Hotel Hotel per famiglie a Pasig

Kudos a Jen, siamo arrivati all'hotel alle 11:00 e solo chiesto se possiamo lasciare il nostro bagaglio e i bagagli coz so che è ancora presto per l'ispezione, ma per la mia sorpresa il ricevitore è andato sopra e oltre e ha controllato se la stanza è disponibile per l'ispezione presto In Coz ha detto che potevamo essere venuti lontano dalla provincia e non ci ha fatte una fattura per il check-in precoce. Mi piaceva vedere come mia nipote e sorella si sono davvero divertite anche se solo per il suo soggiorno di notte 👏🙏💕 La colazione era fantastica come sempre ♥️

We stayed in Astoria Plaza for over a month. We made our reservation well ahead of time and made a deposit (e-transfer) 10% of the total cost of our stay, plus extra cost for the early check-in. Upon checked in about 5:00 a.m., I was surprised when the front desk staff asked us when are we going to settle our account. I said “can’t you see on our reservation that we made a deposit w/c was equivalent to 11 days stay”? We were told that there was no room available yet on the higher floor so in the meantime we were given a room on a lower floor and promised that we will be moved on the higher floor in 2 days. I also asked if we are entitled for a free breakfast that morning, he said No because the cost for early check-in does not include breakfast. Anyway, once we were in our room the phone rang and he said Yes we can have free breakfast at the Astoria Cafe. We found the room on the lower floor was alright so we didn’t bother to be moved on the higher room. We have stayed in Astoria Plaza several times, and we know some staff who have been working there for 10 years or more. We accidentally broke a glass in the bathroom and we asked for replacement but was charged (pesos) to our account. However, the replacement glass was not delivered soon, until the day I talked to the housekeeping guy. I have seen blood or urine stains on the bedsheets. For our long stay in Astoria Plaza, we thought we could get a free transfer to the airport. Unfortunately, we don’t get that benefit so we settled for a grab taxi that was large enough for our 4 luggages and 2 carry-ones. Overall, our over a month stay in Astoria Plaza was pleasant. Our special thanks to Jinky Ching, Mac, Joy, Honey, Diane, Claire, Gella and all the staff in the cafeteria, for looking after us in the morning. 👏 Thank you to the concierge staff, for the free shuttle services to and from MegaMall/Shangrila.👏

It was a great stay. We requested for a late check in since we will be coming early in the morning the next day & it was a smooth transaction, from the request to check in until check out. Every one was accommodating. We had a great time & rest! Rooms are very clean and the amenities are complete. We will definitely book again at this hotel.

Questa è la mia seconda volta qui, ma così triste che la nostra seconda sarebbe l'ultima 🥲 Prima, abbiamo chiesto un check-in precoce e ci abbiamo informato di chiamare lo stesso giorno, ma non c'è spazio disponibile per il check-in di erlt. Siamo arrivati presto come le 2:30, ma ci hanno lasciato entrare per le 3:00. In secondo luogo, abbiamo prenotato presto per il letto matrimoniale 1 br ma quando arrivarono, dissero che non era disponibile e ci diede il letto re invece.Abbiamo prenotato presto e il letto matrimoniale era disponibile come non era disponibile durante il tempo di check-in. Terzo, mancanza di bagni, nessuna lozione. Prima, la doccia era sporca, il frigo era così polvere. Se ci fosse una stella zero, ne darei uno. Molto frustrante soggiorno.

Room was nice and big, spacious. The big work/office table was beside the window with a nice view of Exquandra Tower. Hotel was close to Metro Tent Convention center where we had a conference for 3days. Hotel is in a very convenient location. Serenitea and Lawson and Uncle John’s on ground floor. Thank you! it was a good peaceful stay ;)

The experience was nothing short of fantastic. We were immediately greeted right at the front drive, when we passed the concierge, and even by the housekeeping staff at the hallways. Check-in and checkout was a breeze, thanks to Ellyza and the team. The room was super clean and the amenities are complete. They even prepared fruits for us and towel art arrangements on our bedroom as a gesture for us newlyweds. It was super sweet, kudos to the staff. I'm actually torn with what the highlight of my visit was between the Water Spa or the breakfast buffet the next morning. My wife and I were already patrons of the Ace Water Spa since 2018 and we make sure we visit at least twice a year; it's always been consistently amazing. On the other hand, the buffet breakfast was unexpectedly insane. The selection was almost as good as a normal lunch buffet. There was fried chicken, there was an awesome mango-chutney fish fillet, and the soup was a creamy chicken soup that has the same texture as chowder. We had an amazing time and the staff even did a little song&dance for my birthday. All in all, that was a solid 5/5, will definitely return.

Ho molte cose da dire... ..non li farò più.

Molto buon soggiorno, la stanza è pulita e pulita senza insetti, il prezzo è molto appropriato e ha 24h WiFi e acqua calda, una lavatrice e può cucinare da solo. È stata una grande esperienza, tra cui due bagni, una bagno, una piccola camera da letto e cucina, acqua calda è disponibile 24 ore al giorno e lavanderia disponibile