Hotel con palestra a Lisbona

Ottimo soggiorno. La camera era pulita e spaziosa. Il personale era cordiale e disponibile. Ci hanno accolto ogni volta che passavamo dalla reception. Non eravamo venuti per lo spettacolo di luci, ma è stato bello averlo visto. Il parcheggio gratuito era incluso, ma potrebbe essere impegnativo per le auto di grandi dimensioni. Non abbiamo provato la colazione né cenato nel loro ristorante. Si può scegliere di non far pulire la camera e ricevere un buono da 5€ in cambio. Tenete presente che per ordini superiori a 5€ è necessario un buono ogni volta.

Siamo stati tre notti in questo splendido hotel. Posizione fantastica, camera vista fiume al 21 piano , colazione super con prodotti di qualità. Personale alla reception sempre gentile e disponibile. Tutto eccellente. Sicuramente se torneremo a lisbona , sceglieremo di nuovo il Myriad.

Serious safety and service failures at Numa Anjos Lisbon, and a broader pattern of unresponsiveness from your digital support during the stay. In the early hours of 25 June, a fire alarm was triggered at the property. The alarm sounded for over 30 minutes. My group and other guests evacuated the building and gathered outside. I understand that Numa operates as an unstaffed, digital-first property — that is the model we booked, and I am not complaining about the absence of on-site staff itself. My complaint is that the digital support which is supposed to replace on-site staff, and which Numa advertises as available 24/7 across the website, the Trip.com listing/booking confirmation, the in-room welcome guide, and the app/check-in instructions, was completely unreachable during an actual emergency! During the alarm and evacuation, WhatsApp — the primary digital contact channel — received no response whatsoever. No one from Numa made contact through any digital channel while the situation was unfolding. Several guests called emergency services directly because there was no way to reach Numa. No fire authority or emergency personnel arrived on site during this period either. They claimed to have security check the property and coordinating with authorities during the absence of active support - we saw no single soul present. We wonder how they checked the safety? The alarm went off itself and guests just went back in without hesitation. The first communication we received from Numa was an email sent around 3:20am — hours after the alarm, and well after the situation had already resolved itself on its own, with zero digital support from your team at any point during the actual emergency!! They said they sent both SMS and email. This is the biggest failure of security protocol - some guests sleep with their phones in silent mode, or switched off or with ear-plugs on like us. Luckily my partner heard the alarm and able to wake me up in time for the evacuation! This was not an isolated incident. It is consistent with a pattern of unreliable response times from your team throughout this stay: • When we requested a room change due to a noise issue (even though requested at the time of booking but told it is automatic assignment), WhatsApp told us an agent would reach out within approximately 15–20 minutes. The actual response came roughly 2 hours later. • When we reported an air conditioning issue of a new room, it similarly took longer to receive any response. And later they accessed our room unannounced even though I asked specifically for the time of check up. Taken together with the fire alarm incident, this shows that the 24/7 digital support Numa advertises does not function as promised, even for routine requests, let alone emergencies. The fire alarm is simply the most serious example of a problem that recurred throughout our stay!! The core issues are: 1. Total unresponsiveness on WhatsApp during a 30+ minute active fire alarm and evacuation. 2. No digital contact or guidance of any kind while the emergency was happening 3. No coordination with or follow-up from emergency authorities, despite guests calling them directly. (it seems their alarm is not linked to authorities?) 4. A delayed, after-the-fact email as the only acknowledgment of the fire alarm — sent only once the situation had already resolved. 5. A direct contradiction between the “24/7 guest support” promised at every booking touchpoint and the repeated, significant delays we experienced for the room change request, the air conditioning issue, and most critically, the fire alarm emergency. For a property built entirely around remote/digital guest support replacing on-site staff, this is not a minor service lapse — it is a recurring failure of the core mechanism guests are told to rely on, with the fire alarm being the point where that failure became a genuine safety issue.

This hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos. While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day. Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms.

Albergo piacevole e ben situato. Solo non do 5 stelle a causa del servizio in camera che deve migliorare (biancheria da letto a volte rasata e uno dei frigoriferi sembra funzionare in modo difettoso). Ma di solito, mi consiglio, perché è un buon spazio confortevole per le famiglie e un buon colazione

Un bel rifugio dai rumorosi hotel del centro di Lisbona. Le camere erano ampie e silenziose. L'aria condizionata era perfetta. La colazione era ottima. Abbiamo apprezzato anche il centro fitness, la piccola piscina coperta e la vasca idromassaggio. Il personale della reception e del ristorante era estremamente cordiale e parlava molto bene l'inglese. Ci tornerei volentieri.

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

Il colazione era molto buono con una grande selezione. Le letti erano anche buoni. Nel bagno solo doccia nel bagno...La zona Spa sauna e bagno a vapore si può davvero bisogno, entrambi estremamente piccolo e vecchio. La piscina sul tetto potrebbe essere usata se non vento.

La modalità informativa del servizio recessione è fantastica, ma la nostra fonte di consulenza è stata eccellente ed è stato il carismatico e molto attento dipendente brasiliano, complimenti! Proprietà ben posizionata, nel cuore di Sítio Estrela, ma tranquilla, piacevole con ottimi servizi, vicino ai trasporti (Belém, Alcântarade alla porta della reception) e (supermercato, bar a soli 50 metri di distanza). L'importanza della sicurezza degli ospiti, con oggetti, identificazione e dispositivi di sicurezza per contrastare gli incidenti. Contatto diretto con ricezione remota all'ingresso, e non l'ho più usato, abbiamo visto un citofono accanto alla TV. Letti, altri dispositivi elettronici e stoviglie lasciano ogni stanza in svantaggio! ottimo per rilassarsi e godersi del buon vino e riflettere sulla vita. Tutto sommato, abbiamo adorato il viaggio verso le attrazioni turistiche, il centro di Da Estrela, la Basilica e alcune piazze con diverse famiglie portoghesi, dove è ancora preservata l'identità del Portogallo. Avv Famiglia Araújo

Le donne delle pulizie sono molto gentili e i servizi sono abbastanza puliti. Gli spazi sono ben distribuiti e ogni appartamento è dotato di tutto il necessario. Forse sarebbe opportuno che la persona che ti aiuta con il check-in virtuale dimostrasse un po' più di empatia. Dopo tutto è andato tutto bene, tornerei sicuramente.