44 P. Lý Thường Kiệt, Trần Hưng Đạo, Quan Hoan Kiem, Hanoi, VietnamDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
142 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(142)
Recensioni positive(135)
Recensioni con foto/video(37)
Soggiorno meraviglioso!(33)
Posizione ideale(25)
Camere magnifiche(22)
Ottima colazione(22)
Ottimi servizi(15)
Posizione conveniente(11)
Camere ampie(7)
Trasporti comodi(5)
Recensioni negative(7)
Wan Hui
Camera Deluxe
Soggiorno: giu 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 9 lug 2024
The staffs were very polite and helpful. We gotten a free upgrade to the room with super king sized bed. The room was very spacious and comfortable, thank you very much. We enjoyed the drinks and cakes at Garbo bar the price was reasonable for a 5-stars hotel. We will definitely come back to stay in this hotel on our next trip to Hanoi. There are lots of eateries and museums within walking distance.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN - Guest Experience Officer
Utente ospite
Camera Deluxe
Soggiorno: giu 2024
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 27 lug 2024
very nice hotel with super breakfast
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Nguyen Quynh- Guest Experience Officer
Khamphout
Suite
Soggiorno: lug 2024
Viaggio con amici
17 recensione
3.5/5
Pubblicata: 19 set 2024
The lobby bar was great for afternoon tea package option with comfy sofa and joy the afternoon meet up with friends
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Nguyen Thuy Trang Guest Experience Agent
Ryun Kiat
Camera Deluxe
Soggiorno: nov 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 27 dic 2024
great. good place to stay for couples. Service was very good.
Traduci
Risposta dalla struttura: Dear Ryun Kiat, It is our pleasure to welcome you to our hotel! We are delighted to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor
Utente anonimo
Camera Premium
Soggiorno: mar 2024
Lavoro
12 recensione
5.0/5
Eccezionale
Pubblicata: 6 apr 2024
Very good and comfortable hotel
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN Guest Experience Officer
Mei Qi
Camera Deluxe
Soggiorno: apr 2024
Viaggio con amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 6 mag 2024
The stay was very enjoyable. The room was huge, and the bedding was clean. The location is walkable to major attractions such as St Joseph's cathedral. I have no negative comments.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN Guest Experience Officer
Bearhunter
Camera Premium
Soggiorno: feb 2024
Lavoro
5 recensione
4.0/5
Molto buono
Pubblicata: 1 apr 2024
Hotel breakfast was excellent and special mention to the waitresses at the restaurant, very friendly and service is excellent. And gym was very well maintained and equipped.
Location is not great. Very business district, with nothing much to do in and around the area after work hours. Away from old quarter and shopping districts. Roads outside always jammed, so travel takes longer.
Traduci
Risposta dalla struttura: Dear Bearhunter,Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us!It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day.Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Quynh NGUYENGuest Experience Officer
KAVIN MEHTA
Camera Premium
Soggiorno: mag 2024
Lavoro
18 recensione
4.0/5
Molto buono
Pubblicata: 18 lug 2024
It was nice stay.good Hotel and good facility.breakfast was nice.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Vu Ngoc AnhGuest Experience Manager
Utente ospite
Camera Deluxe
Soggiorno: nov 2023
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 31 dic 2023
Clean and great service
Traduci
Risposta dalla struttura: Dear Valued Guest, It is our pleasure to receive your wonderful feedback. We are delighted to know that our hotel facilities and services had met your expectations. We always strive to deliver a seamless experience to all the guests, and positive comments like yours truly motivates us to keep up our hard work every day. Thank you once again for staying at Melia Hanoi hotel. Our entire team looks forward to welcoming you back in the near future. Kind regards, Vu Ngoc Anh Guest Experience Manager
Emerson
Suite
Soggiorno: nov 2024
Lavoro
1 recensione
4.0/5
Molto buono
Pubblicata: 24 dic 2024
good hotel recommended for others
Traduci
Risposta dalla struttura: Dear Emerson, It is our pleasure to welcome you to our hotel! We are delighted to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor
Utente ospite
Camera Premium
Soggiorno: mag 2024
Lavoro
19 recensione
5.0/5
Eccezionale
Pubblicata: 7 giu 2024
Nice hotel. Staff very friendly. Location is convenient. .
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN - Guest Experience Officer
Utente ospite
Camera Premium (The Level)
Soggiorno: gen 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 29 feb 2024
Clean property in a great location. Service staff were all friendly and professional
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for sharing your experience with us! We are pleased to know that you found our facilities and services to be up to your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every details to deliver a seamless experience to each guest. Your positive feedback is truly a source of encouragement for our whole team to keep up our performance day by day. We also well note your comment on the sound proof and will take it into consideration for future improvement. Please accept our apologies for any inconvenience caused. Thank you once again for choosing to stay at Melia Hanoi hotel. We look forward to welcoming you back in the near future. Best regards, Quynh NGUYEN- Guest Experience Officer
Chuong Ho
Camera Premium
Soggiorno: set 2024
Lavoro
23 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2025
Nice hotel. Comfort stay-REcommended
Traduci
Risposta dalla struttura: Dear Chuong Ho, It was our pleasure to welcome you to our hotel! We are delighted to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Wishing you a happy new year! Best regards, Vu Ngoc Anh Guest Experience Supervisor
Almazbek2024
Camera Deluxe
Soggiorno: ott 2024
Lavoro
2 recensione
4.0/5
Molto buono
Pubblicata: 7 nov 2024
Good Hotel. Little old style.
Traduci
Risposta dalla struttura: Dear Almazbek2024,Thank you so much for taking the time to share your thoughts with us. We're delighted to hear that you had an overall positive experience at our hotel.We also appreciate your comment about the style of the hotel. While our property has a charming, classic design, we’re continuously working to improve and update our facilities to offer a balance of comfort and modern amenities.We hope to welcome you back soon and provide you with another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you again, and we look forward to your next visit!Kind Regards, Louis CaoDirector of Guest Experience
.44
Camera Deluxe
Soggiorno: gen 2024
Viaggio con amici
10 recensione
5.0/5
Eccezionale
Pubblicata: 18 feb 2024
The hotel is really good The hotel is really good The hotel is really good
Traduci
Risposta dalla struttura: Dear .44, Thank you for sharing your experience with us! We are pleased to know that you found our facilities and services to be up to your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every details to deliver a seamless experience to each guest. Your positive feedback is truly a source of encouragement for our whole team to keep up our performance day by day. Thank you once again for choosing to stay at Melia Hanoi hotel. We look forward to welcoming you back in the near future. Best regards, Quynh NGUYEN- Guest Experience Officer