Hotel in zona Trung Hau Pagoda, Hanoi

The hotel is a bit far away from the city centre but taking grab can solve the problem. The staff were very friendly and helpful. They offered us an early check-in as we arrived a bit earlier than expected. Calling grab from the hotel was easy as many drivers dropped off customers at the hotel. The hotel room was spacious and clean, however the sound proof was not up to standard. We heard really loud noises from outside during midnight. The view was great with the lake.

It is probably one of the best Novotel I have stayed over the past years. Most notable are the people-- from the reception to restaurant , everyone are courteous and willing to help and sincere, and English are generally sufficient which is a great help. The TV channels are very complete from CNN, HBO, BBC, CNBC, BOX which are even better than some 5 star hotels. The breakfast collection are very wide, and fruits are yummy , which is a great way to start the day. During my visit , the restaurants in the hotel are not crowded at all, and so dining is very comfortable and allow ample distancing between tables. The dinner on roof top restaurant is great value for money --- VND 499 K for a quality BBQ buffet with proper beef and seafood. Rooms and bedding are very clean. Location is on busy street but quite a number of small restaurants and coffee shops within a few minutes walk. The only aspects for improvement-- due to language , it would be great to have a doorman at the main entrance to help with giving directions to taxi drivers to ensure no miscommunication; and the room lighting can be enhanced by placing a floor lamp next to the study table to facilitate reading ; and finally the hotel name sign on the street front is too small for drivers to spot the name .

Este hotel está muy cerca del barrio de las embajadas, mucho más tranquilo que el casco antiguo. Se ve bastante nuevo y por tanto reservamos directamente con el establecimiento a través de email (enero 2023) una suite especial del piso 9º (planta noble hasta donde llega el ascensor). Un dormitorio amplio con cama grande (bien de colchón y sábanas), armarios, perchas, ventanales a la ciudad, mesillas, a.a. y tv satélite. Al lado, una sala de estar amplia con muebles, un sofá no muy grande (en las fotos se veían 2 sofás), otro a.a. y otra tv también satélite, un espacio de cocina con frigorífico grande (agua de cortesía) y precio normales. Un buen baño, moderno, amplio, con encimera y amenities, muy buenas toallas y ducha grande con mampara, presión de agua normal y ventana exterior. Bien de limpieza (diaria) y buen wifi. Recepción y zonas comunes suficientes. (2 ascensores y piscina interior). Personal amable. Check-in a las 12 (igual que el check-out). Al principio querían darnos un ático del piso 11, pero nos negamos porque son más pequeños y el ascensor no llega a ese piso. La zona de desayunos es muy pequeña (solo 3 mesas) y tuvimos que desayunar en una de las mesas de recepción (mesas redondas muy pequeñas, pero al menos separados del resto por el tema COVID). Un bufet no muy variado (huevos/tortillas a petición) y no muy bien presentado, además de repetitivo (fruta escasa y solo pan de molde). Si algo se terminaba, había que pedirlo a la camarera, aunque no tardaba mucho en reponerlo. La calle Doi Can es algo estrecha y con tráfico intenso, llena de restaurantes y tiendas, pero el hotel se retranquea de forma que los únicos ruidos que llegan al piso 9º son los ladridos (conitnuos y muy molestos) de los perros de las cercanías. Por otro lado, en esa misma calle tiene parada el bus nº 9, que por 7.000 dongs (unos 30 céntimos de euro) te lleva directo al lago Hoan Kiem en pleno centro (y vuelve por el mismo camino) en unos 20 minutos. El hotel está a minuitos caminando del complejo del mausoleo de Ho Chi Minh, Pagoda del Pilar Único, Museo de Historia Militar, Ciudad Imperial, Palacio Presidencial y Templo de la Literatura. Transfer al aeropuerto por unos 12€. En resumen: un buen apartamento en una buena zona tranquila (mejor que en el caso antiguo), por un precio ajustado para la calidad ofertada (1.100.000 dongs por noche con desayuno, es decir, unos 43€), si bien los desayunos pueden mejorar bastante.

Location is in the center of touristy places, room is big, clean, has balcony. Breakfast is ok, got some public space to sit, many solo travelers. Reception very friendly, polite and helpful.

Grande hotel boutique.Abbiamo aggiornato in una stanza di luna di miele per avere un po' più di stanza e finestre. Il personale si è sentito molto bene e amichevole - gridando a Hoang e Anne, che erano favolosi e la loro allenatore, che aveva poco inglese, ma sempre un sorriso grande sul suo viso. Abbiamo trovato la sua pulizia e in un posto molto bello, tutto era a pochi passi da qui, il lago, il mercato notturno, la prigione, il treno e le strade della birra. Hanno organizzato il nostro aeroporto per prendere non molto più che un taxi sarebbe stato. Il colazione incluso era piuttosto basso, ma penso che fosse adeguato al prezzo. Eravamo felici di avere un uovo cucinato o un po' di tosta o a volte andare a uno dei tanti caffè per un caffè tradizionale e croissant come è così economico.

Il servizio 5 stelle, tutti i membri del personale sono gentili e sorridenti tutto il tempo, delizioso colazione, soprattutto Beef Pho. Calmo e super pulito, sarei sicuramente rimasto qui di nuovo.

We enjoyed our stay at this hotel. Tony and the team assisted us with great hospitality and care. Great thanks to Tony.

My recent stay at Marina Hotel was generally satisfying. Its location proved ideal for exploring the Old Quarter on foot, despite some street noise, which is common in this area. While the hotel maintained satisfactory cleanliness with daily room cleaning, our accommodations showed signs of wear, slightly detracting from the experience. The reception staff's fluency in English. Overall, Marina Hotel presents a decent option for visitors to the Old Quarter.

Uno dei migliori hotel nella vecchia zona di Hanoi. L'hotel è di prima classe nella vecchia zona di Hanoi, e il suo servizio è grande! Il spa è fortemente raccomandato per alleviare la lunga stanchezza di volo. La piscina ha una vista perfetta al lago Hoà Kiếm, soprattutto di notte. La posizione dell'hotel è invincibile.Abbiamo avuto una splendida esperienza di soggiorno in questo hotel 5 stelle.

Thank you very much for taking care of me!!! Mr Anh at Fronk Desk was very polite and helpful finding my padlock which was lost at hotel lobby, after 10 minutes he got it back and send to my room. The hotel is clean, have nice breakfast and very close to the oldtown I will recommend to my friends and family, thank you and keep it up 👍