Hotel in zona Nguyen Cong Thai temple, Hanoi

Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year. The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious. The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.

Thank you very much for taking care of me!!! Mr Anh at Fronk Desk was very polite and helpful finding my padlock which was lost at hotel lobby, after 10 minutes he got it back and send to my room. The hotel is clean, have nice breakfast and very close to the oldtown I will recommend to my friends and family, thank you and keep it up 👍

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

Ho avuto meno di 24 ore a Hanoi, quindi la posizione era cruciale. Questo posto è perfetto. Nella tranquilla piccola strada nel cuore di tutto ciò che non poteva essere più perfetto. Lily è sorprendente! Così utile. La stanza era perfetta con un letto super comodo. Così pulito e gentile. La doccia era bella e calda anche. A un prezzo così economico, folle!!! Cosa altro puoi chiedere!!

來河內出差訂的酒店，每個工作人員都很熱情，服務態度太好了。微笑服務貫穿始終。 入住時有酒水糖果，還有細緻的解説附近景點的路線、餐廳營業時間等等，還會送露台吧的免費酒水一杯，可惜這次沒機會體驗skybar。 餐廳每天的早飯都不一樣，種類還算多，吃了四天也不會膩。 我們三人出差訂了家庭房，面積挺大的，衞生也很好！每天出去和回來，前台都會和我們打招呼問候，很愉快的入住體驗。

Ok, so the room was beautiful and what was expected. Great tv access, Netflix, apple tv etc. great house keeping staff. The rooftop pool and the bar area lovely, but that is where the nice Bits stop. The level of service Besides housekeeping was below par. Many basic mistakes made in both reception, dining room for dinner and also at the rooftop bar. Rooftop bar does NOT have a happy hour, so this is false advertising. They give you a few crisps, and the drinks are nearly double the price of everywhere else. Couldn't make a Singapore sling, as no cherry liquor, and when I ordered a Mai Tai, what was received was not Mai Tai. Also if they didn't understand something they just wouldn't reply, and I would think I had something coming. One bartender and two supervisors, C'mon on. We also had two nights at the restaurant for dinner, where 3 of us had starters, mains, wine, cocktails etc, so spent a lot. First night was great, but second night, 5th of March was horrific. 4 staff on, and by the way we were the only table there. It felt like we were in a local shop, as the staff just watched us, and talk about over servicing.I would hate to see the service, if even 25% of capacity. I would be getting rid of half of the staff, and actually providing some basic training to them, including how to provide good service, without over servicing, including some basic English skills. The hotel we stayed at previously for one third of the price, had much better service. Summary, lovely room, but definitely not the service to match. Very disappointed.

Di recente ho soggiornato in questo meraviglioso hotel mentre viaggiavo da solo e non potrei essere più felice della mia esperienza. Nonostante fosse un piccolo hotel, la camera in cui ho alloggiato era sorprendentemente spaziosa e perfettamente pulita. La posizione è assolutamente perfetta, situata convenientemente vicino a un vivace mercato notturno e a numerosi luoghi di viaggio popolari. Ha reso l'esplorazione della zona locale un gioco da ragazzi e ha aggiunto tanta comodità al mio viaggio. Uno dei momenti salienti del mio soggiorno è stato il proiettore nella stanza. Ha aggiunto un tocco unico ed emozionante alle mie serate e ha reso il mio soggiorno davvero memorabile. Sicuramente mi ha fatto battere il cuore di gioia! Inoltre, la camera era dotata di una cucina completamente attrezzata. Questo è stato incredibilmente utile perché potevo preparare facilmente pasti semplici, come i noodles, ahah! È un servizio così premuroso per i viaggiatori che preferiscono la possibilità di cucinare. Inoltre, tutto il personale era eccezionalmente gentile e disponibile. Hanno fatto di tutto per assicurarsi che avessi tutto ciò di cui avevo bisogno e mi hanno fatto sentire davvero il benvenuto. Nel complesso, ho avuto un'esperienza eccezionale in questo hotel e lo consiglio vivamente a chiunque. Pieni voti da parte mia!

L'hotel in cui ho soggiornato il primo giorno era nel centro storico. Il ragazzo alla reception è stato molto gentile. Mi ha dato una mappa e mi ha aiutato a indicarmi come trovare ristoranti e quali attrazioni raggiungere. C'erano anche dei deliziosi marmellate e tè di benvenuto. Anche la colazione in hotel era ottima. È piuttosto ricca, ma la base della zuppa degli spaghetti di riso è Tom Yum Goong, che è un po' piccante. Gli anziani a cui non piacciono i cibi piccanti non osano provarli Esso! La piscina è molto piccola, quindi dai un'occhiata!

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.