Hotel in zona Cửa Hàng VLXD Hiệp Thuý, Hanoi

Thank you very much for taking care of me!!! Mr Anh at Fronk Desk was very polite and helpful finding my padlock which was lost at hotel lobby, after 10 minutes he got it back and send to my room. The hotel is clean, have nice breakfast and very close to the oldtown I will recommend to my friends and family, thank you and keep it up 👍

L'hotel potrebbe essere vecchio ma, cosa più importante, le camere sono spaziose e sembra di essere a casa. E pulite. La pulizia è molto importante per me. Le camere sono ”enormi”! Adoro questa dimensione di oltre 80 mq, è così bello avere camere grandi una volta per tutte!! E i bagni sono puliti e grandi! La posizione è eccellente, è a circa 10 minuti dal quartiere vecchio ma la posizione intorno all'hotel è buona: alcuni bei ristoranti e in genere molto meglio che soggiornare nella zona del quartiere vecchio che può essere un rischio.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

Il servizio 5 stelle, tutti i membri del personale sono gentili e sorridenti tutto il tempo, delizioso colazione, soprattutto Beef Pho. Calmo e super pulito, sarei sicuramente rimasto qui di nuovo.

My recent stay at Marina Hotel was generally satisfying. Its location proved ideal for exploring the Old Quarter on foot, despite some street noise, which is common in this area. While the hotel maintained satisfactory cleanliness with daily room cleaning, our accommodations showed signs of wear, slightly detracting from the experience. The reception staff's fluency in English. Overall, Marina Hotel presents a decent option for visitors to the Old Quarter.

Este hotel está muy cerca del barrio de las embajadas, mucho más tranquilo que el casco antiguo. Se ve bastante nuevo y por tanto reservamos directamente con el establecimiento a través de email (enero 2023) una suite especial del piso 9º (planta noble hasta donde llega el ascensor). Un dormitorio amplio con cama grande (bien de colchón y sábanas), armarios, perchas, ventanales a la ciudad, mesillas, a.a. y tv satélite. Al lado, una sala de estar amplia con muebles, un sofá no muy grande (en las fotos se veían 2 sofás), otro a.a. y otra tv también satélite, un espacio de cocina con frigorífico grande (agua de cortesía) y precio normales. Un buen baño, moderno, amplio, con encimera y amenities, muy buenas toallas y ducha grande con mampara, presión de agua normal y ventana exterior. Bien de limpieza (diaria) y buen wifi. Recepción y zonas comunes suficientes. (2 ascensores y piscina interior). Personal amable. Check-in a las 12 (igual que el check-out). Al principio querían darnos un ático del piso 11, pero nos negamos porque son más pequeños y el ascensor no llega a ese piso. La zona de desayunos es muy pequeña (solo 3 mesas) y tuvimos que desayunar en una de las mesas de recepción (mesas redondas muy pequeñas, pero al menos separados del resto por el tema COVID). Un bufet no muy variado (huevos/tortillas a petición) y no muy bien presentado, además de repetitivo (fruta escasa y solo pan de molde). Si algo se terminaba, había que pedirlo a la camarera, aunque no tardaba mucho en reponerlo. La calle Doi Can es algo estrecha y con tráfico intenso, llena de restaurantes y tiendas, pero el hotel se retranquea de forma que los únicos ruidos que llegan al piso 9º son los ladridos (conitnuos y muy molestos) de los perros de las cercanías. Por otro lado, en esa misma calle tiene parada el bus nº 9, que por 7.000 dongs (unos 30 céntimos de euro) te lleva directo al lago Hoan Kiem en pleno centro (y vuelve por el mismo camino) en unos 20 minutos. El hotel está a minuitos caminando del complejo del mausoleo de Ho Chi Minh, Pagoda del Pilar Único, Museo de Historia Militar, Ciudad Imperial, Palacio Presidencial y Templo de la Literatura. Transfer al aeropuerto por unos 12€. En resumen: un buen apartamento en una buena zona tranquila (mejor que en el caso antiguo), por un precio ajustado para la calidad ofertada (1.100.000 dongs por noche con desayuno, es decir, unos 43€), si bien los desayunos pueden mejorar bastante.

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.” 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

The hotel is a bit far away from the city centre but taking grab can solve the problem. The staff were very friendly and helpful. They offered us an early check-in as we arrived a bit earlier than expected. Calling grab from the hotel was easy as many drivers dropped off customers at the hotel. The hotel room was spacious and clean, however the sound proof was not up to standard. We heard really loud noises from outside during midnight. The view was great with the lake.