Old Quarter. The breakfast was delicious, as were the cocktails from the rooftop bar & Swimming pool. The pool area is so amazing. i would highly recommend staying here if you are a couple looking to explore the beautiful area of hanoi !!

Hanoi is a great destination for anyone interested in far East. Its history, beautiful nature, and wonderful people offer travelers a wonderful experience. Our hotel made the experience far more enjoyable and memorable. La Siesta is in a great location to get a good sense of daily life in Hanoi. I suggest getting a room with balcony if you can. The breakfast is elaborate with many options to choose from and rooms are quite clean. There is also a good size heated pool though I would have liked it a bit warmer. But the best part of our stay at the hotel, was the staff. Everyone was so welcoming and greeted us with a smile every time. If we needed to find a place to see, they would take time to look and share their suggestion. For us, with no prepackaged travel plan, this was great. They arranged some of the activities for us and they all turned out great. The food tour is a must with a knowledgeable tour guide. The hotel arranged the entire thing. I would certainly go back.

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.

Sono stato qui per un mese come volontario regolarmente in una comunità residenziale nelle vicinanze di Van Canh. È stata una grande esperienza. Ho avuto alcune camere diverse quando ho controllato per andarmene per un lungo fine settimana, e poi ho controllato di nuovo. È molto confortevole e piacevole, situato nel quartiere antico. Puoi facilmente camminare fino al lago Hoan Kiem, alla prigione Hoa Lo, ecc. E è proprio vicino alla strada Train, per vedere che arrivano i treni! In una nota più pratica, c'è un Circle K sotto il blocco per qualsiasi cosa si possa avere bisogno, e un lavandino vicino alla porta che fornirà i vostri vestiti alla reception del vostro hotel. Ci sono bar e ristoranti proprio fuori, e la porta addietro è la Porta dell'India, gestita da sorelle Rohit e Neha, con stupendo cibo e servizio! Tutti i membri del personale dell'hotel sono molto personali e utili. Mi piaceva vedere loro ogni giorno mentre andavo al lavoro. Ci sono i bagni forniti, quindi non uscirete mai, e ogni ospite riceve 2 bottiglie d'acqua al giorno come parte del loro soggiorno. Tornero' la prossima volta che sarò volontario.

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.” 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

Stavo qui per 2 notti in una camera Deluxe e mi sorprendeva la vista della città, e i servizi offerti. La stanza era super spaziosa con cucina completamente attrezzata e frigorifero. La colazione era così bello e fresco. Il pasto leggero al 17° piano, alla fine della serata e del pomeriggio, era assolutamente fantastico. I miei complimenti a Lap, il manager del ristorante 17th-floor (mi scuso se ricordo il suo nome sbagliato), per la sua calda ospitità. Certamente il migliore del meglio!

Questo è un piccolo hotel di proprietà della famiglia. Ci siamo prenotati una camera con due letti, ma inizialmente ci sono stati offerti una con una letto. Dovevamo chiedere un cambio di camera, che potrebbe accadere spesso da recensioni di altre persone. La camera con due letti era un po’ grande e pulito. Le strutture erano di base. Il bagno era un po' difficile: non osavamo fare una doccia, ma il mio bambino ha detto che era tutto a posto. Il bagno non aveva problemi. L'acqua calda era facile da raggiungere. La colazione è stata personalmente cucinata e ben preparata con uova, pane burro e alcune verdure (tea è bella), e la famiglia sembra crescere un gregge di galline. Molto presto al mattino dopo le 6 o anche prima, un grilletto si è crollato per circa due ore ogni 30 secondi, e dovevamo stare alzati. Beh, è natura e non ho lamentele su questo. L'hotel si trova in un grande campo aperto dove il gregge di pollo e i cavalli si godono del pasto. Il migliore è che siamo riusciti a camminare verso l'hotel e ci sono voluti circa 15 minuti dal terminale internazionale, anche se è stato un po' tradizionale lungo il cammino. Non c'era niente intorno all'hotel. L'aeroporto di Hanoi, a differenza di Saigon, non ha niente nel quartiere. Penso che per una notte, questo hotel potrebbe essere ok e. per voli precoci.

L'hotel è ideale per un soggiorno di 1 notte se si dispone di un volo mattinale da catturare, grandi camere con bagno privato. L'aeroporto è molto vicino per raggiungere a piedi - l'aeroporto internazionale è a 10 minuti a piedi e l'aeroporto interno è a 20 minuti. Non molto da vedere, fare o mangiare nella zona, quindi non consiglierei più di una notte.